Get High-voltage System and Charging Guide for Volkswagen ID.5 SUV First Generation (2021-2025)

DANGER

The components of the high-voltage system are under high electrical voltage. Contact with live components of the high-voltage

system will result in burns, serious injuries or fatal electric shock.

● You should always assume that the high-voltage battery is fully charged and that all high-voltage components are live. This can

also be the case when the ignition is switched off.

● Never touch high-voltage components or orange-coloured high-voltage cables. Damage to high-voltage components is not visible

in all cases.

● Never remove the orange-coloured high-voltage cables and never damage or modify these cables.

● Never disconnect the high-voltage cables from the high-voltage network.

● Never open or modify the cover of the high-voltage battery and never remove this cover.

● Never carry out repair and maintenance work on orange-coloured high-voltage cables or high-voltage components. Any work on

the high-voltage system must be carried out only by a suitably qualified workshop with corresponding approval for this work.

Volkswagen recommends using an authorised Volkswagen repairer.

● Never carry out work with cutting, forming and sharp-edged tools or heat sources in the vicinity of high-voltage components and

high-voltage cables.

DANGER

Damage to the vehicle or high-voltage battery or a fire in the battery cells can cause toxic gases or fluids to leak out. High-voltage

components may be live in this case. There is a risk of serious injury, burns, or lethal electrical shock.

● Do not breathe in any gases that are emitted.

● Never touch any fluids that escape.

● Leave the vehicle quickly and with all vehicle occupants.

● Move away from the immediate vicinity of the vehicle.

● Observe all information on behaviour in the event of a fire risk (→ Charging operations).

NOTICE

The underbody or the high-voltage battery may be damaged after an accident or if the vehicle bottoms out.

● Have the vehicle checked by suitably qualified and trained personnel. Volkswagen recommends using an authorised Volkswagen

repairer.

The vehicle is no longer ready to drive if the high-voltage system has been switched off for safety reasons.

—Secure the vehicle and seek expert assistance if the system has been deactivated.

Where are warning signs on the vehicle?

—On covers and caps behind which high-voltage components are located.

—On high-voltage components, including the high-voltage battery.

—Under the bonnet.

Warning signs

Some warning signs indicate a danger due to a hazardous contact voltage on high-voltage components and orange-coloured high-

voltage cables → Fig. 1, → Fig. 2, → Fig. 3 (→ High-voltage components).

Warning sign on high-voltage components.

Warning sign in the bonnet space.

Parts of the high-voltage system can become very hot and should not be touched → Fig. 4.

Warning sign on the battery charger.

The illustrations may differ slightly from the warning signs in the vehicle.

Prerequisites

The vehicle’s drive system has been deactivated.

The charging cable and charging infrastructure are in fault-free and tested condition →

.

Among other things, the maximum possible charging capacity is influenced by the charging capacity of the local charging

station, the charging cable, vehicle equipment and ambient temperature. Further information and technical specifications for

your vehicle can be obtained from an authorised Volkswagen repairer.

Charging options

—AC charging at a public charging station or wall box with alternating current (→ Charging operations).

—AC charging at a socket with alternating current and very low charging capacity. The domestic electrical installation must be

checked to ensure it is in perfect working order →

(→ Charging operations).

It is recommended to charge with the maximum available AC charging capacity of the charging station. This improves energy

efficiency.

—DC charging with very high charging currents at a quick-charging station →

(→ Charging operations).

NOTICE

Frequent DC charging can permanently reduce the battery capacity.

● In day-to-day life, you should primarily charge the high-voltage battery at a charging station or wall box using alternating current

(AC).

Compatible charging connections

On the charging socket: sticker for AC charging (C) and DC

charging (K, L) with a voltage of up to 920 volts.

The symbols on the charging socket can also be found on suitable charging stations, charging cables or charging accessories → Fig. 1.

The requirements of the respective country and the following standards apply to the charging components:

— IEC 61851 and IEC 62196 (Europe, Taiwan).

— SAE J 1772 (Japan, South Korea, USA and Canada).

WARNING

Failure to observe the operating and safety instructions and incorrect handling of the high-voltage battery and charging cable can

cause a short circuit, electric shock, explosions and fire. There is a risk of damage, as well as serious or fatal injuries.

● Always end charging before removing the mains plug so that you do not come into contact with residual energy in the charging

storage device.

