Get High-voltage System and Charging -> Charging operations Guide for Volkswagen ID.5 SUV First Generation (2021-2025)

Warning signs

Some warning signs indicate a danger due to a hazardous contact voltage on high-voltage components and orange-coloured high-

voltage cables → Fig. 1, → Fig. 2, → Fig. 3 (→ High-voltage components).

Warning sign on high-voltage components.

Warning sign in the bonnet space.

Parts of the high-voltage system can become very hot and should not be touched → Fig. 4.

Warning sign on the battery charger.

The illustrations may differ slightly from the warning signs in the vehicle.

Prerequisites

The vehicle’s drive system has been deactivated.

The charging cable and charging infrastructure are in fault-free and tested condition →

.

Among other things, the maximum possible charging capacity is influenced by the charging capacity of the local charging

station, the charging cable, vehicle equipment and ambient temperature. Further information and technical specifications for

your vehicle can be obtained from an authorised Volkswagen repairer.

Charging options

—AC charging at a public charging station or wall box with alternating current (→ Charging operations).

—AC charging at a socket with alternating current and very low charging capacity. The domestic electrical installation must be

checked to ensure it is in perfect working order →

(→ Charging operations).

It is recommended to charge with the maximum available AC charging capacity of the charging station. This improves energy

efficiency.

—DC charging with very high charging currents at a quick-charging station →

(→ Charging operations).

NOTICE

Frequent DC charging can permanently reduce the battery capacity.

● In day-to-day life, you should primarily charge the high-voltage battery at a charging station or wall box using alternating current

(AC).

Compatible charging connections

On the charging socket: sticker for AC charging (C) and DC

charging (K, L) with a voltage of up to 920 volts.

The symbols on the charging socket can also be found on suitable charging stations, charging cables or charging accessories → Fig. 1.

The requirements of the respective country and the following standards apply to the charging components:

— IEC 61851 and IEC 62196 (Europe, Taiwan).

— SAE J 1772 (Japan, South Korea, USA and Canada).

WARNING

Failure to observe the operating and safety instructions and incorrect handling of the high-voltage battery and charging cable can

cause a short circuit, electric shock, explosions and fire. There is a risk of damage, as well as serious or fatal injuries.

● Always end charging before removing the mains plug so that you do not come into contact with residual energy in the charging

storage device.

● Observe the safety and operating instructions for the supplied charging cable.

● Carry out home charging only at a connection that is suitable for electric vehicles and that has been installed and checked by

qualified personnel.

● Never charge the vehicle in areas at risk of explosion. Components of the charging cable can cause sparks and thus ignite

flammable or explosive vapours.

● Always protect electrical connectors against direct ingress of water, moisture and other liquids.

● For safety reasons, do not carry out any work in or on the vehicle during charging.

WARNING

Driving when the charge level of the high-voltage battery is too low can lead to the vehicle breaking down in traffic. This can result in

accidents and severe injuries.

● Always charge the high-voltage battery sufficiently before starting your journey.

Reliability and capacity of the high-voltage battery

Lithium-ion batteries are subject to a physical and chemical ageing and wear process during their useful life. Careful handling of the

high-voltage battery makes a significant contribution to maintaining a high usable capacity and range over the long term. Volkswagen

therefore recommends observing the following care instructions.

Please also observe the valid Volkswagen warranty and guarantee terms for the high-voltage battery. Please contact your authorised

Volkswagen repairer for further information.

Charging instructions

—For everyday use, set the upper battery charge limit to 80% in the Infotainment system (→ Battery charge limits) or activate Battery

Care Mode.

—Plan charging processes for a later departure time with the departure times in the Infotainment system (→ Timer-controlled

charging). At low ambient temperatures, this optimises the temperature of the high-voltage battery and improves performance.

—Charge the high-voltage battery when the charge level is below 20%. Avoid complete discharge of the high-voltage battery if

possible →

.

—If you fully charge the high-voltage battery, you should drive off shortly afterwards if possible – or plan charging with a departure

time in the Infotainment system (→ Timer-controlled charging).

—Avoid regular fast charging with direct current (DC).

The high-voltage battery can be charged with alternating current at a charging station or mains socket (AC charging) or with direct

current at a quick-charging station (DC charging).

