Get High-voltage System and Charging -> Charging cable Guide for Volkswagen ID.5 SUV First Generation (2021-2025)

Also observe the notes on correct use of the charging cable (→ Charging cable).

Charging connector cannot be removed

1. Release the charging plug using the central locking button on the vehicle key and remove it immediately.

When charging at a DC charging station, end the DC charging process first if necessary.

2. Release the charging connector manually if necessary in order to prevent the vehicle from breaking down (→ Charging

connector).

Then go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.

Protective device of charging cable for the mains power socket switches off

If external electrical devices are used on the vehicle at the same time, e.g. refrigerator box, a fault will be detected during the self-test

of the protective device.

1. Connect the charging cable to the external power supply.

2. Plug the charging connector into the charging socket.

Charging time changes for DC charging

In order to protect the high-voltage battery against overheating, the charging current is automatically reduced in the case of several

successive DC charging operations, e.g. if the vehicle is driven continuously.

Fault in range calculation

The indicator lamp lights up yellow. A message is shown on the digital instrument cluster display.

There is a fault in range calculation.

1. Go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.

When can the charging connector be released?

The vehicle is unlocked.

The charging process has been completed or interrupted.

The charging connector is not at an angle in the charging socket, e.g. due to the weight or position of the charging cable.

If the charging connector still cannot be released and removed, release the charging connector manually →

Manual release may not be possible in the case of timer-controlled charging for a departure time or if stationary air conditioning is

active.

DANGER

If the charging connector remains locked unexpectedly, the cause may be a fault in the vehicle or the charging station. Live contacts

may become accessible as a result of the manual release procedure. In this case, touching the contacts in the charging socket will

lead to burns, other injuries or a fatal electric shock.

● Never touch the contacts in the charging socket or charging connector.

Only release the charging connector manually in the event of a malfunction on the vehicle.

Electrically releasing the charging connector

To avoid performing manual release in the area of the luggage compartment trim, always first attempt to release the charging

connector by means of the central locking system.

1. End the charging process.

2. Press the

button on the vehicle key three times at intervals of at least 1 second.

The turn signal must flash three times.

3. Remove the charging connector.

Manually releasing the charging connector

In the lower right-hand side of the luggage compartment

trim: flap with the coupling points.

Catch.

Coupling points.

In the lower right-hand side of the luggage compartment

trim: manual release of the charging connector.

Flap with catch.

Loop for manual release.

1. Check that the charging process is interrupted. The LED on the charging socket lights up white continuously or no active charging

process is displayed in the Infotainment system.

2. Open the luggage compartment.

3. Rotate the flap by 90° in the direction of the arrow → Fig. 1 1 .

4. Press in the area above the catch → Fig. 1 (highlighted area).

5. Reach into the opening and release the flap by pulling. If necessary, use a suitable tool at the separation points → Fig. 1 2 .

6. Open the flap → Fig. 2 1 .

7. Pull the loop for manual release → Fig. 2 2 .

The charging connector can now be removed →

8. Close the flap again.

9. Have the charging socket checked by a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen

repairer.

Charging settings can be adjusted in the Infotainment system menus. Advanced charging settings are possible in the Charging

locations menu, e.g. for individual charging planning or to use times of day with off-peak electricity prices.

Opening charging settings

1. Switch on Infotainment system.

2. Open the Charging main menu in the Infotainment system.

The submenus with the charging functions are displayed.

Charging menu for general charging settings (→ Charging settings).

Charging locations with advanced settings (→ Charging locations) and programming of departure times (→ Timer-controlled

charging).

Optimise menu for improving the DC quick-charging capacity (→ Preconditioning).

Settings menu with additional functions (→ Charging settings).

When you insert the charging connector into the charging socket on the unlocked vehicle, a screen with charging information is

displayed.

Changing the charging method

Different charging methods can be selected in the Infotainment system, e.g. Charge immediately, Charge for a departure time, Charge

and air condition for a departure time. The selection depends on the settings in the profile of the created charging location and the

technical prerequisites at the location.

1. Tap the function button with the displayed charging method in the exit menu or in the Charging main menu.

A list view with further charging methods opens.

High-voltage System and Charging -> Charging cable for Your Volkswagen ID.5 SUV First Generation (2021-2025)

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