● Observe the safety and operating instructions for the supplied charging cable.

● Carry out home charging only at a connection that is suitable for electric vehicles and that has been installed and checked by

qualified personnel.

● Never charge the vehicle in areas at risk of explosion. Components of the charging cable can cause sparks and thus ignite

flammable or explosive vapours.

● Always protect electrical connectors against direct ingress of water, moisture and other liquids.

● For safety reasons, do not carry out any work in or on the vehicle during charging.

WARNING

Driving when the charge level of the high-voltage battery is too low can lead to the vehicle breaking down in traffic. This can result in

accidents and severe injuries.

● Always charge the high-voltage battery sufficiently before starting your journey.

Reliability and capacity of the high-voltage battery

Lithium-ion batteries are subject to a physical and chemical ageing and wear process during their useful life. Careful handling of the

high-voltage battery makes a significant contribution to maintaining a high usable capacity and range over the long term. Volkswagen

therefore recommends observing the following care instructions.

Please also observe the valid Volkswagen warranty and guarantee terms for the high-voltage battery. Please contact your authorised

Volkswagen repairer for further information.

Charging instructions

—For everyday use, set the upper battery charge limit to 80% in the Infotainment system (→ Battery charge limits) or activate Battery

Care Mode.

—Plan charging processes for a later departure time with the departure times in the Infotainment system (→ Timer-controlled

charging). At low ambient temperatures, this optimises the temperature of the high-voltage battery and improves performance.

—Charge the high-voltage battery when the charge level is below 20%. Avoid complete discharge of the high-voltage battery if

possible →

.

—If you fully charge the high-voltage battery, you should drive off shortly afterwards if possible – or plan charging with a departure

time in the Infotainment system (→ Timer-controlled charging).

—Avoid regular fast charging with direct current (DC).

The high-voltage battery can be charged with alternating current at a charging station or mains socket (AC charging) or with direct

current at a quick-charging station (DC charging).

Battery Care Mode

The recommended upper battery charge limit (Threshold value) depends on the ambient temperature of the vehicle and is

automatically set to 80% or 90% by the Battery Care Mode. An individual setting above this value is automatically reset at the next

charging process.

1. Open the Charging main menu in the Infotainment system.

2. Tap

Settings .

3. Activate function.

A battery charge limit that is higher than the recommended value can be used for charging with an active departure time in the

Infotainment system. Battery Care Mode remains activated for other charging operations.

After the vehicle is parked, the radiator fan may run audibly for some time. The temperature of the high-voltage battery is

optimised.

To protect the high-voltage battery, Volkswagen recommends using Battery Care Mode in everyday use.

Vehicle standing times

—Park the vehicle with a charge level of between 40% and 70% if the vehicle will be left standing for a long time.

—In the case of long standing times, avoid high outside temperatures if possible, particularly with exposure to direct sunlight.

—Use the stationary air conditioning in good time before your journey to improve comfort and performance (depending on vehicle

equipment), particularly at temperatures below around -15 °C (around +5 °F) (→ Stationary air conditioning).

NOTICE

If the vehicle is parked and left stationary for an extended period with a low charge level, total discharge of the high-voltage battery

can occur. This can lead to irreversible damage to the high-voltage battery.

● Charge the high-voltage battery at the latest after four months if the vehicle is not used for an extended period.

● Pay attention to the yellow indicator lamp in the digital instrument cluster (→ Charging operations).

NOTICE

Tampering with the high-voltage battery is not permitted and it must not be used as a stationary power source. This can cause

irreversible damage to the high-voltage battery.

● Never perform technical modifications or interventions on the high-voltage battery and high-voltage components.

Connecting the charging cable

Behind the charging socket flap at the rear right: charging

socket.

1

2

3

Charging process display.

AC connection (top) and DC connection (bottom) of the charging socket.

Protective cap in “parking position”.

1. Unlock the vehicle.

2. Open the charging socket flap by lightly pressing on the flap.

3. Remove the charging cable from the charging station or connect the charging cable to the power supply and fully unwind.

Charging cable for mains sockets: The protective device of the charging cable will carry out a self-test (→ Charging cable for

mains sockets).

4. DC charging: Remove the protective cap and secure it in the “parking” position → Fig. 1 3 .

5. Insert the charging connector into the charging socket and check that it is straight and fully inserted → Fig. 2.

The charging connector is locked automatically.

