Get Driver assist systems Guide for Volkswagen Caddy SUV Fifth Generation (2020-2025)

The indicator lamp flashes:

—Turn the steering wheel to and fro.

—Switch the ignition off and then on again.

—Observe the messages on the instrument cluster display.

—Do not continue your journey if the indicator lamp still flashes after the ignition is switched on. Seek expert

assistance.

Introduction

The cruise control system(CCS) helps to maintain a speed set by the driver.

Speed range

The cruise control system is available when driving forwards at speeds of approx. 20 km/h(around 15 mph) and

above.

Driving with the cruise control system

You can exceed the stored speed at any time, e.g. to overtake. Control is interrupted for the duration of the

acceleration manoeuvre and is then resumed with the stored speed.

Displays

When the cruise control system is switched on, the instrument cluster display shows the stored speed and the status

of the cruise control system:

Cruise control system switched on.

or

Cruise control system switched on, control intervention active.

The indicator lamps are shown as small icons or are greyed out if the cruise control system is not regulating.

The instrument cluster display shows--- if no speed is stored.

Changing gear

Cruise control is interrupted as soon as you press the clutch pedal and is resumed automatically after the gear

change.

Driving downhill

Change to a lower gear before you drive downhill for an extended period. In this way you will make use of the engine

braking effect and relieve the load on the brakes.

WARNING

Use of the cruise control system can lead to accidents and serious injuries if traffic does not allow you to drive at a

safe distance at a constant speed.

● Never use the cruise control system in heavy traffic, if the distance to the vehicles in front is insufficient, on steep

or winding roads, on slippery road surfaces e.g. due to snow, ice, wet roads, loose chippings, or on flooded roads.

● Never use the cruise control system when driving offroad or on unpaved road surfaces.

● Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.

● Always switch cruise control off after use to avoid unintentional operation.

● It is dangerous to use a set speed that is too high for the prevailing road, traffic or weather conditions.

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Operating CCS via the multi-function steering wheel

Fig. 1 Left-hand side of the multifunction steering wheel.

Switching on

—Press the

button.

No speed has been stored yet and the speed is not yet controlled.

Starting control

—While driving, press the

button.

The cruise control system stores and regulates the current speed.

Adjusting the speed

You can adjust the stored speed while the cruise control system is regulating the speed:

+ 1 km/h (1 mph):

Press the

button.

- 1 km/h (1 mph):

Press the

+ 10 km/h (5 mph):

Press the button. Pressing it for the first time switches to the next highest 10 km/h or 5 mph interval:

- 10 km/h (5 mph):

Press the button. Pressing it for the first time switches to the next lowest 10 km/h or 5 mph interval:

Press and hold the or button to continuously change the stored speed.

The vehicle adapts the current speed by accelerating or braking.

Cancelling control

—Briefly press the

or

button. Alternatively, depress the brake pedal.

The speed is stored in the memory.

Restarting control

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—Press the

button.

The cruise control system resumes operation with the stored speed and regulates the speed again.

Switching off

—Press and hold the button.

The cruise control system is switched off and the stored speed is deleted.

Changing to the speed limiter

1. Press the

button.

2. Select the speed limiter on the instrument cluster display.

The cruise control system is switched off.

Depending on equipment, the button is either on the multifunction steering wheel or on the turn signal

lever.

Troubleshooting

Fault in the CCS.

The indicator lamp lights up yellow.

—Malfunction. Switch off the cruise control system and go to a qualified workshop.

Regulation is automatically interrupted

—You have kept the clutch depressed for an extended period.

—The vehicle has exceeded the stored speed for an extended period.

—The driver has not selected a position for driving forwards.

—Brake support systems, e.g. TCS or ESC, have performed a control intervention.

—The vehicle was braked by Front Assist.

—If the problem persists, switch off the cruise control system and go to a qualified workshop.

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Introduction

The speed limiter helps you to stop exceeding a selected speed.

Speed range

The speed limiter is available when driving forwards at speeds of approx. 30 km/h(around 20 mph) and above.

Driving with the speed limiter

You can interrupt the speed limiter at any time by depressing the accelerator all the way down until you meet

resistance. As soon as the stored speed is exceeded, the green indicator lamp will flash and an acoustic warning may

sound. The speed is stored in the memory.

The speed control function switches back on automatically as soon as the speed drops back below the stored speed.

Displays

When the speed limiter is switched on, the instrument cluster display shows the stored speed and the status of the

speed limiter:

Speed limiter switched on.

or

Speed limiter switched on, control active.

The indicator lamps are shown as small icons or are greyed out if the speed limiter is not regulating.

Driving downhill

Change to a lower gear before you drive downhill for an extended period. In this way you will make use of the engine

braking effect and relieve the load on the brakes.

WARNING

Always switch off the speed limiter after use to avoid unintentional cruise control.

● The speed limiter does not relieve the driver of their responsibility for the speed of the vehicle. Do not drive at full

throttle if it is not required.

● Use of the speed limiter in adverse weather conditions is dangerous and can cause serious injury, e.g. through

aquaplaning, snow, ice, or leaves. Use the speed limiter only when the road and weather conditions allow it to be

used safely.

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Operating the speed limiter via the multifunction steering wheel

Fig. 1 Left-hand side of the multifunction steering wheel.

Switching on

—Press the

button.

No control yet.

Starting control

—While driving, press the

button.

The current speed is stored as the maximum speed.

Adjusting the speed

You can adjust the stored speed:

+ 1 km/h (1 mph):

Press the

button.

- 1 km/h (1 mph):

Press the

+ 10 km/h (5 mph):

Press the button. Pressing it for the first time switches to the next highest 10 km/h or 5 mph interval:

- 10 km/h (5 mph):

Press the button. Pressing it for the first time switches to the next lowest 10 km/h or 5 mph interval:

Press and hold the or button to continuously change the stored speed.

Cancelling control

—Press the

or

button.

The speed is stored in the memory.

Restarting control

—Press the

button.

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The speed limiter is automatically reactivated as soon as the current speed is lower than the stored speed.

Switching off

—Press and hold the button.

The speed limiter is switched off and the speed is deleted.

Switching to the cruise control system or Adaptive Cruise Control (ACC)

1. Press the

button.

2. Select the desired system on the instrument cluster display.

The speed limiter is switched off.

