General notes -> Service and vehicle operation for Your Mercedes GLC Class SUV First generation (2015-2021)

General notes 23  
The Operator's Manual and Maintenance Booklet Mercedes-Benz USA, LLC  
1-800-387-0100 (Canada)  
are important documents and should be kept in  
European Delivery Department  
One Mercedes-Benz Drive  
You can find further information in the  
Mercedes-Benz Roadside Assistance Program  
brochure (USA) or the "Roadside Assistance"  
section in the Service and Warranty booklet  
(Canada). You will find both in the vehicle docu‐  
ment wallet.  
the vehicle.  
Sandy Springs, GA 30328  
Service and vehicle operation  
in Canada:  
Vehicle operation outside the USA or Canada  
Mercedes-Benz Canada, Inc.  
When you are abroad with your vehicle, observe  
the following points:  
European Delivery Department  
98 Vanderhoof Avenue  
Toronto, Ontario M4G 4C9  
Change of address or change of ownership  
R
service points or replacement parts may not  
be available immediately.  
In the event of a change of address, please send  
us the "Notification of address change" in the  
Service and Guarantee booklet or simply call the  
Mercedes-Benz Customer Assistance Center  
(USA) on the hotline number  
1-800-FOR-MERCedes (1-800-367-6372) or Cus‐  
tomer Service (Canada) on 1-800-387-0100. We  
can then reach you in a timely fashion, if neces‐  
sary.  
If you sell your Mercedes, please leave all litera‐  
ture in the vehicle so that it is available to the  
next owner. If you have purchased a used vehi‐  
cle, please send us the "Notice of Purchase of  
Used Car" in the Service and Guarantee booklet  
or simply call the Mercedes-Benz Customer  
R
unleaded fuel may not be available for vehi‐  
Maintenance  
cles with a catalytic converter. Leaded fuel  
may cause damage to the catalytic converter.  
Your customer advisor confirms the service in  
the service report.  
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the fuel may have an extremely low octane  
number. Unsuitable fuel can cause engine  
damage.  
Roadside Assistance  
Some Mercedes-Benz models are available in  
Europe through our European Delivery Program.  
For more information, please consult an author‐  
ized Mercedes‑Benz service center, or write to  
one of the following address:  
The Mercedes-Benz Roadside Assistance Pro‐  
gram offers technical help in the case of a  
breakdown. Your calls to the toll-free Roadside  
Assistance Hotline are answered by our agents  
24 hours a day, 365 days a year.  
in the USA:  
1-800-FOR-MERCedes (1-800-367-6372) (USA)  
24 General notes  
Assistance Center (USA) at the hotline number  
1-800-FOR-MERCedes (1-800-367-6372) or Cus‐  
tomer Service (Canada) at 1-800-387-0100.  
Operating safety  
ponent parts. In particular, systems relevant  
to safety could also be affected.  
As a result, they may no longer function as  
intended and/or endanger the operating  
safety of the vehicle.  
Plug-in hybrid: observe the notes in the Supple‐  
ment. Otherwise, you may fail to recognize dan‐  
gers.  
Possible danger due to substances hazard‐  
ous to health  
&
WARNING Risk of accident due to mal‐  
functions or system failures  
#
Never tamper with the wiring and elec‐  
tronic component parts or their soft‐  
ware.  
In compliance with Proposition 65 ("Prop65"),  
the following detachable label has been added to  
each vehicle sold in California:  
If you do not have the prescribed service/  
maintenance work or any required repairs  
carried out, this could result in malfunctions  
or system failures.  
#
You should have all work on electrical  
and electronic components carried out  
at a qualified specialist workshop.  
#
Always have the prescribed service/  
Observe the "On-board electronics" section in  
"Technical data".  
maintenance work as well any required  
repairs carried out at a qualified spe‐  
cialist workshop.  
&
WARNING Risk of fire due to flammable  
materials on hot parts of the exhaust  
system  
&
WARNING Risk of accident and injury as  
a result of incorrect modifications to  
electronic component parts  
Flammable material such as leaves, grass or  
twigs may ignite if they come into contact  
with hot parts of the exhaust system.  
Modification to electronic components, their  
software or wiring could impair their function  
and/or the function of other networked com‐