Fully inserted charging connector (illustration).

The indicator lamp in the digital instrument cluster lights up when the charging connector is plugged in.

Starting the charging process

1. Adjust the upper battery charge limit on the screen with charging information on the Infotainment system to obtain the desired

range with immediate charging (→ Charging settings).

2. If necessary, activate the charging station.

Charging starts immediately or is timer-controlled based on the settings in the stored charging location in the Infotainment

system.

The indicator lamp in the digital instrument cluster flashes green while the high-voltage battery is charging. The LED on the

charging socket pulses green.

Cancelling the charging process

1. Charging station or mains socket (AC charging):

Tap Stop charging in the Charging menu of the Infotainment system.

unlock the vehicle. Remove the charging connector within 30 seconds, as the charging process will continue after this time.

Quick-charging station (DC charging): The charging process can be ended at the DC charging station.

After charging

The charging process display on the charging socket lights up green when the high-voltage battery is charged.

Charging station or mains socket (AC charging):

1. Unlock the vehicle and remove the charging connector within 30 seconds.

if Release AC charging cable automatically is selected in the Infotainment system, the charging connector was released

automatically and can be removed.

2. Disconnect the charging cable from the power supply and fit protective cap.

3. Close the charging socket flap so that it engages audibly.

Quick-charging station (DC charging): the charging connector is released automatically from the charging station when charging has

ended and can be removed.

Available power at very low outside temperatures

A high-voltage battery provides less power when moving off at very low temperatures. If the charge level is also low, the power may be

significantly restricted for a short time.

1. To prepare the high-voltage battery for driving in cold weather, switch on the stationary air conditioning.

Very low or high outside temperatures also influence the charging behaviour of the high-voltage battery.

Behind the charging socket flap: charging process display.

An LED on the charging socket → Fig. 1 shows the status of the charging process → Fig. 2.

Operating and fault indications of the LED light unit

(illustration).

1

2

Blinking: charging connector has been detected.

Flashing white: vehicle is establishing the connection with the charging infrastructure. Charging process is being prepared.

Lit up: no charging function is active.

3

4

Pulsating green: the high-voltage battery is being charged.

Lit up green: charging completed successfully.

Green light alternating with red display: charging is taking place with a reduced charging current. A fault is present, e.g. charging

connector not fully inserted.

5

6

Blinking green: a timer-controlled charging operation has been activated but has not yet started.

Lit up red: charging system is faulty or a fault has occurred.

If the charging process display continually indicates a fault in the power supply or in the charging system of the vehicle,

contact a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.

Illumination of the charging socket

If one of the following conditions applies, the side lighting of the charging socket will be switched on in darkness:

—The vehicle has been unlocked.

—The charging connector has been unplugged from the charging socket.

The illumination goes out automatically after some time when the vehicle is unlocked or locked.

and

Danger of high-voltage battery fire

The central warning lamp lights up red and is displayed on the instrument cluster display together with the text message HV

battery: risk of fire! Pull over safely ASAP and leave the vehicle. Call emergency services!. A continuous acoustic warning sounds. The

horn may also sound if the vehicle is parked or charging.

The

warning lamp is displayed on the digital instrument cluster.

The temperature of the high-voltage battery is too high.

1.

Stop the vehicle as soon as possible taking into account the traffic situation.

2. Park the vehicle in a safe place in the open air and away from buildings and other vehicles.

3. Switch on the hazard warning lights if possible.

4. Switch on the electronic parking brake.

5. Switch off the ignition.

6. Leave the vehicle key in a visible place in the vehicle (e.g. in the centre console).

7. Get out of the vehicle with all vehicle occupants and move to a location at a greater distance from the vehicle, if possible behind

a crash barrier.

8. Inform the emergency services.

9. Do not attempt to extinguish the fire yourself.

The constant acoustic warning can only be turned off by a suitably qualified workshop. Volkswagen recommends using an authorised

Volkswagen repairer.

Other functions on the vehicle may also be triggered with the warning message, e.g. charging is ended.

Fault in high-voltage system

The warning lamp lights up red. A message is shown on the digital instrument cluster display.

There is a fault in the high-voltage system. High-voltage components may be damaged →

It is not possible to charge the high-voltage battery.

.