Battery Care Mode

The recommended upper battery charge limit (Threshold value) depends on the ambient temperature of the vehicle and is

automatically set to 80% or 90% by the Battery Care Mode. An individual setting above this value is automatically reset at the next

charging process.

1. Open the Charging main menu in the Infotainment system.

2. Tap

Settings .

3. Activate function.

A battery charge limit that is higher than the recommended value can be used for charging with an active departure time in the

Infotainment system. Battery Care Mode remains activated for other charging operations.

After the vehicle is parked, the radiator fan may run audibly for some time. The temperature of the high-voltage battery is

optimised.

To protect the high-voltage battery, Volkswagen recommends using Battery Care Mode in everyday use.

Vehicle standing times

—Park the vehicle with a charge level of between 40% and 70% if the vehicle will be left standing for a long time.

—In the case of long standing times, avoid high outside temperatures if possible, particularly with exposure to direct sunlight.

—Use the stationary air conditioning in good time before your journey to improve comfort and performance (depending on vehicle

equipment), particularly at temperatures below around -15 °C (around +5 °F) (→ Stationary air conditioning).

NOTICE

If the vehicle is parked and left stationary for an extended period with a low charge level, total discharge of the high-voltage battery

can occur. This can lead to irreversible damage to the high-voltage battery.

● Charge the high-voltage battery at the latest after four months if the vehicle is not used for an extended period.

● Pay attention to the yellow indicator lamp in the digital instrument cluster (→ Charging operations).

NOTICE

Tampering with the high-voltage battery is not permitted and it must not be used as a stationary power source. This can cause

irreversible damage to the high-voltage battery.

● Never perform technical modifications or interventions on the high-voltage battery and high-voltage components.

Connecting the charging cable

Behind the charging socket flap at the rear right: charging

socket.

1

2

3

Charging process display.

AC connection (top) and DC connection (bottom) of the charging socket.

Protective cap in “parking position”.

1. Unlock the vehicle.

2. Open the charging socket flap by lightly pressing on the flap.

3. Remove the charging cable from the charging station or connect the charging cable to the power supply and fully unwind.

Charging cable for mains sockets: The protective device of the charging cable will carry out a self-test (→ Charging cable for

mains sockets).

4. DC charging: Remove the protective cap and secure it in the “parking” position → Fig. 1 3 .

5. Insert the charging connector into the charging socket and check that it is straight and fully inserted → Fig. 2.

The charging connector is locked automatically.

Fully inserted charging connector (illustration).

The indicator lamp in the digital instrument cluster lights up when the charging connector is plugged in.

Starting the charging process

1. Adjust the upper battery charge limit on the screen with charging information on the Infotainment system to obtain the desired

range with immediate charging (→ Charging settings).

2. If necessary, activate the charging station.

Charging starts immediately or is timer-controlled based on the settings in the stored charging location in the Infotainment

system.

The indicator lamp in the digital instrument cluster flashes green while the high-voltage battery is charging. The LED on the

charging socket pulses green.

Cancelling the charging process

1. Charging station or mains socket (AC charging):

Tap Stop charging in the Charging menu of the Infotainment system.

unlock the vehicle. Remove the charging connector within 30 seconds, as the charging process will continue after this time.

Quick-charging station (DC charging): The charging process can be ended at the DC charging station.

After charging

The charging process display on the charging socket lights up green when the high-voltage battery is charged.

Charging station or mains socket (AC charging):

1. Unlock the vehicle and remove the charging connector within 30 seconds.

if Release AC charging cable automatically is selected in the Infotainment system, the charging connector was released

automatically and can be removed.

2. Disconnect the charging cable from the power supply and fit protective cap.

3. Close the charging socket flap so that it engages audibly.

Quick-charging station (DC charging): the charging connector is released automatically from the charging station when charging has

ended and can be removed.

Available power at very low outside temperatures

A high-voltage battery provides less power when moving off at very low temperatures. If the charge level is also low, the power may be

significantly restricted for a short time.

1. To prepare the high-voltage battery for driving in cold weather, switch on the stationary air conditioning.

Very low or high outside temperatures also influence the charging behaviour of the high-voltage battery.

Behind the charging socket flap: charging process display.

An LED on the charging socket → Fig. 1 shows the status of the charging process → Fig. 2.

Operating and fault indications of the LED light unit

(illustration).

1

2

Blinking: charging connector has been detected.

