Consumer information -> Mobile communication in the vehicle for Your Volkswagen Caddy SUV Fifth Generation (2020-2025)

lead to the airbag system being triggered in collision scenarios where it normally would not be triggered if  
modifications to the suspension had not been made. Other modifications can cause the forces measured by the  
sensors to decrease, therefore preventing the airbag system from being triggered when it should have been.  
WARNING  
Incorrect repairs and modifications can cause function problems and damage to the vehicle and impair the  
effectiveness of the airbag system. This can result in accidents and serious or even fatal injuries.  
Have repairs and modifications to your vehicle carried out only by a qualified workshop.  
Airbag modules cannot be repaired. They must be replaced.  
Never install recycled airbag components or components that have been taken from end-of-life vehicles in your  
vehicle.  
WARNING  
Modifications to the vehicle's suspension, including the use of unsuitable tyre/rim combinations, can cause the  
airbag system to work differently and increase the risk of serious or fatal injuries in the event of an accident.  
Never install components in the suspension system which do not have the same characteristics as the original  
factory-fitted components.  
Never use wheel rim/tyre combinations that have not been approved by Volkswagen Commercial Vehicles.  
Mobile communication in the vehicle  
Electromagnetic radiation  
If a mobile telephone or radio device is used without being connected to the external aerial, the electromagnetic  
radiation will not be optimally directed to the outside of the vehicle. Increased levels of radiation in the vehicle  
interior can occur in particular in the event of poor reception, e.g. in rural areas. This could constitute a health hazard  
.
Using a telephone  
Many countries require a hands-free system to be used when using a telephone inside the vehicle, e.g. via a Bluetooth  
® connection Infotainment system. Before use, secure the mobile telephone to a suitable bracket  
stowage compartment so that it cannot slip around, e.g. in the centre console.  
or stow it in a  
Two-way radios  
Observe legal regulations and the manufacturer's operating instructions for operation of two-way radios. Approval is  
required for retrofitting two-way radio systems.  
Ask a qualified workshop for further information on installation of radio communication systems.  
WARNING  
Mobile telephones which are loosely placed in the vehicle or not properly secured could be flung through the vehicle  
interior and cause injuries during a sudden driving or braking manoeuvre, or in the event of an accident.  
Secure a mobile telephone and accessories outside the deployment zone of the airbags, or stow them safely.  
WARNING  
If mobile telephones or two-way radios that are not connected to an external aerial are used, electromagnetic  
radiation in the vehicle could exceed limit values and thus be a health hazard for drivers and other vehicle  
occupants. This also applies to external aerials which have not been correctly installed.  
Keep a distance of at least 20 cm between a device's aerial and an active medical implant, e.g. a pacemaker.  
Do not carry an operational device close to or directly above an active medical implant, e.g. in a breast pocket.  
Switch off the device immediately if you suspect it may be interfering with an active medical implant or any other  
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medical device.  
The Volkswagen Commercial Vehicle dealership warranty  
Volkswagen Commercial Vehicles dealerships guarantee that the vehicles they sell are free from defects. The  
dealerships are also responsible for handling warranty claims.  
Please refer to your sales contract or contact your Volkswagen Commercial Vehicles dealership for details of the  
warranty and guarantee conditions.  
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