DANGER

In the event of a fault in the high-voltage system, high-voltage components including the high-voltage battery and high-voltage

cables may be damaged and live. There is a risk of serious injury, burns, or lethal electrical shock.

● Do not touch the high-voltage components and high-voltage cables.

1.

Stop the vehicle taking into account the traffic situation.

2. Park the vehicle in a safe place in the open air.

3. Deactivate the vehicle’s drive system.

4. Seek expert assistance immediately.

Fault in high-voltage system

The indicator lamp lights up yellow. A message is shown on the digital instrument cluster display.

There may be faults in high-voltage components.

You can continue to drive.

1. Have the high-voltage system checked by a suitably qualified workshop. Volkswagen recommends using an authorised

Volkswagen repairer.

Charge level of the high-voltage battery low

The indicator lamp lights up yellow. The message is shown on the digital instrument cluster display.

The reserve range of the high-voltage battery has been reached.

1. Charge the high-voltage battery as soon as possible.

High-voltage battery is empty and total discharge is possible

The indicator lamp lights up yellow. The message Charge vehicle now! Otherwise the battery may be damaged. is shown on the digital

instrument cluster display.

An empty high-voltage battery can be discharged further and damaged if the vehicle is not moved for an extended period.

1. Charge the high-voltage battery immediately.

Emergency charging of the high-voltage battery

The indicator lamp lights up white. A message is shown on the digital instrument cluster display. The charging process display on the

charging socket lights up alternately green and red.

The vehicle is charged with a reduced, single-phase charging current because there is a fault present, e.g. at the connection to the

charging connector.

1. Check whether a message is displayed on the charging station.

to achieve normal charging capacity again, interrupt the charging process, remove the charging connector and then connect

again.

2. Make sure that the charging connector is inserted fully.

3. Start the charging process.

4. If the fault persists, continue emergency charging for a sufficient range of the vehicle.

5. Go to a suitably qualified workshop.

Also observe the notes on correct use of the charging cable (→ Charging cable).

Charging connector cannot be removed

1. Release the charging plug using the central locking button on the vehicle key and remove it immediately.

When charging at a DC charging station, end the DC charging process first if necessary.

2. Release the charging connector manually if necessary in order to prevent the vehicle from breaking down (→ Charging

connector).

Then go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.

Protective device of charging cable for the mains power socket switches off

If external electrical devices are used on the vehicle at the same time, e.g. refrigerator box, a fault will be detected during the self-test

of the protective device.

1. Connect the charging cable to the external power supply.

2. Plug the charging connector into the charging socket.

Charging time changes for DC charging

In order to protect the high-voltage battery against overheating, the charging current is automatically reduced in the case of several

successive DC charging operations, e.g. if the vehicle is driven continuously.

Fault in range calculation

The indicator lamp lights up yellow. A message is shown on the digital instrument cluster display.

There is a fault in range calculation.

1. Go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.

When can the charging connector be released?

The vehicle is unlocked.

The charging process has been completed or interrupted.

The charging connector is not at an angle in the charging socket, e.g. due to the weight or position of the charging cable.

If the charging connector still cannot be released and removed, release the charging connector manually →

.

Manual release may not be possible in the case of timer-controlled charging for a departure time or if stationary air conditioning is

active.

DANGER

If the charging connector remains locked unexpectedly, the cause may be a fault in the vehicle or the charging station. Live contacts

may become accessible as a result of the manual release procedure. In this case, touching the contacts in the charging socket will

lead to burns, other injuries or a fatal electric shock.

● Never touch the contacts in the charging socket or charging connector.

Only release the charging connector manually in the event of a malfunction on the vehicle.

Electrically releasing the charging connector

To avoid performing manual release in the area of the luggage compartment trim, always first attempt to release the charging

connector by means of the central locking system.

1. End the charging process.

2. Press the

button on the vehicle key three times at intervals of at least 1 second.

The turn signal must flash three times.

3. Remove the charging connector.

Manually releasing the charging connector

In the lower right-hand side of the luggage compartment

trim: flap with the coupling points.

1

2

Catch.

Coupling points.

In the lower right-hand side of the luggage compartment

trim: manual release of the charging connector.

1

2

Flap with catch.

Loop for manual release.

1. Check that the charging process is interrupted. The LED on the charging socket lights up white continuously or no active charging

process is displayed in the Infotainment system.