Depending on equipment, the button is either on the multifunction steering wheel or on the turn signal

lever.

Troubleshooting

Speed limiter not available.

The indicator lamp lights up yellow.

—Malfunction. Switch off the speed limiter and go to a qualified workshop.

Regulation is automatically interrupted

—You have switched off Electronic Stability Control(ESC).

—The brakes have overheated. Leave the brakes to cool and check them again.

—If the problem persists, go to a qualified workshop.

For safety reasons, the speed limiter does not fully deactivate itself until you release the accelerator once or switch

the system off manually.

Control cannot be started.

—The selected driving profile does not allow control to be started. Select a different driving profile and repeat the

process.

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Introduction

The Adaptive Cruise Control(ACC) maintains a speed selected by the driver. If the vehicle approaches a vehicle in

front, the ACC automatically adapts the speed so that a distance you have selected is maintained.

Does my vehicle have the ACC function?

The vehicle is equipped with ACC if you can make settings for ACC in the Assist systems menu in the Infotainment

system.

Speed range

You can set a speed between 30 km/h(20 mph) and 210 km/h (130 mph). This speed range may differ in certain

markets.

Driving with ACC

You can override the ACC at any time. Control will be cancelled if you brake. If you accelerate, the system will be

interrupted for the duration of the acceleration process and will then continue again.

Control by ACC is less dynamic when towing a trailer.

Driver intervention prompt

The ACC will send a message to the instrument cluster telling you to apply the brake if the ACC's automatic

deceleration is insufficient, or if the system limits are reached. In addition, the red warning lamp lights up and

an acoustic warning is given. Take control of the vehicle and be prepared to apply the brakes!

Radar sensor

ACC detects driving situations by means of the radar sensor at the front of the vehicle. The range of the radar sensor

is up to approximately 160 m (around 520 ft).

WARNING

The intelligent technology used in the ACC cannot overcome the laws of physics, and functions only within the

limits of the system. Never let the extra convenience tempt you into taking safety risks when driving. Careless or

unintentional use of the Adaptive Cruise Control (ACC) can cause accidents and lead to serious injury. The system is

not a substitute for the full concentration of the driver.

● Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.

● Never use the ACC in poor visibility, on steep or winding roads, or on slippery road surfaces e.g. due to snow, ice,

wet roads, loose chippings, or on flooded roads.

● Never use the ACC off-road or on non-surfaced roads. The ACC is designed for use on surfaced roads only.

● Take control of the vehicle immediately if a driver intervention prompt appears on the instrument cluster display

or if the ACC does not reduce the speed sufficiently.

● Apply the brakes if the vehicle starts rolling unintentionally, e.g. after a driver intervention prompt.

● Be prepared to control the speed yourself at all times.

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Special driving situations

Overtaking

If you are indicating left(or right when driving on the left)to overtake, the ACC accelerates the vehicle and reduces

the gap to the vehicle in front. The system will not exceed the speed you have stored.

If the ACC has not detected a vehicle in front once you have changed lanes, the ACC will accelerate the vehicle up to

the selected speed.

The overtake function is not available in all countries.

Stop-and-go traffic

ACC can brake the vehicle to a standstill and hold it stationary. The ACC remains active; the instrument cluster will

display ACC ready for a few seconds.

In vehicles which have Travel Assist, you can extend this time by continuing to hold the steering wheel.

As long as ACC remains active, the vehicle will move off again automatically as soon as the vehicle in front moves off

(depending on the vehicle equipment level and not available in all countries.)

Extending or reactivating the period in which the vehicle is ready to pull away:

—Press the

button.

Vehicles with Travel Assist: Alternatively, take hold of the steering wheel again.

Pulling away when the ACC is no longer ready and the vehicle in front is already a long way ahead:

—Press the

button or briefly depress the accelerator.

The ACC remains inactive in the following situations:

—The vehicle is stationary for several minutes.

—A vehicle door is opened.

—The ignition is switched off.

WARNING

If the message ACC ready appears on the instrument cluster display and the vehicle in front moves off, your vehicle

will move off automatically. In some cases, obstacles in the vehicle's path may not be detected. This can result in

serious injury and accidents.

● Always check the road every time the vehicle starts to pull away and brake the vehicle if necessary.

Inside Overtaking Prevention System

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Fig. 1 On the display of the instrument cluster: Slower

vehicle detected in the left-hand lane (illustration).

If the ACC detects a slower vehicle in the left-hand lane(left-hand traffic: in the right-hand lane), the ACC will brake

the vehicle gently within the system limits and can therefore prevent a prohibited overtaking manoeuvre. The

function is active from speeds of approx. 80 km/h (around 50 mph), but is not available in all countries.

Limits of the ACC

When not to use the ACC

For technical reasons, the ACC is not suitable for use in the following situations. Cancel control (→ Adaptive Cruise

Control (ACC)):

—Driving in heavy rain, snow or heavy spray.

—Driving through road works, tunnels or toll stations.

—Driving on twisting roads, e.g. mountain roads

—Driving off-road

—Driving in multi-storey car parks.

—Driving on roads with embedded metal objects, e.g. railway tracks.

—Driving on roads with loose chippings

—Vehicles without Inside Overtaking Prevention System:On roads with more than one lane, if other vehicles are

driving more slowly in the overtaking lane.

WARNING

Using the ACC in the situations listed above may lead to accidents, severe injuries and violations of the relevant

statutory regulations.

Delayed response

If the radar sensor is exposed to environmental conditions that impair sensor functioning, the system may detect this

only after a certain delay. For this reason, any restrictions to functions may be displayed only after a delay at the start

of the journey and when driving (→ Adaptive Cruise Control (ACC)).

Objects that cannot be detected

The radar sensor only detects vehicles moving in the same direction as your vehicle. It cannot detect:

—Persons

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—Animals

—Crossing or oncoming vehicles

—Other stationary obstacles

Stationary vehicles

Fig. 1 Turning vehicle, stationary vehicle

The ACC can react to stationary vehicles in a limited way up to a speed of around 60 km/h(approx 37 mph). To do so,

the ACC must detect the stationary vehicle correctly and be able to brake your vehicle comfortably behind it, within

the system limits. ACC does not perform emergency braking.

