Get Driving -> Start/stop system Guide for Volkswagen Transporter Van Seventh Generation (2021-2025)

Start/stop system

The start/stop system automatically switches the engine off when the vehicle is coming to a stop and when

stationary. When required, the engine restarts automatically.

Always switch off the start/stop system manually when driving through water.

Indicator lamps

If the indicator lamp

lights up, the start/stop system is available and automatic engine stop is active.

The start/stop system is not available if the indicator lamp

is flashing →

.

Switching on the start/stop system

The function is automatically activated every time the ignition is switched on.

1. To stop, press and hold the brake pedal. The engine switches off shortly before the vehicle reaches a complete

standstill or when the vehicle is stationary.

2. Take your foot off the brake pedal or depress the accelerator to restart the engine.

Important preconditions for automatic engine switch-off

—The driver is wearing their seat belt.

—The driver door is closed.

—The bonnet is closed.

—Engine minimum temperature has been reached.

—The temperature of the vehicle interior is within the preset temperature range, and the humidity level is not too

high.

—The defrost function of the air conditioning system is not switched on.

—The charge level of the 12-volt vehicle battery is sufficient.

—The temperature of the 12-volt vehicle battery is not too low or too high.

—The vehicle is not on a steep incline.

—The steering wheel is not turned too sharply.

—The windscreen heating is not switched on.

—Reverse gear is not engaged.

—The Park Assist system is not active.

When the conditions for automatic engine switch-off are fulfilled only while the vehicle is stationary, the engine can

also switch off subsequently, e.g. after switching off the defrost function.

Conditions for an automatic restart

The engine can start automatically under the following conditions:

—If the temperature inside the vehicle substantially increases or decreases.

—If the vehicle rolls on.

—If the electric voltage of the 12-volt vehicle battery drops.

The following applies in general here: the engine always starts again automatically when required by the detected

situation and the vehicle.

203

Conditions that require a manual engine start

The engine must be started manually in the following conditions:

—If the driver door is opened.

—If the bonnet is opened.

Activating and deactivating the start/stop system manually

1. In the menu selection in the Infotainment system, tap the Vehicle function button.

2. Tap the Status function button.

3. Tap the Start/stop function button.

When the start/stop system is deactivated, the Start/stop function button has a blue background.

If the start/stop system has switched the engine off, it will start again as soon as the system has been deactivated

manually with the Start/stop function button.

Always deactivate the start/stop system manually when driving through water.

Start-Stop mode with automatic Adaptive Cruise Control (ACC)

The engine will be switched off after the Adaptive Cruise Control(ACC) has brought the vehicle to a standstill with an

active braking intervention.

In the following instances, the engine will restart when the ACC is active:

—If the accelerator is depressed.

—When the ACC has resumed speed and distance control.

—If the vehicle ahead has moved on.

The engine will also be restarted if the Adaptive Cruise Control(ACC) is deactivated and the vehicle ahead moves

further away.

WARNING

Never switch off the ignition while the vehicle is in motion. This can lead to a loss of vehicle control, accidents and

serious injuries.

● The airbags and belt tensioners do not function.

● The brake servo does not work. More force is required on the brake pedal to stop the vehicle.

● The power steering does not work. More manual power will be needed to steer the vehicle.

● When the ignition is switched off, the steering lock may activate and you will no longer be able to steer the

vehicle.

● Deactivate the start/stop system when working in the engine compartment.

NOTICE

If the start/stop system is used in very high outside temperatures over a long period, the 12-volt vehicle battery can

be damaged.

In some cases, it may be necessary to restart the engine manually. Follow any corresponding messages on the

instrument cluster display.

Always deactivate the start/stop system manually when driving through

water.

204

Troubleshooting

Engine no longer starts automatically

The warning lamp lights up red.

There is a fault in the start/stop system.

1. Start the motor manually (→ Starting the engine).

2. Go to a correspondingly qualified workshop immediately.

205

Function of the DSG® dual clutch gearbox

Description

®

The vehicle is equipped with a DSG dual clutch gearbox.

The DSG^®dual clutch gearbox is a gearbox which uses dual clutch technology to change gear automatically. It uses a

dual clutch and two independent gearboxes to enable very fast gear changes with no loss of torque. The DSG^®dual

clutch gearbox thus combines the performance and economy of a manual gearbox with the comfort and convenience

of a conventional automatic transmission.

How the system works

When driving, engine power is transferred to the drive axle via the gearbox. In order to change gears, the power

transmission between the engine and the gearbox has to be interrupted. This is what the clutch is for.

With the DSG^®dual clutch system with its two complementary gearboxes, one gearbox is always connected under

load to the engine. Before a gear shift, another gear is always preselected in the load-free second gear train half. The

clutch on the non-driven gear is closed and the other is opened at the same time. This is what makes very fast gear

changes possible.

Thanks to its design, the DSG^®dual clutch gearbox is more efficient than an automatic gearbox. Whereas in an

automatic gearbox the torque converter is constantly in use, in the DSG^®dual clutch system the clutch can be opened

at idling speed, thus saving fuel. With its efficiency, low weight and intelligent control system, the DSG^®dual clutch

gearbox usually enables fuel consumption that is equal to or lower than a manual gearbox.

®

However, just like the manual gearbox, the clutch in the DSG dual clutch gearbox is subject to wear. Regular

maintenance is necessary depending on the type of DSG^®dual clutch gearbox; further information (→ Scope of

®

service). In the event of a fault in one gear train half, the DSG dual clutch gearbox also allows one gear train half to

be deactivated and the journey to be continued using the other gear train half (→ Automatic gearbox). If this

happens, have the system checked as soon as possible by a suitably qualified workshop.

206

Driving -> Start/stop system for Your Volkswagen Transporter Van Seventh Generation (2021-2025)

Related Topics

Driving

Popular Owner Manuals

Latest Owner Manuals