2. Open the luggage compartment.

3. Rotate the flap by 90° in the direction of the arrow → Fig. 1 1 .

4. Press in the area above the catch → Fig. 1 (highlighted area).

5. Reach into the opening and release the flap by pulling. If necessary, use a suitable tool at the separation points → Fig. 1 2 .

6. Open the flap → Fig. 2 1 .

7. Pull the loop for manual release → Fig. 2 2 .

The charging connector can now be removed →

.

8. Close the flap again.

9. Have the charging socket checked by a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen

repairer.

Charging settings can be adjusted in the Infotainment system menus. Advanced charging settings are possible in the Charging

locations menu, e.g. for individual charging planning or to use times of day with off-peak electricity prices.

Opening charging settings

1. Switch on Infotainment system.

2. Open the Charging main menu in the Infotainment system.

The submenus with the charging functions are displayed.

Charging menu for general charging settings (→ Charging settings).

Charging locations with advanced settings (→ Charging locations) and programming of departure times (→ Timer-controlled

charging).

Optimise menu for improving the DC quick-charging capacity (→ Preconditioning).

Settings menu with additional functions (→ Charging settings).

When you insert the charging connector into the charging socket on the unlocked vehicle, a screen with charging information is

displayed.

Changing the charging method

Different charging methods can be selected in the Infotainment system, e.g. Charge immediately, Charge for a departure time, Charge

and air condition for a departure time. The selection depends on the settings in the profile of the created charging location and the

technical prerequisites at the location.

1. Tap the function button with the displayed charging method in the exit menu or in the Charging main menu.

A list view with further charging methods opens.

Charging menu

1. Open the Charging main menu in the Infotainment system.

2. Tap

.

The following illustration shows all possible displays and function buttons in the Infotainment system. The displays may vary

depending on the charging method, e.g. Charge immediately Charge for a departure time → Fig. 1.

Infotainment system: displays and function buttons in the

Charging menu (illustration).

1

Current settings or charging location (→ Charging locations).

2

Charging ranges and touch slider for the upper battery charge limit (maximum charge level) (→ Battery charge limits).

3

Upper battery charge limit for immediate charging (→ Battery charge limits).

end time of charging or planned departure time (→ Timer-controlled charging).

stationary air conditioning for the departure time (depending on equipment).

4

End or restart charging (→ Charging operations).

5

Change the charging method (→ Charging settings).

6

Range gained during charging in km/h or km/min and charging capacity in kW.

7

Range and charge level.

The charging capacity and the duration of the charging process may differ between individual charging processes. These

depend on the charging infrastructure and the temperature of the high-voltage battery. The charging capacity can also vary

during the charging process.

Infotainment system: touch sliders and displays.

1

2

3

4

Current charge level.

Set lower battery charge limit (in the profile of the charging location).

Touch slider for the upper battery charge limit.

Active navigation of the Electric Vehicle Route Planner: automatically calculated lower battery charge limit for planned charging

stops.

5

Possible charging range above Battery Care Mode, e.g. for long journeys.

In the case of electric vehicle route planning, the symbol is displayed → Fig. 2 3 . The high-voltage battery will be charged

so that the vehicle range is sufficient to at least reach the next charging stop (→ Navigation). If a higher battery charge limit

has been set, the vehicle will continue to charge until this is reached.

Infotainment system: different charge levels of the high-

voltage battery.

A

B

C

Very low charge level.

Charge level in reserve range

Charge level in normal range.

Settings menu

—Battery Care Mode (→ Battery capacity).

—Plug & Charge.

—Electric Vehicle Route Planner.

Add charging stops along the route in the vehicle’s navigation system (→ Navigation).

—Automatic optimisation of the DC charging capacity with active route guidance with charging stops (→ Preconditioning).

—Bidirectional charging .

—Reduce AC charging current: instead of using the maximum charging current that is possible with the charging cable, charging takes

place with a reduced charging current of 8 A (country-dependent). The setting is recommended if several large electrical consumers

are operated simultaneously via the same circuit →

.

—Release AC charging cable automatically: the charging connector is unlocked automatically after charging and can be removed

immediately, e.g. at the charging station at home. The function depends on the country.

WARNING

Even if a reduced charging current is used, charging the high-voltage battery at an unsuitable electrical installation can cause a short

circuit, electric shock, explosions and fire. There is a risk of damage, as well as serious or fatal injuries.

