General notes -> Problems with your vehicle for Your Mercedes GLC Class SUV First generation (2015-2021)

General notes 27  
R
For the following, always have your vehicle  
checked at an authorized Mercedes-Benz Cen‐  
ter:  
laws and safety standards pertaining to  
motor vehicles  
98 Vanderhoof Avenue  
Toronto, Ontario M4G 4C9  
R
safety-relevant works  
service and maintenance work  
Problems with your vehicle  
Reporting safety defects  
USA only:  
The following text is published as required of  
manufacturers under Title 49, Code of U.S. Fed‐  
eral Regulations, Part 575 pursuant to the  
"National Traffic and Motor Vehicle Safety Act of  
1966".  
If you believe that your vehicle has a defect  
which could cause a crash or could cause injury  
or death, you should immediately inform the  
National Highway Traffic Safety Administration  
(NHTSA) in addition to notifying Mercedes-Benz  
USA, LLC.  
If NHTSA receives similar complaints, it may  
open an investigation, and if it finds that a safety  
defect exists in a group of vehicles, it may order  
a recall and remedy campaign. However, NHTSA  
cannot become involved in individual problems  
between you, your dealer, or Mercedes-Benz  
USA, LLC.  
R
If you should experience a problem with your  
vehicle, particularly one that you believe may  
affect its safe operation, we urge you to contact  
an authorized Mercedes-Benz Center immedi‐  
ately to have the problem diagnosed and recti‐  
fied. If the problem is not resolved to your satis‐  
faction, please discuss the problem again with  
an authorized Mercedes-Benz Center or, if nec‐  
essary, contact us at one of the following  
addresses:  
R
repair work  
modifications as well as installations and  
conversions  
R
R
work on electronic components  
Mercedes‑Benz recommends a Mercedes‑Benz  
service center.  
Correct use of the vehicle  
In the USA:  
If you remove any warning stickers, you or others  
could fail to recognize certain dangers. Leave  
warning stickers in position.  
Observe the following information in particular  
when driving your vehicle:  
Mercedes-Benz USA, LLC  
Customer Assistance Center  
One Mercedes-Benz Drive  
Sandy Springs, GA 30328  
In Canada:  
R
the safety notes in this manual  
technical data for the vehicle  
traffic rules and regulations  
R
Mercedes-Benz Canada, Inc.  
Customer Relations Department  
R