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Driving -> Electronic immobiliser for Your Volkswagen Transporter Van Seventh Generation (2021-2025)

Electronic immobiliser  
The immobiliser helps to prevent the engine from being started and driven with an unauthorised vehicle key.  
There is a chip in the vehicle key. This deactivates the immobiliser automatically when a valid vehicle key is located  
inside the vehicle.  
The engine can only be started using a genuine Volkswagen vehicle key with the correct code. Coded vehicle keys are  
available from a Volkswagen Commercial Vehicles dealership.  
The vehicle cannot be operated properly if you do not have a genuine Volkswagen  
key.  
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Troubleshooting  
There is a fault in the engine management system  
The warning lamp lights up red.  
There is a fault in the engine management system.  
The vehicle’s drive power may be limited or lost entirely.  
It may not be possible to continue your journey, or only to a limited extent.  
1. Park the vehicle safely.  
2. Do not drive on!  
3. Observe the text that appears on the instrument cluster display.  
4. Seek expert assistance and have the engine management system checked.  
There is a fault in the engine management system or the drive power is limited  
The indicator lamp lights up yellow.  
The vehicle’s drive power may be limited.  
There is a fault in the engine management system.  
1. Observe the text message that appears on the instrument cluster display.  
2. Have the engine checked by a correspondingly qualified workshop as soon as possible.  
Or:  
The drive power has been limited to prevent the engine management system components from overheating.  
1. Observe the text message that appears on the instrument cluster display.  
You can drive on with reduced drive power.  
The power limit is removed when the engine management system components are no longer in a critical  
temperature range.  
Engine speed limited  
The indicator lamp lights up yellow.  
The engine speed was limited to prevent the engine from overheating.  
The engine speed is shown on the instrument cluster display.  
The engine speed limitation will be cancelled again in the following cases:  
Engine is no longer in a critical temperature range.  
Foot is taken off the accelerator.  
together with  
system  
engine speed limitation due to fault in the engine management  
The indicator lamps light up yellow.  
Engine speed limitation is activated due to a fault in the engine management system.  
The drive system power may be limited.  
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1. Make sure that the displayed engine speed is not exceeded.  
2. Have the engine checked by a correspondingly qualified workshop as soon as possible.  
Fig. 1 In the lower section of the centre console:  
Emergency start function.  
No valid vehicle key recognised  
A corresponding display will appear in the instrument cluster.  
If the button cell in the vehicle key is weak or discharged, it is possible that the vehicle key will not be recognised.  
In this case it is necessary to perform an emergency start.  
1. Depress and hold the brake pedal.  
2. Hold the vehicle key against the lower section of the centre console→ Fig. 1 and press the starter button.  
3. The ignition is switched on automatically, and in some cases the engine is started.  
Engine cannot be switched off  
The engine cannot be switched off by briefly pressing the starter button.  
In this case it is necessary to perform an emergency switch-off procedure.  
1. Press the starter button twice within a few seconds or press and hold once.  
The motor switches off automatically (→ Starter button).  
Engine cannot be started  
A corresponding message will be displayed in the instrument cluster if an unauthorised vehicle key is used or there is  
a system fault.  
1. Use an authorised vehicle key.  
2. If the malfunction persists, seek the services of a qualified technician.  
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