● Carry out charging only at a connection that has been installed and checked by qualified personnel.

Profiles for charging locations can be created in the Infotainment system. The vehicle automatically recognises a stored charging

location and adopts the settings when charging.

Location data

For a new charging location, the Infotainment system saves the current location data (geocoordinates) of the vehicle.

Creating a profile

1. Open the Charging main menu in the Infotainment system.

2. Open the Charging loc. menu.

3. Add and name the current location as a new charging location (maximum five).

Removing a profile

1. Open the Charging loc. menu.

2. Tap

3. Tap

.

to remove the stored charging location.

Settings at the charging location

All charging settings that are stored in the corresponding profile are always valid for the charging location recognised by the vehicle.

Reduce AC charging current →

.

Release AC charging cable automatically. The function depends on the country.

Departure time (maximum of three) (→ Timer-controlled charging).

Lower battery charge limit (0–50%) (→ Battery charge limits). The high-voltage battery is charged immediately after the charging cable

is connected.

Upper battery charge limit (50–100%) (→ Battery charge limits).

Control by an external home energy management system (depending on vehicle equipment). The vehicle communicates with the home

energy management system via the charging station .

Preferred charging times (→ Timer-controlled charging).

Display showing address or GPS coordinates.

If a departure time is activated for the charging location, the charging method can be changed in the exit menu or in the

Charging menu, e.g. from timer-controlled charging to immediate charging.

Different charging settings can be stored for a charging location.

WARNING

Even if a reduced charging current is used, charging the high-voltage battery at an unsuitable electrical installation can cause a short

circuit, electric shock, explosions and fire. There is a risk of damage, as well as serious or fatal injuries.

● Carry out charging only at a connection that has been installed and checked by qualified personnel.

The charge level and thus the vehicle range can be adapted to everyday needs by means of the battery charge limits in the

Infotainment system.

Upper battery charge limit

The upper battery charge limit limits the maximum charge level of the high-voltage battery to a value between 50 and 100%.

Full charging of the high-voltage battery is not normally necessary in daily vehicle use.

1. Move the touch slider to the desired value in the charging settings of the Infotainment system.

The upper battery charge limit can also be adapted during charging.

Lower batter charge limit

A minimum charge level of between 0 and 50% can be set for the high-voltage battery in the profile of a stored charging location.

The vehicle starts charging immediately after power is connected and charges to a minimum range.

Only then are preferred charging times, off-peak times or a departure time for timer-controlled charging taken into consideration.

1. Open the Charging main menu in the Infotainment system.

2. Open the Charging loc. menu.

3. Move the touch slider (0–50%) to the desired value in the profile of the charging location.

For optimum setting of the battery charge limits in the Infotainment system, also observe the notes on battery care (→ Battery

capacity).

If a stored charging location is available in the Infotainment system, charging can be carried out there for a set departure time.

Setting departure time

1. Open the Charging main menu in the Infotainment system.

2. Open the Charging loc. menu.

3. Open the profile of a charging location.

4. Open the Charge and air condition for a departure time submenu and make settings for the individual departure times.

—Day of the week.

—Time at which the high-voltage battery is to be charged.

—Use once or weekly.

If weekly is used, the departure time is repeated every week.

Activating departure time

1. Open the profile of the charging location that is detected by the vehicle at the relevant location.

2. Set the departure time if necessary.

3. Activate the departure time by placing a “tick” in the checkbox.

Air conditioning

The function is available depending on model.

The vehicle interior is cooled or heated for the departure time by means of the stationary air conditioning.

1. Set the desired temperature in the stationary air conditioning menu (→ Stationary air conditioning).

Preferred charging times

Preferred charging times can be taken into account together with departure times or they can be used individually. The function can be

helpful when using additional electrical equipment in the household (reduction of the load on the power grid) or when charging with

low-cost off-peak power.

1. Open the profile of a charging location.

2. Select Preferred charging times in the settings.

3. Set the start and end times.

4. Activate the function by placing a tick in the checkbox.

If no departure time has been activated, another available charging process may start, e.g. at preferred charging times or with

solar power charging.

The high-voltage battery is charged at a suitable home or public charging station as soon as the charging connector is plugged in.

Manual activation for billing purposes is not necessary.

This function depends on the vehicle equipment and country.

