Driver assist systems -> Semi-automatic vehicle control in a medical emergency (Emergency Assist) for Your Volkswagen Caddy SUV Fifth Generation (2020-2025)

Semi-automatic vehicle control in a medical emergency (Emergency Assist)  
Emergency Assist can detect a lack of activity on the part of the driver and keep the vehicle in the lane  
automatically, or brake the vehicle to a standstill if required. The system can therefore actively contribute to  
preventing or reducing the consequences of an accident.  
Emergency Assist uses the same sensors as the Adaptive Cruise Control(ACC) and the lane keeping system (Lane  
Assist). Please, therefore, read the information on ACC and Lane Assist carefully and observe the system limits and  
warnings listed there.  
Driver intervention prompt  
If the driver is inactive, Emergency Assist emits acoustic warnings and applies a braking jolt to prompt the driver to  
take control of the vehicle. A message also appears on the instrument cluster display and the volume of the  
Infotainment system is reduced.  
System intervention  
The system can brake the vehicle and keep it in lane if the driver does not react. The following indicator lamp lights  
up in the instrument cluster display:  
or  
System controls (corrective steering intervention).  
You can override control at any time by steering, accelerating strongly or braking.  
Other road users will be warned as follows when Emergency Assist is actively performing control interventions:  
The hazard warning lights will be switched on after a short time.  
The vehicle horn will sound(depending on speed).  
The following will happen as soon as the vehicle is stationary:  
The doors will be unlocked.  
The interior lighting will be switched on.  
An emergency call (eCall) will be made, depending on the vehicle equipment.  
The electromechanical parking brake is switched on.  
Position P is engaged.  
Switching on and off  
You can switch Emergency Assist on and off in the assist systems menu of the Infotainment system.  
When switched on, Emergency Assist is active only if the following prerequisites are met:  
Travel Assist or Lane Assist is switched on.  
The system has detected a road lane marking on both the right and left sides of the vehicle.  
Emergency Assist can deactivate itself automatically if there is a system  
fault.  
Emergency Assist is not available if the lane keeping system(Lane Assist) is not  
available.  
Emergency Assist not available  
The indicator lamp lights up yellow. A message will also appear on the instrument cluster display.  
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Fault or malfunction. Switch off and restart the engine.  
If the problem persists, switch off Emergency Assist and go to a qualified workshop.  
WARNING  
The intelligent technology used in Emergency Assist cannot overcome the laws of physics, and functions only  
within the limits of the system. The driver is always responsible for controlling the vehicle.  
Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.  
Emergency Assist cannot always prevent accidents and serious injuries on its own.  
If the radar sensor or the front camera are covered or have been displaced, Emergency Assist may carry out  
unwanted braking or steering interventions.  
Emergency Assist does not react to persons, animals or vehicles crossing or approaching in the same lane.  
WARNING  
If Emergency Assist is triggered unexpectedly, it can result in accidents and serious injuries.  
If the vehicle behaves differently to expected, cancel the intervention of Emergency Assist by accelerating  
strongly, braking or steering.  
Do not use Travel Assist and Lane Assist. Go to a qualified workshop and have the system checked.  
Introduction  
The lane change assist system(Side Assist) provides assistance when checking for traffic behind the vehicle.  
Radar sensors monitor the area behind the vehicle. The system measures the distance and speed difference in  
relation to other vehicles and informs the driver by means of visual signals in the exterior mirrors.  
System limits  
Use the lane change system only on paved roads.  
The lane change system may interpret the traffic situation incorrectly in the following driving situations, for example:  
On tight bends  
When driving in between two lanes  
When road lanes are not the same width  
At the brow of a hill  
In poor weather conditions  
Where there are special roadside structures, e.g. high or offset crash barriers.  
WARNING  
The intelligent technology used in the lane change system cannot overcome the laws of physics, and functions only  
within the limits of the system. Do not let the increased convenience of the lane change system tempt you into  
taking any safety risks. Always take care when using the lane change assist system as you could otherwise cause  
accidents or injuries. The system is not a substitute for the full concentration of the driver.  
Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.  
Your hands must always remain on the steering wheel so that you can steer at any time.  
Observe the signals on the exterior mirror housing and in the instrument cluster display, and respond to the  
prompts.  
Always pay close attention to the area around your vehicle.  
Never use the lane change assist system if the radar sensors are dirty, covered or damaged. These circumstances  
can impair the proper functioning of the system.  
It may be hard to see the display in the exterior mirror in direct sunlight.  
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