If a stationary vehicle is hidden behind a vehicle that has been detected by the Adaptive Cruise Control and this

vehicle turns off the road or changes lane, the ACC will react to the stationary vehicle → Fig. 1.

Cornering

Fig. 2 Driving through bends.

The radar sensor always scans the area directly in front of the vehicle. For this reason, the ACC may detect vehicles

erroneously or may not detect vehicles ahead when driving around tight bends → Fig. 2.

Vehicles outside of the sensor's range

Fig. 3 Narrow vehicle.

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Fig. 4 Vehicle changes lane.

ACC may not react or may react with a delay or with an unwanted response in the following driving situations:

—Vehicles that are driving outside the sensor range in close proximity to your vehicle, e.g. motorbikes→ Fig. 3.

—Vehicles that change into your lane directly in front of your vehicle→ Fig. 4.

—Vehicles with bodies or attachments that project beyond the vehicle.

Switching ACC on and off

Fig. 1 Left-hand side of the multifunction steering wheel.

Switching on

—Press the

button.

ACC does not yet regulate.

Starting control

—Press the

button while driving forwards.

The ACC stores the current speed and maintains the selected distance. If the current speed is outside the defined

speed range, ACC will set the minimum speed (when driving more slowly than the limit) or maximum speed (when

driving faster than the limit).

The traction control system(TCS) is also activated.

One of the following indicator lamps will light up depending on the driving situation:

ACC is regulating the speed.

or

ACC control active, no vehicle detected ahead.

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or

ACC control active, vehicle in front detected.

The indicator lamps light up grey or do not light up at all when ACC is not regulating.

Cancelling control

—Briefly press the

button or press the brake pedal.

The indicator lamp corresponding to the driving situation lights up grey, the speed and distance remain stored.

Control is automatically cancelled if the traction control system(TCS) is deactivated.

Restarting control

—Press the

button.

The ACC adopts the last stored speed and gap. The instrument cluster display shows the set speed and the indicator

lamp corresponding to the driving situation lights up.

Switching off

—Press and hold the button.

The set speed will be deleted.

Changing to the speed limiter

1. Press the

button.

2. Select the speed limiter on the instrument cluster display.

ACC is switched off.

Depending on equipment, the button is either on the multifunction steering wheel or on the turn signal

lever.

Adjusting ACC

Adjusting the distance

Fig. 1 On the analogue instrument cluster display: set

distance 1 (illustration – the ACC is regulating).

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Fig. 2 On the digital instrument cluster display: set

distance 1 (illustration – the ACC is regulating).

You can set the distance in five steps from very small to very large:

1. Press the button followed by the or button.

2. Alternatively, press the button repeatedly until the required distance is set.

1

The instrument cluster display shows the chosen setting→ Fig. 1

regulations regarding the minimum distance.

and → Fig. 2

. Note the country-specific

In the Assist systems menu of the Infotainment system, you can choose whether you want to start control with the

distance set at the end of the journey or a preselected distance.

Adjusting the speed

Using the buttons on the multifunction steering wheel, you can adjust the stored speed within the specified speed

range as follows:

+ 1 km/h (1 mph):

Press the

button only when ACC is regulating the speed.

- 1 km/h (1 mph):

Press the

+ 10 km/h (5 mph):

Press the button. Pressing it for the first time switches to the next highest 10 km/h or 5 mph interval:

- 10 km/h (5 mph):

Press the button. Pressing it for the first time switches to the next lowest 10 km/h or 5 mph interval:

Press and hold the corresponding button to continuously change the stored speed.

WARNING

If you do not maintain the minimum distance to a vehicle in front or if the difference in speed between the vehicle in

front and your own vehicle is so great that the braking action of the ACC is insufficient, you are in danger of colliding

with the vehicle in front. Rain and winter conditions will also reduce the braking distance.

● The Adaptive Cruise Control may not be able to detect all driving situations correctly.

● Always be prepared to brake the vehicle yourself.

● Depressing the accelerator will override the Adaptive Cruise Control. In this case, the ACC will not brake the

vehicle automatically.

● Observe any country-specific regulations regarding the minimum distance between vehicles.

● Maintain a larger gap in wet weather, snow or poor visibility.

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Adjusting the way the ACC responds

You can decide how sporty the response of the ACC should be:

—Select the desired gearbox program in the Assist systems menu of the Infotainment system.

Some settings can be stored in the user accounts of the personalisation function and therefore change

automatically when the user account changes (→ Personalisation).

Troubleshooting

ACC not available.

The indicator lamp lights up yellow.

—The radar sensor is dirty. Clean the radar sensor (→ Vehicle care, exterior).

—The radar sensor's range has been impaired by the weather, e.g. by snow, or residue/layers of cleaning agent.

Clean the radar sensor (→ Vehicle care, exterior).

—The radar sensor's range is obstructed by add-on parts, trim frame for number plate holders or stickers. Remove

any obstructions from the area around the radar sensor.

—The radar sensor has been displaced or damaged, e.g. due to damage to the front of the vehicle. Check whether

damage is visible (→ Repairs and technical modifications).

—Fault or malfunction. Switch off and restart the engine.

—Painting work or structural modifications have been performed on the front of the vehicle.

—If the problem persists, go to a qualified workshop.

ACC does not function as expected.

—The radar sensor is dirty. Clean the radar sensor (→ Vehicle care, exterior).

—The system limits have been exceeded (→ Adaptive Cruise Control (ACC)).

—The brakes have overheated, control was interrupted automatically. Leave the brakes to cool and check them

again.

—If the problem persists, go to a qualified workshop.

Control cannot be started.

Make sure the following conditions are met:

—A position has been selected for driving forward.

—The brake lights on the vehicle are working.

—The brake lights on the trailer are working.

—Electronic Stability Control is not regulating.

—The brake pedal is not depressed.

Unusual noises during automatic braking.

—This is normal and is not a fault.

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Introduction

The emergency braking system (Front Assist) can detect imminent frontal collisions and issue corresponding

warnings. The system can also provide assistance for braking and taking avoiding action and can also automatically

brake the vehicle.

Front Assist can help to avoid accidents, but is not a substitute for the full concentration of the driver. Front Assist

functions only within the system limits. The warning times vary depending on the traffic situation and driver

behaviour.

Driving with Front Assist

You can cancel automatic braking interventions by pressing the accelerator or steering.