The charging station supports the Plug & Charge charging function in accordance with ISO 15118.

A vehicle electricity contract is stored in the vehicle with the Volkswagen app.

Transmission of location data was allowed in the Infotainment system before charging (→ Privacy settings).

Plug & Charge was activated in the Infotainment system.

Activating a vehicle electricity contract

VW Connect Plus licence is available.

Vehicle electricity provider supports Plug & Charge.

1. Register as the primary user in the vehicle, if not already done (→ Manage users).

2. For We Charge contracts, activate the Plug & Charge service in the Volkswagen app.

activate Plug & Charge for the vehicle electricity contract with the provider. The vehicle identification number (VIN) must be

communicated to third-party providers for activation.

Installing the vehicle electricity contract

The vehicle is online and able to send data (privacy settings) (→ Privacy settings).

Plug & Charge is activated as a service.

The 12-volt vehicle battery is appropriately charged.

1. As the primary user, open the Plug & Charge menu in the Volkswagen app.

2. Select the desired contract and tap the installation button.

If you have any questions about the installation and activation of Plug & Charge or online services, please use Volkswagen’s

Help resources .

Switching on and off

1. Open the Charging main menu in the Infotainment system.

2. Tap

Settings .

3. Activate Plug & Charge .

The function can be used by a primary user and a guest user of the VW Connect service. The primary user can switch the function on

and off in the vehicle. A guest user can only switch off the function.

While driving, the battery temperature is optimised via the heating so that a higher charging capacity is available upon arrival at the

DC quick-charging station. This shortens the charging time.

The availability of the function depends on the vehicle equipment and country.

Opening the menu

1. Open the Charging main menu in the Infotainment system.

2. Tap the

function button.

Infotainment system: menu for optimising the current DC

charging capacity.

1

2

3

4

Current DC charging capacity in kW.

Start or stop heating of the high-voltage battery.

Required time to reach the maximum DC charging capacity.

Maximum possible DC charging capacity.

The display may vary. No further optimisation is possible if the bar is completely filled.

Prerequisites

The vehicle’s drive system has been activated.

The function is stopped temporarily when the electronic parking brake is switched on.

Optimising the charging capacity automatically

If electric vehicle route planning with charging stops (DC quick-charging stations) is active, the time required for the heating process is

calculated automatically. The heating switches on before the next charging stop is reached.

1. Open the

menu in the navigation system .

2. Check that Optimising the rapid-charging function with active route guidance is activated and activate the function if necessary.

The maximum locally available charging capacity of the next quick-charging station is taken into account. The displayed DC

charging capacity can therefore vary at the charging stops.

Optimising the charging capacity manually

Heating can be started without active electric vehicle route planning function, e.g. before arriving at a quick-charging station.

1. Open the Optimise menu.

2. Tap the Start battery heating function button.

Heating starts and the remaining time is displayed.

The maximum possible DC charging capacity decreases at high charge levels of the high-voltage battery.

The vehicle uses available solar power and charges in accordance with the specifications of the home energy management system.

Prerequisites

Compatible home energy management system (HEMS).

Compatible charging station.

A charging location has been created in the Infotainment system.

Ask a suitably qualified workshop for information on suitable home energy management systems. Volkswagen recommends

using an authorised Volkswagen repairer.

Function

If the household’s solar power system produces a surplus of energy, the high-voltage battery is charged with solar power.

Observe the operating instructions provided by the home energy management system manufacturer.

In order to reach the desired minimum charge level set in the Infotainment system, the vehicle can initially start the charging process

using conventional domestic electricity. The available solar power is then used.

The function can also be used with an activated departure time.

Charging times and charging planning

The vehicle creates a charging plan and uses charging times when solar power is available or when the electricity prices of a provider

are cheap. A solar power forecast of the home energy management system can also be taken into account. The preferred charging

times set in the charging location profile no longer apply to this function (→ Charging locations).

Domestic power monitor

The current domestic power flow is monitored during the charging process. Before an overload of the power grid can occur, the vehicle

automatically reduces the charging current.

Selecting charging with solar power in the Infotainment system

1. Connect the vehicle to the home energy management system.

2. Tap the drop-down list for the charging process in the Infotainment system, e.g. in the Charging menu.

3. Select Charge using solar power .

The charging process starts automatically.

