The high-voltage battery is charged at a suitable home or public charging station as soon as the charging connector is plugged in.
Manual activation for billing purposes is not necessary.
This function depends on the vehicle equipment and country.
The charging station supports the Plug & Charge charging function in accordance with ISO 15118.
A vehicle electricity contract is stored in the vehicle with the Volkswagen app.
Transmission of location data was allowed in the Infotainment system before charging (→ Privacy settings).
Plug & Charge was activated in the Infotainment system.
Activating a vehicle electricity contract
VW Connect Plus licence is available.
Vehicle electricity provider supports Plug & Charge.
1. Register as the primary user in the vehicle, if not already done (→ Manage users).
2. For We Charge contracts, activate the Plug & Charge service in the Volkswagen app.
activate Plug & Charge for the vehicle electricity contract with the provider. The vehicle identification number (VIN) must be
communicated to third-party providers for activation.
Installing the vehicle electricity contract
The vehicle is online and able to send data (privacy settings) (→ Privacy settings).
Plug & Charge is activated as a service.
The 12-volt vehicle battery is appropriately charged.
1. As the primary user, open the Plug & Charge menu in the Volkswagen app.
2. Select the desired contract and tap the installation button.
If you have any questions about the installation and activation of Plug & Charge or online services, please use Volkswagen’s
Help resources .
Switching on and off
1. Open the Charging main menu in the Infotainment system.
2. Tap
Settings .
3. Activate Plug & Charge .
The function can be used by a primary user and a guest user of the VW Connect service. The primary user can switch the function on
and off in the vehicle. A guest user can only switch off the function.
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