You can cancel automatic braking interventions by counter-steering.

Automatic braking

Front Assist can decelerate the vehicle to a standstill. The vehicle will not remain stationary. Depress the brake pedal!

The brake pedal will feel harder during an automatic braking manoeuvre.

Detection of the traffic situation

Front Assist detects driving situations by means of a camera located in the upper area of the windscreen and a radar

sensor in the front of the vehicle.

Functions

Front Assist includes the following functions depending on vehicle equipment and country:

—Pedestrian Monitoring.

—Cyclist Monitoring.

—Swerve assist.

—Turning emergency braking.

The listed functions(where available) are automatically active when Front Assist is switched on.

WARNING

The intelligent technology used in Front Assist cannot overcome the laws of physics, and functions only within the

limits of the system. Never let the extra convenience afforded by Front Assist tempt you into taking risks when

driving. The driver is always responsible for braking and steering in time.

● If Front Assist issues a warning, brake the vehicle immediately if the traffic allows or avoid the obstacle.

● Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.

● Be prepared to take over control of the vehicle yourself at all times and to override automatic braking and

steering interventions. Front Assist cannot prevent accidents and serious injuries on its own.

● Front Assist can issue unnecessary warnings and carry out unwanted braking or steering interventions in certain

complex driving situations, e.g. at traffic islands.

● Front Assist can issue unnecessary warnings and carry out unwanted braking or steering interventions when its

function is impaired, e.g. if the radar sensor is dirty or its position has been changed.

● Without Pedestrian Monitoring, Front Assist does not react to people. Without Cyclist Monitoring, Front Assist

does not react to cyclists crossing the road. In addition, the system does not react to animals or to vehicles that

are crossing or approaching in the same lane.

● If you are unsure about the functions installed in your vehicle, please contact a qualified workshop before starting

your journey.

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● Make sure you are prepared to take over control of the vehicle at any time.

Warning levels and braking intervention

Depending on the vehicle equipment and within the limitations of the system, Front Assist is able to detect the

following objects:

—Pedestrians, cyclists and vehicles moving relative to your vehicle.

—Crossing pedestrians and cyclists.

—Stationary vehicles.

If you approach a detected object and maintaining speed would cause a collision without the intervention of the

driver, Front Assist is able to intervene to provide support. The assistance may include an advance warning, an urgent

warning and automatic braking.

Under ideal conditions, this can prevent a collision or help to reduce the effects of the collision.

Front Assist works in the following speed ranges:

Advance

warning

Urgent

Automatic

braking

Braking

warning

intervention

Vehicle stationary

30 to 85 km/h

(20 to 53 mph)

30 to

5 to 85 km/h

(3 to 53 mph)

5 to 85 km/h

(3 to 53 mph)

85 km/h

(20 to

53 mph)

Vehicle moving in same direction

30 to

5 to 250 km/h

(3 to 155 mph)

5 to 250 km/h

(3 to 155 mph)

250 km/h

(20 to

250 km/h

(20 to

155 mph)

Pedestrian moving in same direction

30 to 85 km/h

(20 to 53 mph)

30 to

5 to 85 km/h

(3 to 53 mph)

5 to 85 km/h

(3 to 53 mph)

85 km/h

(20 to

53 mph)

Pedestrian crossing

30 to 85 km/h

(20 to 53 mph)

-

5 to 65 km/h

(3 to 40 mph)

5 to 65 km/h

(3 to 40 mph)

Cyclist moving in same direction

30 to

5 to 250 km/h

(3 to 155 mph)

5 to 250 km/h

(3 to 155 mph)

250 km/h

(20 to

250 km/h

(20 to

155 mph)

Cyclist crossing

30 to 85 km/h

(20 to 53 mph)

-

5 to 65 km/h

(3 to 40 mph)

5 to 65 km/h

(3 to 40 mph)

The values apply only under ideal conditions and are approximate values which depend on the market and vehicle

equipment. Please contact a qualified workshop if you have any queries about the equipment installed in your

vehicle.

Advance warning

The system detects a possible collision and prepares the vehicle for possible emergency braking.

An acoustic warning sounds and the red warning lamp lights up. Brake or take evasive action!

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Urgent warning

If the driver fails to respond to the advance warning, the system may jolt the brakes briefly to make the driver aware

of the increasing risk of a collision. Brake or take evasive action!

Automatic braking

If the driver fails to respond to the urgent warning, the vehicle may be braked automatically by applying increasing

levels of brake force over several stages. The reduced speed may help to minimise the severity of an accident.

Braking intervention

If the system detects that the driver is braking insufficiently when there is a risk of collision, the system can increase

the brake pressure, hence helping to prevent a collision. The braking intervention works only for as long as the brake

pedal is depressed with force.

Distance warning

The system detects safety risks caused by driving too close to the vehicle in front. The indicator lamp lights up.

Increase the distance.

Speed range: approx. 65 km/h (40 mph) to 250 km/h (155 mph).

Front Assist limits

Front Assist is not available or its functions are restricted immediately after the vehicle is started. During this

time, the indicator lamp lights up in the display of the instrument cluster.

Front Assist has physical and system-related limitations. You should therefore always be prepared to take full control

of the vehicle if necessary.

Delayed response

If the camera or radar sensor is exposed to environmental conditions that impair functioning, the system may detect

this only after a certain delay. For this reason, any restrictions to functions may be displayed only after a delay at the

start of the journey and when driving (→ Autonomous Emergency Braking (Front Assist)).

Objects that cannot be detected

Front Assist may not react or may react with a delay or with an unwanted response in the following situations:

—Vehicles that are driving outside the sensor range in close proximity to your vehicle, e.g. vehicles that are driving

offset to your vehicle or motorbikes.

—Vehicles that change into your lane directly in front of your vehicle.

—Vehicles with bodies or attachments that project beyond the vehicle.

—Oncoming vehicles or vehicles crossing your path.

—Pedestrians and cyclists who are stationary or moving towards the vehicle.

—When pedestrians are not identified as such, e.g. because they are partially or fully hidden.

—Objects or narrow objects such as walls, rails, fences, posts, trees or garage doors.

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Function limitations

Front Assist may not react or may react with a delay or with an unwanted response in the following situations:

—In tight bends.