Depending on the current infeed power of the solar power installation and the current domestic load situation, charging may

start earlier than usual and continue later. If necessary, the vehicle will automatically regulate the available charging phases for

safety reasons.

The high-voltage battery is used as an additional buffer of unused energy from the home. If necessary, the vehicle can supply energy

back into the home.

Prerequisites

The availability of bidirectional charging in the vehicle is country-dependent. This also applies with respect to a suitable home energy

management system.

Vehicle with a suitable high battery capacity.

Compatible home energy management system (HEMS) with energy storage unit.

A charging location has been created in the Infotainment system.

First ask a suitably qualified workshop for information on home energy management systems that are suitable for this.

Volkswagen recommends using an authorised Volkswagen repairer.

Function

The home energy management system controls the charging and discharging processes of the high-voltage battery as required, e.g.

based on the availability of solar power, and performs the required adjustments in the vehicle.

In addition, the energy from the high-voltage battery can be used for an emergency power mode, e.g. for a household without a mains

connection or in the event of a power failure.

Read and observe the operating instructions and functions of the home energy management system.

Emergency power mode is displayed only in the home energy management system.

Discharging is possible only when the battery temperature is between around -15°C (around +5°F) and around +40°C (around

+104°F). This does not apply to emergency power operation of the home energy management system.

Setting bidirectional charging and discharging in the Infotainment system

1. Connect the vehicle to the home energy management system.

2. Tap the drop-down list for the charging process in the Infotainment system, e.g. in the Charging menu.

3. Select Bidirectional charging or Discharge .

The charging or discharging operation starts automatically.

4. Check the desired battery charge limits in the profile of the charging location and adjust if necessary.

The upper battery charge limit for charging is restricted to a maximum of 80%.

Delayed charging for a departure time is not possible with bidirectional charging.

Restricting power extraction from the high-voltage battery

1. Set the lower battery charge limit in the charging location profile to the desired value.

The charge level drops to a maximum of 20% during discharging.

You can view the amount of power extracted and the current charging or discharging power on the home energy management

system. The vehicle discharges with a maximum power of around 10 kW.

When the intended operating time (4000 h) or amount of energy (10000 kWh) in the

Settings menu is used up, only

charging controlled by the infrastructure is available within the bidirectional charging function. The discharge function is no

longer available. Please contact an authorised Volkswagen repairer for further information.

Malfunctions

In the event of a malfunction, e.g. in the communication with the home energy management system, bidirectional charging may be

cancelled. Alternatively, the vehicle can switch automatically to the Charge now charging method.

1. Remove the charging connector.

2. Connect the vehicle to the charging station again.

3. If the error persists, contact the customer service of the HEMS manufacturer or consult a suitably qualified workshop.

Volkswagen recommends using an authorised Volkswagen repairer.

Instructions for charging cable

The charging cable supplied with the vehicle depends on the scope of delivery and the country-specific technical requirements, e.g.

charging connector connections for mains sockets.

Volkswagen recommends that you use only the supplied charging cable and observe the following instructions for the charging cable

→

, →

.

—Handle with care.

—Unwind or wind up completely.

—Do not fold or bend over sharp edges.

—Do not trap or drive over cable.

—Pull only at the charging connectors.

—Children must not use the charging cable.

—Keep animals away from cable.

—Stow safely without kinks after use.

DANGER

Use of a damaged charging cable or a charging cable that has been tampered with can lead to an electric shock. This will result in

serious or fatal injuries.

● Always check the charging connectors and charging cable for damage, e.g. cracks, before use.

● Never open the charging cable and its components.

● Never use a damaged charging cable or a charging cable that has been tampered with.

● Have the charging cable checked by a suitably qualified workshop if there is a malfunction. Volkswagen recommends using an

authorised Volkswagen repairer.

WARNING

If the high-voltage battery is charged with an unsuitable charging cable, this can cause a short circuit and an electric shock. This can

damage the charging cable and result in serious or fatal injuries.

● Please always observe the specifications given on the charging cable.

● Make sure to find out the type of electrical installation available locally before travelling abroad.

● Before driving abroad, find out about the correct country-specific charging cable and the maximum permissible charging current.

The charging cable of the DC charging station may have a maximum length of around 30 m (around 98 ft).

Stowing the charging cable

High-voltage System and Charging for Your Volkswagen ID.5 SUV First Generation (2021-2025)

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