Flashing white: vehicle is establishing the connection with the charging infrastructure. Charging process is being prepared.

Lit up: no charging function is active.

3

4

Pulsating green: the high-voltage battery is being charged.

Lit up green: charging completed successfully.

Green light alternating with red display: charging is taking place with a reduced charging current. A fault is present, e.g. charging

connector not fully inserted.

5

6

Blinking green: a timer-controlled charging operation has been activated but has not yet started.

Lit up red: charging system is faulty or a fault has occurred.

If the charging process display continually indicates a fault in the power supply or in the charging system of the vehicle,

contact a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.

Illumination of the charging socket

If one of the following conditions applies, the side lighting of the charging socket will be switched on in darkness:

—The vehicle has been unlocked.

—The charging connector has been unplugged from the charging socket.

The illumination goes out automatically after some time when the vehicle is unlocked or locked.

and

Danger of high-voltage battery fire

The central warning lamp lights up red and is displayed on the instrument cluster display together with the text message HV

battery: risk of fire! Pull over safely ASAP and leave the vehicle. Call emergency services!. A continuous acoustic warning sounds. The

horn may also sound if the vehicle is parked or charging.

The

warning lamp is displayed on the digital instrument cluster.

The temperature of the high-voltage battery is too high.

1.

Stop the vehicle as soon as possible taking into account the traffic situation.

2. Park the vehicle in a safe place in the open air and away from buildings and other vehicles.

3. Switch on the hazard warning lights if possible.

4. Switch on the electronic parking brake.

5. Switch off the ignition.

6. Leave the vehicle key in a visible place in the vehicle (e.g. in the centre console).

7. Get out of the vehicle with all vehicle occupants and move to a location at a greater distance from the vehicle, if possible behind

a crash barrier.

8. Inform the emergency services.

9. Do not attempt to extinguish the fire yourself.

The constant acoustic warning can only be turned off by a suitably qualified workshop. Volkswagen recommends using an authorised

Volkswagen repairer.

Other functions on the vehicle may also be triggered with the warning message, e.g. charging is ended.

Fault in high-voltage system

The warning lamp lights up red. A message is shown on the digital instrument cluster display.

There is a fault in the high-voltage system. High-voltage components may be damaged →

It is not possible to charge the high-voltage battery.

.

DANGER

In the event of a fault in the high-voltage system, high-voltage components including the high-voltage battery and high-voltage

cables may be damaged and live. There is a risk of serious injury, burns, or lethal electrical shock.

● Do not touch the high-voltage components and high-voltage cables.

1.

Stop the vehicle taking into account the traffic situation.

2. Park the vehicle in a safe place in the open air.

3. Deactivate the vehicle’s drive system.

4. Seek expert assistance immediately.

Fault in high-voltage system

The indicator lamp lights up yellow. A message is shown on the digital instrument cluster display.

There may be faults in high-voltage components.

You can continue to drive.

1. Have the high-voltage system checked by a suitably qualified workshop. Volkswagen recommends using an authorised

Volkswagen repairer.

Charge level of the high-voltage battery low

The indicator lamp lights up yellow. The message is shown on the digital instrument cluster display.

The reserve range of the high-voltage battery has been reached.

1. Charge the high-voltage battery as soon as possible.

High-voltage battery is empty and total discharge is possible

The indicator lamp lights up yellow. The message Charge vehicle now! Otherwise the battery may be damaged. is shown on the digital

instrument cluster display.

An empty high-voltage battery can be discharged further and damaged if the vehicle is not moved for an extended period.

1. Charge the high-voltage battery immediately.

Emergency charging of the high-voltage battery

The indicator lamp lights up white. A message is shown on the digital instrument cluster display. The charging process display on the

charging socket lights up alternately green and red.

The vehicle is charged with a reduced, single-phase charging current because there is a fault present, e.g. at the connection to the

charging connector.

1. Check whether a message is displayed on the charging station.

to achieve normal charging capacity again, interrupt the charging process, remove the charging connector and then connect

again.

2. Make sure that the charging connector is inserted fully.

3. Start the charging process.

4. If the fault persists, continue emergency charging for a sufficient range of the vehicle.

5. Go to a suitably qualified workshop.

High-voltage System and Charging -> Charging operations for Your Volkswagen ID.5 SUV First Generation (2021-2025)

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