—Driving in heavy rain, snow, fog or heavy spray.

—Driving in multi-storey car parks and tunnels.

—Driving on roads with embedded metal objects, e.g. railway tracks.

—Reversing.

—If ESC is regulating or faulty.

—If the radar sensor or camera window is dirty, covered or damaged.

—If several brake lights on the vehicle are defective.

—If there is a fault in several brake lights on a trailer with an electrical connection to the vehicle.

—If the vehicle accelerates hard or the accelerator is fully depressed.

—In complex driving situations, e.g. at traffic islands.

—In unclear traffic situations, e.g. vehicles ahead are braking heavily or turning off.

—When the sun is low in the sky, in darkness or with glare from oncoming vehicles.

—When driving into and out of tunnels.

—If there is a fault in Front Assist.

Switching off Front Assist

Front Assist is not suitable for use in the following situations due to the limitations of the system and must be

switched off →

:

—If the vehicle is utilised in a capacity beyond usage on public roads, e.g. offroad or racing tracks.

—If the vehicle is being towed or is loaded onto another vehicle.

—If add-on parts cover the radar sensor or camera.

—If the camera or the radar sensor is faulty.

—After external force on the radar sensor, e.g. after a rear-end collision.

—If the windscreen is damaged in the area of the camera window.

—In the event of multiple unwanted interventions.

WARNING

Failure to switch off Front Assist in the situations mentioned can cause accidents and serious injuries.

Pedestrian Monitoring

Pedestrian and Cyclist Monitoring can help to avoid accidents with pedestrians and cyclists or to mitigate the

consequences of an accident.

The system may give a warning when there is a risk of collision, prepare the vehicle for emergency braking, help to

brake the vehicle or perform an automatic brake intervention. In the event of an advance warning, the red warning

lamp lights up in the instrument cluster display.

When Front Assist is switched on and active, Pedestrian Monitoring is also active as an element of Front Assist.

WARNING

The intelligent technology of Pedestrian Monitoring cannot overcome the laws of physics, and functions only within

the limits of the system. Never let the extra convenience afforded by Pedestrian Monitoring tempt you into taking

any risks when driving. The driver is always responsible for braking in time.

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● If Pedestrian Monitoring issues a warning, brake your vehicle immediately depending on the traffic situation or

avoid the object.

● Pedestrian Monitoring cannot prevent accidents and serious injuries by itself.

● Pedestrian and Cyclist Monitoring can issue unnecessary warnings and carry out unwanted braking interventions

in complex driving situations, e.g. in a sharply turning main road with an intersection.

● Pedestrian and Cyclist Monitoring can issue unnecessary warnings and carry out unwanted braking interventions

when its function is impaired, e.g. if the radar sensor is covered or if the camera window is dirty.

● Make sure you are prepared to take over control of the vehicle at any time.

Swerve support

The swerve assist function can help to steer the vehicle around an obstacle in critical driving situations.

If you steer to avoid an obstacle after an urgent warning, swerve assist can help you. Swerve support brakes

individual wheels and corrects your steering wheel angle while you steer the vehicle.

Speed range

Swerve assist is available in a speed range from around 30 km/h(around 20 mph) up to 150 km/h (around 90 mph).

Limits

Swerve support does not react to crossing objects and animals. Always also observe the fundamental limits of Front

Assist (→ Autonomous Emergency Braking (Front Assist)).

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Oncoming vehicle braking when turning

The oncoming vehicle braking when turning function can prevent the vehicle from colliding with an oncoming

vehicle during a turn.

If there is a risk of the vehicle colliding with an oncoming vehicle in the adjacent lane when turning, the oncoming

vehicle braking when turning function can brake your vehicle. The vehicle can then remain in its own lane as a result.

Speed range

The oncoming vehicle braking when turning function is available at speeds of up to approximately 15 km/h(around

9 mph).

Limits

The oncoming vehicle braking when turning function is available only if you have activated the turn signal and turned

the steering wheel to start the turning manoeuvre. However, after changing from right-hand driving to left-hand

driving or vice versa, the oncoming vehicle braking when turning function is only available after a certain time

(30 minutes or more).

The oncoming vehicle braking when turning function does not react to persons, animals, crossing vehicles or objects

that are not detected as a vehicle. Always also observe the fundamental limits of Front Assist (→ Autonomous

Emergency Braking (Front Assist)).

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Operating Front Assist

Front Assist and all the included functions(country-dependent) are automatically switched on when you switch on

the ignition.

However, Front Assist is not available or only available to a limited extent as long as the indicator lamp is lit.

Volkswagen Commercial Vehicles recommends that Front Assist and all the included functions(country-dependent)

are switched on at all times. Exceptions (→ Autonomous Emergency Braking (Front Assist)).

Switching on and off

1. Press the

button.

2. Switch Front Assist on and off in the instrument cluster Assist systems menu.

You can also switch Front Assist on and off in the Assist systems menu of the Infotainment system, depending on the

equipment (→ Vehicle settings menu).

If you switch off Front Assist, all the included functions(country-dependent) are also switched off. The yellow

indicator lamp lights up in the instrument cluster display.

Making settings for the included functions (country-dependent)

You can make further settings when Front Assist is switched on:

—Switch the desired function on and off in the Assist systems menu of the Infotainment system (→ Vehicle settings

menu).

You can also set the warning time for the advance warning.

Some settings can be stored in the user accounts of the personalisation function and therefore change

automatically when the user account changes (→ Personalisation).

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Troubleshooting

Front Assist is starting.

The indicator lamp lights up.

—Front Assist is temporarily not available or only available to a limited extent. Front Assist is available after driving

straight ahead for a short time, and the indicator light goes out. When the vehicle is not moving, the indicator

lamp lights up continuously.

Front Assist not available or availability is restricted.

The indicator lamp lights up yellow and a text message is also displayed.

—The radar sensor or camera window is dirty. Clean the radar sensor and windscreen (→ Vehicle care).

—The view of the radar sensor or camera is impaired due to the weather conditions, e.g. snow, or due to detergent

deposits or coatings. Clean the radar sensor and windscreen (→ Vehicle care).

—The radar sensor's range is obstructed by add-on parts, trim frame for number plate holders or stickers. Remove

any obstructions from the area around the radar sensor.

