General notes -> Operator's Manual for Your Mercedes GLC Class SUV First Generation (2015-2021)

22 General notes  
NOTE Impairment of the operating effi‐  
necessary service and repair work. In addition,  
strategically located parts delivery centers pro‐  
vide for quick and reliable parts service.  
Always specify the vehicle identification number  
(VIN) (/ page 494) when ordering Mercedes-  
Benz Genuine Parts.  
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Have aftermarket installation of acces‐  
sories carried out at a qualified special‐  
ist workshop.  
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ciency of the restraint systems from  
installing accessory parts or from repairs  
or welding  
You could jeopardize the operating safety of your  
vehicle if you use parts, tires and wheels as well  
as accessories relevant to safety which have not  
been approved by Mercedes-Benz. Safety-rele‐  
vant systems, e.g. the brake system, may mal‐  
function. Only use Mercedes-Benz Genuine Parts  
or parts of equal quality. Only use tires, wheels  
and accessories that have been specifically  
approved for your vehicle model.  
Mercedes-Benz Genuine Parts are subject to  
strict quality control. Each part has been spe‐  
cially developed, manufactured or selected for  
Mercedes-Benz vehicles and fine-tuned for them.  
Therefore, only Mercedes-Benz Genuine Parts  
should be used.  
Airbags and Emergency Tensioning Devices,  
as well as control units and sensors for the  
restraint systems, may be installed in the fol‐  
lowing areas of your vehicle:  
Operator's Manual  
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Doors  
This Operator's Manual describes all models and  
all standard and optional equipment available for  
your vehicle at the time of this Operator's Man‐  
ual going to press. Country-specific differences  
are possible. Note that your vehicle may not be  
equipped with all features described. This is also  
the case for systems and functions relevant to  
safety. Therefore, the equipment on your vehicle  
may differ from that in the descriptions and illus‐  
trations.  
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Door pillars  
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Door sills  
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Seats  
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Cockpit  
Instrument cluster  
Center console  
Lateral roof frame  
The original purchase agreement for your vehicle  
contains a list of all of the systems in your vehi‐  
cle.  
Should you have any questions concerning  
equipment and operation, please consult an  
authorized Mercedes-Benz Center.  
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More than 300,000 different Mercedes-Benz  
Genuine Parts are available for Mercedes-Benz  
models.  
All authorized Mercedes-Benz Centers maintain  
a supply of Mercedes-Benz Genuine Parts for  
Do not install accessory parts such as  
audio systems in these areas.  
Do not carry out repairs or welding.  
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General notes 23  
The Operator's Manual and Maintenance Booklet Mercedes-Benz USA, LLC  
1-800-387-0100 (Canada)  
are important documents and should be kept in  
European Delivery Department  
One Mercedes-Benz Drive  
You can find further information in the  
Mercedes-Benz Roadside Assistance Program  
brochure (USA) or the "Roadside Assistance"  
section in the Service and Warranty booklet  
(Canada). You will find both in the vehicle docu‐  
ment wallet.  
the vehicle.  
Sandy Springs, GA 30328  
Service and vehicle operation  
in Canada:  
Vehicle operation outside the USA or Canada  
Mercedes-Benz Canada, Inc.  
When you are abroad with your vehicle, observe  
the following points:  
European Delivery Department  
98 Vanderhoof Avenue  
Toronto, Ontario M4G 4C9  
Change of address or change of ownership  
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service points or replacement parts may not  
be available immediately.  
In the event of a change of address, please send  
us the "Notification of address change" in the  
Service and Guarantee booklet or simply call the  
Mercedes-Benz Customer Assistance Center  
(USA) on the hotline number  
1-800-FOR-MERCedes (1-800-367-6372) or Cus‐  
tomer Service (Canada) on 1-800-387-0100. We  
can then reach you in a timely fashion, if neces‐  
sary.  
If you sell your Mercedes, please leave all litera‐  
ture in the vehicle so that it is available to the  
next owner. If you have purchased a used vehi‐  
cle, please send us the "Notice of Purchase of  
Used Car" in the Service and Guarantee booklet  
or simply call the Mercedes-Benz Customer  
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unleaded fuel may not be available for vehi‐  
Maintenance  
cles with a catalytic converter. Leaded fuel  
may cause damage to the catalytic converter.  
Your customer advisor confirms the service in  
the service report.  
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the fuel may have an extremely low octane  
number. Unsuitable fuel can cause engine  
damage.  
Roadside Assistance  
Some Mercedes-Benz models are available in  
Europe through our European Delivery Program.  
For more information, please consult an author‐  
ized Mercedes‑Benz service center, or write to  
one of the following address:  
The Mercedes-Benz Roadside Assistance Pro‐  
gram offers technical help in the case of a  
breakdown. Your calls to the toll-free Roadside  
Assistance Hotline are answered by our agents  
24 hours a day, 365 days a year.  
in the USA:  
1-800-FOR-MERCedes (1-800-367-6372) (USA)