Instrument cluster -> Service interval display for Your Volkswagen Caddy SUV Fifth Generation (2020-2025)

Service interval display  
Service events are displayed on the instrument cluster and in the Infotainment system.  
Versions and displays can vary as different versions of the instrument cluster and Infotainment system are available.  
In vehicles with fixed oil change service, services take place at predefined intervals.  
The service intervals are calculated on an individual basis in vehicles withflexible oil change service. Advances in  
technology have brought about a considerable reduction in servicing requirements. An oil change service must only  
be carried out when required by the vehicle. The individual conditions in which the vehicle is used and the driver's  
personal driving style are taken into account. The service reminder is displayed 30 days before the service is due. The  
distance is rounded to the nearest 100 km and the remaining time is rounded to full days.  
Service alert  
If a service or inspection is due soon, a service alert will appear the next time the ignition is switched on.  
The mileage or time shown corresponds to the maximum mileage or time that can still be driven before the next  
service.  
Service event  
For a scheduled service or a scheduled inspection, an acoustic signal will be given when the ignition is switched on  
and the spanner symbol will be displayed for several seconds on the instrument cluster display. One of the following  
displays  
will also appear:  
Inspection now!  
Oil service now!  
Oil service and inspection now!  
Accessing service schedules  
You can access the current service schedule when the ignition is switched on, the engine is not running, and the  
vehicle is stationary:  
1. Touch the Vehicle function button.  
2. Select the Status menu item and touch theService function button to display the service information.  
Information on the service schedule can also be accessed via the Service menu (→ Service menu).  
Resetting the service interval display  
If the service or the inspection was not performed by a Volkswagen Commercial Vehicles dealership, the display can  
be reset as follows:  
The service interval display can only be reset via the Service menu (→ Service menu).  
Do not reset the service interval display between service intervals otherwise incorrect data may be shown.  
If the oil change service was manually reset, the service interval display then also changes to a fixed service interval in  
vehicles with flexible oil change service.  
The service message will go out after a few seconds when the engine is running or you can press the  
button on the multifunction steering wheel.  
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If the 12-volt vehicle battery was disconnected for long periods in vehicles with flexible service, the system  
cannot calculate the time at which the next service is due. The information shown in the service interval  
display may therefore be incorrect. If this is the case, then please observe the maximum service intervals.  
Introduction  
Some menu options can only be called up when the vehicle is stationary.  
There are no buttons on the wiper lever in vehicles equipped with a multifunction steering wheel.  
WARNING  
Accidents and injuries can occur if the driver is distracted.  
Never operate the menus on the instrument cluster display while the vehicle is in motion.  
When you start the engine after the 12-volt vehicle battery has been totally discharged or changed, you may  
find that system settings (time, date, personal convenience settings and programming)have been changed or  
deleted. Check and correct the settings as necessary once the 12-volt vehicle battery has been sufficiently  
charged.  
If warning messages about malfunctions are displayed when the ignition is switched on, it may not be  
possible to adjust some settings as described, or the information display may appear differently. If this is the  
case, take the vehicle to a qualified workshop to have the malfunction rectified.  
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