—The view of the camera is impaired by add-on parts or stickers. Keep the area around the camera window free.

—The radar sensor or camera has been displaced or damaged, e.g. due to damage to the front of the vehicle or the

windscreen. Check whether damage is visible (→ Repairs and technical modifications).

—Painting work or structural modifications have been performed on the front of the vehicle.

—If the malfunction persists, turn off Front Assist and seek the help of a qualified workshop.

Front Assist does not function as expected or is triggered unnecessarily several times.

—The radar sensor or camera window is dirty. Clean the radar sensor and windscreen (→ Vehicle care).

—The system limits have been exceeded (→ Autonomous Emergency Braking (Front Assist)).

—Low sun or darkness.

—If the malfunction persists, turn off Front Assist and seek the help of a qualified workshop.

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Introduction

The lane keeping system(Lane Assist) helps the driver stay in lane. The function is not designed to keep the vehicle

in lane automatically, nor is it suited to this purpose.

Using a camera in the windscreen, the lane keeping system detects lane markings on the road. If your vehicle moves

too close to a recognised road lane marking, the system will warn the driver with a corrective steering intervention.

The corrective steering intervention can be overridden by the driver at any time.

System limits

Use the lane keeping system only on motorways and good main roads.

The system is not available under the following conditions(passive system status):

—The vehicle speed is under approximately 55 km/h(around 30 mph).

—The lane keeping system has not detected a road lane marking.

—On tight bends

—Temporarily if the driving style is very sporty.

WARNING

The intelligent technology used in the lane keeping system cannot overcome the laws of physics, and functions only

within the limits of the system. Always take care when using the lane departure warning system otherwise you

could cause accidents or injuries. The system is not a substitute for the driver's full concentration and steering

manoeuvres.

● Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.

● Your hands should always be on the steering wheel so that you can steer at any time. The driver is always

responsible for staying in lane.

● The lane keeping system cannot recognise all lane markings. In certain circumstances, the lane keeping system

may detect poor road surfaces, road structures or objects incorrectly as lane markings. Immediately override any

undesired intervention by the system.

● Observe the information on the instrument cluster display and respond according to the prompts, if permitted by

the traffic situation.

● In the following situations, the lane keeping system may intervene in an unwanted manner or fail to intervene as

designed. This means that it is crucial that the driver is attentive in these situations. It may be necessary to switch

off the lane keeping system temporarily:

● Very sporty driving.

● In poor weather conditions and when driving on poor roads.

● Driving through road works.

● Crests and dips in the road.

● Always observe the area around the vehicle with care and watch the road ahead while driving.

● If the camera's field of view is dirty, covered or damaged, the function of the lane departure warning system may

be impaired.

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Driving with the lane keeping system

Switching on and off

Depending on country, the lane keeping system is always switched on when the ignition is switched on. You can also

switch the lane keeping system on and off in the Assist systems menu on the Infotainment system and instrument

cluster and view the current system status there.

If there is a system fault, the lane keeping system can deactivate itself

automatically.

Speed range

When road lane markings can be detected, the lane keeping system is ready to intervene at speeds above around

60 km/h (around 35 mph) (system status active).

Displays

Fig. 1 On the display of the instrument cluster: Lane

keeping system displays (illustration).

1

2

3

Lane markings detected. System not regulating.

Lane markings detected. System regulates on the side displayed.

The system is not ready to perform control intervention. Depending on equipment, the white line is displayed as

a thin line or is not shown at all.

With some equipment levels, additional details about the road lane marking may also be shown on the instrument

cluster display, e.g. dotted lane markings.

Depending on the situation and the design of the instrument cluster, the following warning lamps light up:

or

System is active and ready to perform control intervention.

System controls (corrective steering intervention).

If no warning lamp lights up, the system is not ready to intervene(passive system status) or is switched off.

When the indicator is on, the system temporarily switches to passive mode to allow manual lane changes.

The system also switches to the passive state temporarily if the driver applies a heavy steering input to override the

corrective steering intervention.

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If the comfort drive function(Travel Assist) is actively performing a control operation, there is no steering

intervention and the lane keeping system is not displayed.

Driver intervention prompt

If there is no steering activity, the system prompts you to drive in the middle of the lane by means of acoustic

warnings and a display on the instrument cluster.

The system switches to the passive state if you do not react. Depending on the equipment, Emergency Assist will be

activated providing it is switched on in the Infotainment system.

Independently of steering activity, you are also prompted to drive in the middle of the lane by means of a display on

the instrument cluster and acoustic warnings if the corrective steering intervention takes place for an extended time.

Steering wheel vibration

The following situations can lead to vibration of the steering wheel:

—The system can no longer detect a lane during a major steering intervention.

You can also select theVibration or Steering wheel vibration option in the Assist systems menu on the Infotainment

system. In this case, the steering wheel will vibrate if the vehicle drives across a detected road lane marking when the

lane keeping system is active.

Troubleshooting

or

Lane keeping system not available.

The indicator lamp lights up yellow, depending on the type of instrument cluster in your vehicle. A message will also

appear on the instrument cluster display.

—The camera window is dirty. Clean the windscreen (→ Vehicle care).

—The view of the camera is impaired due to the weather conditions, e.g. snow, or due to detergent deposits or

coatings. Clean the windscreen (→ Vehicle care).

—The view of the camera is impaired by add-on parts or stickers. Keep the area around the camera window free.

—The camera has been displaced or damaged, e.g. due to damage to the windscreen. Check whether damage is

visible (→ Repairs and technical modifications).

—Fault or malfunction. Switch off and restart the engine.

—If the problem persists, go to a qualified workshop.

It may take several seconds before a system error is detected one the ignition is switched

on.

Emergency Assist and Travel Assist will be unavailable if the lane keeping system is not

available.

The system behaves differently than expected.

—Do not attach any objects to the steering wheel.

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Introduction

Travel Assist combines Adaptive Cruise Control(ACC) with adaptive lane guidance. Within the system limits, this

enables the driver to keep the vehicle at a preselected distance from the vehicle in front and stay in a predefined

position within the lane.

Travel Assist uses the same sensors as the Adaptive Cruise Control(ACC) and the lane keeping system (Lane Assist).

Please, therefore, read the information on ACC and Lane Assist carefully and observe the system limits and warnings

listed there.

Speed range

Travel Assist regulates at speeds between around 30 km/h(approximately 20 mph) and around 210 km/h

(approximately 130 mph). Adaptive lane guidance can be used at speeds between 0 km/h (0 mph) and around

250 km/h (approximately 155 mph). This speed range may differ in certain markets.

Driving with Travel Assist

Travel Assist controls the accelerator, brake and steering automatically. Within the system limits, Travel Assist can

decelerate the vehicle to a standstill behind a vehicle that is stopping. It can also start driving again by itself.

You can override Travel Assist regulation at any time.

Does the vehicle have Travel Assist?

The vehicle is fitted with Travel Assist if the multifunction steering wheel has a button.

Displays

Fig. 1 On the display of the instrument cluster: Display

during active control intervention (illustration).

1

2

Adaptive lane guidance active.

Set distance.

Depending on the vehicle equipment, additional details such as dotted lane markings and vehicles on the road ahead

may be shown in the instrument cluster display.

Depending on the vehicle equipment, indicator lamps on the instrument cluster display show the status of Travel

Assist:

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Travel Assist active, Adaptive Cruise Control and adaptive lane guidance active.

Travel Assist active, Adaptive Cruise Control active, adaptive lane guidance passive.

Driver intervention prompt

If you take your hands off the steering wheel, the system prompts you within a few seconds to take over active

steering by way of acoustic warnings and a display on the instrument cluster.

Travel Assist will be deactivated if you do not respond to the prompt.

Alternatively, Emergency Assist will be activated(with some equipment levels).

WARNING

The intelligent technology used in Travel Assist cannot overcome the physical limits specified, and functions only

within the limits of the system. Careless or unintentional use of Travel Assist can cause accidents and serious

injuries. The system is not a substitute for the full concentration of the driver.

● Observe the system limits and information on Adaptive Cruise Control(ACC) and the lane keeping system (Lane

Assist).

● Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.

● Never use Travel Assist in poor visibility, on steep or winding roads, or on slippery road surfaces, e.g. due to snow,

ice, wet roads, loose chippings, or on flooded roads.

● Never use Travel Assist offroad or on unsurfaced roads. Travel Assist is designed for use on surfaced roads only.

● Travel Assist does not react to persons, animals or vehicles crossing or approaching in the same lane.

● Brake immediately if a brake request is displayed on the instrument cluster display or if the speed reduction by

Travel Assist is not sufficient.

● Brake if the vehicle starts rolling unintentionally, e.g. after a brake request.

● Your hands should always be on the steering wheel so that you are ready to steer at any time. The driver is always

responsible for staying in lane.

● Take control of the vehicle immediately if a driver intervention prompt appears on the instrument cluster display.

● Be prepared to control the speed yourself at all times.

Operating Travel Assist

Fig. 1 Left-hand side of the multifunction steering wheel.

Switching on and starting control intervention

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—Press the

button on the multifunction steering wheel.

The green indicator lamp lights up in the instrument cluster display. A message is also displayed. Travel Assist

maintains the current speed and the preset distance from the vehicle in front At the same time, the system steers the

vehicle to keep it in lane if road lane markings are detected.

Cancelling control

—Briefly press the

button or press the brake pedal.

The set distance remains stored.

Making other settings

The other operating functions of Travel Assist correspond to operation of ACC (→ Adaptive Cruise Control (ACC)).

Troubleshooting

Travel Assist is not available or is not working as expected.

The indicator lamp lights up yellow. A message will also appear on the instrument cluster display.

—There is a fault in the sensor system. Check the causes and solutions described in the information about the ACC

(→ Adaptive Cruise Control (ACC)) and Lane Assist (→ Lane keeping system (Lane Assist)).

—Fault or malfunction. Switch off and restart the engine.

—The system limits have been exceeded.

—If the problem persists, go to a qualified workshop.

Take over steering.

The warning lamp lights up white and a message is displayed in the instrument cluster display.

—You have released the steering wheel for a few seconds. Touch the steering wheel and take over the vehicle

guidance.

Take over steering.

The warning lamp lights up red and a message is displayed in the instrument cluster display. An acoustic warning is

given or the steering wheel vibrates, depending on the driving situation.

—You have taken your hands off the steering wheel for a prolonged period or the system has reached its limits. Take

hold of the steering wheel immediately and take over vehicle control.

Travel Assist switches off automatically.

—Vehicles without Emergency Assist: You have released the steering wheel for an extended period of time.

—Fault or malfunction. Switch off and restart the engine.

—If the problem persists, go to a qualified workshop.

The control system is interrupted unexpectedly.

— You have activated the turn signal.

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Semi-automatic vehicle control in a medical emergency (Emergency Assist)

Emergency Assist can detect a lack of activity on the part of the driver and keep the vehicle in the lane

automatically, or brake the vehicle to a standstill if required. The system can therefore actively contribute to

preventing or reducing the consequences of an accident.

Emergency Assist uses the same sensors as the Adaptive Cruise Control(ACC) and the lane keeping system (Lane

Assist). Please, therefore, read the information on ACC and Lane Assist carefully and observe the system limits and

warnings listed there.

Driver intervention prompt

If the driver is inactive, Emergency Assist emits acoustic warnings and applies a braking jolt to prompt the driver to

take control of the vehicle. A message also appears on the instrument cluster display and the volume of the

Infotainment system is reduced.

System intervention

The system can brake the vehicle and keep it in lane if the driver does not react. The following indicator lamp lights

up in the instrument cluster display:

or

System controls (corrective steering intervention).

You can override control at any time by steering, accelerating strongly or braking.

Other road users will be warned as follows when Emergency Assist is actively performing control interventions:

—The hazard warning lights will be switched on after a short time.

—The vehicle horn will sound(depending on speed).

The following will happen as soon as the vehicle is stationary:

—The doors will be unlocked.

—The interior lighting will be switched on.

—An emergency call (eCall) will be made, depending on the vehicle equipment.

—The electromechanical parking brake is switched on.

—Position P is engaged.

Switching on and off

You can switch Emergency Assist on and off in the assist systems menu of the Infotainment system.

When switched on, Emergency Assist is active only if the following prerequisites are met:

—Travel Assist or Lane Assist is switched on.

—The system has detected a road lane marking on both the right and left sides of the vehicle.

Emergency Assist can deactivate itself automatically if there is a system

fault.

Emergency Assist is not available if the lane keeping system(Lane Assist) is not

available.

Emergency Assist not available

The indicator lamp lights up yellow. A message will also appear on the instrument cluster display.

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—Fault or malfunction. Switch off and restart the engine.

—If the problem persists, switch off Emergency Assist and go to a qualified workshop.

WARNING

The intelligent technology used in Emergency Assist cannot overcome the laws of physics, and functions only

within the limits of the system. The driver is always responsible for controlling the vehicle.

● Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.

● Emergency Assist cannot always prevent accidents and serious injuries on its own.

● If the radar sensor or the front camera are covered or have been displaced, Emergency Assist may carry out

unwanted braking or steering interventions.

● Emergency Assist does not react to persons, animals or vehicles crossing or approaching in the same lane.

WARNING

If Emergency Assist is triggered unexpectedly, it can result in accidents and serious injuries.

● If the vehicle behaves differently to expected, cancel the intervention of Emergency Assist by accelerating

strongly, braking or steering.

● Do not use Travel Assist and Lane Assist. Go to a qualified workshop and have the system checked.

Introduction

The lane change assist system(Side Assist) provides assistance when checking for traffic behind the vehicle.

Radar sensors monitor the area behind the vehicle. The system measures the distance and speed difference in

relation to other vehicles and informs the driver by means of visual signals in the exterior mirrors.

System limits

Use the lane change system only on paved roads.

The lane change system may interpret the traffic situation incorrectly in the following driving situations, for example:

—On tight bends

—When driving in between two lanes

—When road lanes are not the same width

—At the brow of a hill

—In poor weather conditions

—Where there are special roadside structures, e.g. high or offset crash barriers.

WARNING

The intelligent technology used in the lane change system cannot overcome the laws of physics, and functions only

within the limits of the system. Do not let the increased convenience of the lane change system tempt you into

taking any safety risks. Always take care when using the lane change assist system as you could otherwise cause

accidents or injuries. The system is not a substitute for the full concentration of the driver.

● Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.

● Your hands must always remain on the steering wheel so that you can steer at any time.

● Observe the signals on the exterior mirror housing and in the instrument cluster display, and respond to the

prompts.

● Always pay close attention to the area around your vehicle.

● Never use the lane change assist system if the radar sensors are dirty, covered or damaged. These circumstances

can impair the proper functioning of the system.

● It may be hard to see the display in the exterior mirror in direct sunlight.

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Some settings can be saved in the user accounts of the personalisation function and can therefore change

automatically when the user account is changed (→ Personalisation).

The radar sensors calibrate themselves once during the first kilometres after vehicle delivery and after sensor

repairs. The sensor range may be restricted during the calibration phase.

Driving with the lane change system

Fig. 1 In the exterior mirror housing: Lane change system

display (illustration).

Switching on and off

1. Press the

button.

2. Switch the lane change system on and off in the Assist systems menu in the instrument cluster.

Depending on the equipment, you can also switch the lane change system on and off in the Assist systems menu in

the Infotainment system. The yellow indicator lamp in the exterior mirror housing lights up once briefly when the

1

lane change system is switched on → Fig. 1

.

This most recent system setting is retained even after the ignition has been switched off and on.

How the system works

When switched on, the lane change system is active from speeds of around 15 km/h(around 9 mph). The lane

change system is deactivated at speeds below 10 km/h (around 6 mph).

The yellow indicator lamp lights up in the housing of the respective exterior mirror in the following driving situations

:

—If the vehicle is being overtaken.

—When overtaking another vehicle with a speed difference of up to approximately 15 km/h(around 9 mph). No

display will be shown if the takeover manoeuvre is much faster.

The yellow indicator lamp flashes if the system detects a potentially critical situation when you activate the turn

signal in the direction of the detected vehicle.

The quicker the vehicle approaches, the earlier it causes the display on the exterior mirror to light up.

Lane change system “Side Assist Plus”

If the vehicle is equipped with a lane keeping system(Lane Assist) and the system is switched on, it performs a

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corrective steering intervention to warn you when changing lanes during a potentially critical situation (information

level / warning level). The steering intervention also occurs when you operate the turn signal for the corresponding

direction. If you override the steering intervention, the steering wheel vibrates to give an additional warning. For this,

steering wheel vibration must be activated in the Assist systems menu in the Infotainment system.

Automatic deactivation

The lane change system will switch off automatically if the radar sensors are permanently covered. This can, for

example, be caused by a layer of ice or snow in front of the radar sensor.

A corresponding text notification is shown on the instrument cluster display.

If the lane change system sensor has been automatically deactivated, the system cannot be activated until the

ignition has been switched off and back on again.

The lane change system is switched off automatically when the factory-fitted towing bracket is electrically

connected to a trailer or similar. The lane change system is automatically switched on again when the trailer is

unhitched from the vehicle. The lane change system must be switched off manually for non-factory-fitted towing

brackets.

Brightness

The brightness of the visual display will automatically adapt to the light levels.

Depending on the equipment, you can adjust the basic brightness of the display in the Assist systems menu in the

Infotainment system. The lane change system is not active during the setting procedure.

Troubleshooting

Fault in lane change system.

The indicator lamp lights up yellow. The yellow central warning lamp also lights up.

—Go to a qualified workshop.

No sensor visibility, fault message, system switches itself off.

—Clean radar sensors or remove stickers or accessories from radar sensors (→ Vehicle care, exterior).

—Check for any visible damage.

The system behaves differently than expected.

—The radar sensors are dirty (→ Vehicle care, exterior). The sensor visibility may be impaired by dirt and snow or also

residue from cleaning agents or coatings.

—The general conditions for system operation have not been met(→ Lane change assist system (Side Assist)).

—The radar sensors are covered by water.

—The vehicle is damaged in the area of the radar sensors, e.g. caused by parking collisions.

—The detection ranges of the radar sensors are blocked by add-on parts, e.g. bicycle carriers.

—Changes have been made to the paintwork in the area of the radar sensors or structural modifications have been

made, e.g. on the vehicle front end or the running gear.

—Adhesive tinted films have been added to the side windows after delivery.

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Driver assist systems for Your Volkswagen Caddy SUV Fifth Generation (2020-2025)

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