Get Self-help Guide for Volkswagen Caddy SUV Fifth Generation (2020-2025)

In Wi-Fi audio mode, sources connected via Wi-Fi(e.g. mobile telephones) can be used for audio transmission.

The availability of the Wi-Fi function depends on the particular country and the Infotainment system.

Prerequisites

✓ The connected audio source has a suitable application(app) or supports Universal Plug and Play (UPnP)media

sharing.

✓ The audio source is connected via Wi-Fi.

Starting Wi-Fi audio transmission

1. Reduce the volume on the Infotainment system.

2. Tap MENU MEDIA to open the MEDIA main menu.

3. Start the UPnP server application or suitable app for audio playback on the Wi-Fi audio source.

4. Tap

and select Wi-FI.

5. Observe the information about what to do next on the Infotainment system and on the screen of the Wi-FI

audio source.

The function button for selecting the audio source ( ) in the Media main menu may vary if another audio source is

already connected to the Infotainment system (e.g. via USB ) and selected.

Controlling playback

The extent to which the Wi-Fi audio source can be controlled via the Infotainment system varies depending on what

Wi-Fi audio source is connected.

Introduction

Observe any country-specific legislation when securing your vehicle in the event of a breakdown.

WARNING

In the event of a sudden driving or braking manoeuvre or accident, a loose vehicle tools container, breakdown set

and spare wheel could be flung though the vehicle and cause severe injuries.

● Always ensure that the vehicle toolkit, breakdown set and spare wheel are secured safely in the vehicle.

WARNING

Unsuitable or damaged tools in the vehicle toolkit can lead to accidents and injuries.

● Never work with unsuitable or damaged tools from the vehicle toolkit.

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Stowage

The vehicle toolkit and the removable ball coupling neck for the towing bracket can be located in different places

depending on the model.

Kombi

—Under a cover in the luggage compartment over the right rear wheel housing

.

—Loosen the securing strap if necessary.

Cargo

—In a foam rubber holder under the front passenger seat.

—If necessary, slide the front passenger seat forward and fold the backrest down to access the vehicle toolkit

(→ Front seats).

After using the jack, crank it back to its original position so that it can be stowed

safely.

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Contents of the vehicle toolkit

Fig. 1 Contents of the vehicle toolkit

The content of the vehicle toolkit depends on the vehicle equipment level. In some countries, the vehicle toolkit may

also contain a tyre pressure gauge. The following describes the maximum scope.

1

2

Screwdriver with hexagon socket in the handle for screwing and unscrewing slackened wheel bolts. The

screwdriver has two plug-in blades. The blades are reversible.

Adapter for anti-theft wheel bolts.Volkswagen Commercial Vehicles recommends you carry the wheel bolt

adapter in the vehicle toolkit at all times. The code number of the anti-theft wheel bolt is stamped on the front

of the adapter. You will need this number to replace the adapter if lost. Make a note of the code number for the

anti-theft wheel bolt and keep it in a safe place – but not inside the vehicle.

3

4

5

6

7

8

Removable towing eye.

Hook for pulling off the centre covers, wheel covers and the wheel bolt caps.

Jack.

Box spanner.

Crank.

Tool for removing tail light clusters.

5

Fully wind in the claw before returning the jack to the vehicle toolkit→ Fig. 1

.

There are no maintenance cycles for the jack. Grease it with universal lubricant when necessary.

445

Service position

Fig. 1 On the windscreen: Wipers in service position.

The wiper arms can be lifted off the windscreen when in the service position→ Fig. 1. Carry out the following steps

to move the wipers to the service position:

Using the wiper lever to activate the service position

—Park the vehicle.

—The bonnet must be closed (→ In the engine compartment).

—Switch the ignition on and then off again.

—Push the wiper lever downwards briefly.

—Wipers move to service position.

Using the Exit Vehicle menu to activate the service position

You may be able to activate the wiper service position for a limited time in the Vehicle Exit menu, depending on the

equipment (→ Exit menu). The ignition must be switched off.

Lifting the wiper blades

—Move the wiper arms to the service position before lifting→

.

—When lifting a wiper arm, hold itonly in the area of the wiper blade mounting.

Place the wiper arms back onto the windscreen before driving away. With the ignition switched on, briefly press the

wiper lever down to bring the wiper arms back to the original position.

NOTICE

● In order to prevent damage to the bonnet and the wiper arms, the windscreen wiper arms should only be lifted

when in the service position.

● Always return the wiper arms to the windscreen before starting your journey.

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Cleaning and replacing wiper blades

Fig. 1 On the windscreen: Changing the windscreen wiper

blades.

Fig. 2 At the rear of the vehicle: Changing the rear window

wiper blade.

The factory-fitted wiper blades are coated with graphite. The graphite coating ensures that the wiper blade moves

quietly over the windscreen. If the graphite coating is damaged, the windscreen wiper will become louder.

Check the condition of the wiper blades on a regular basis.Rubbing wiper blades should be changed if damaged or

cleaned if dirty →

.

Damaged wiper blades should be replaced immediately. Windscreen wiper blades can be bought from a qualified

workshop.

Cleaning wiper blades

—Move the wiper arms to the service position before lifting (→ Wiper blades).

—When lifting a wiper arm, hold itonly in the area of the wiper blade mounting.

—Clean the wiper blades carefully using a damp sponge→

—Carefully place the wiper arms back onto the windscreen.

.

Changing the windscreen wiper blades

—Move the wiper arms to the service position before lifting (→ Wiper blades).

—When lifting a wiper arm, hold itonly in the area of the wiper blade mounting.

—Press and hold the release button and simultaneously pull off the wiper blade in the direction of the arrow

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1

→ Fig. 1

.

—Insert a new wiper blade with thesame length and designonto the wiper arm. Push it on until it engages.

—Place the wiper arms carefully back onto the windscreen.

Changing the wiper blade for the rear window

—When lifting a wiper arm, hold itonly in the area of the wiper blade mounting.

—Lift and fold back the wiper arm.

1

—Press and hold the release button→ Fig. 2

.

A

—Tilt the wiper blade in the direction of the wiper arm→ Fig. 2

(arrow) and pull it off in the direction of the

B

arrow

at the same time. You may need to use some force to do this.

—Insert a new wiper blade with thesame length and designonto the wiper arm in the opposite direction of the

B

A

arrow. Push it on until it engages → Fig. 2

. The wiper blade must be in the folded back position

(arrow).

—Carefully place the wiper arm back onto the rear window.

WARNING

Worn or dirty wiper blades reduce visibility and increase the risk of accidents and severe injuries.

● Always change windscreen wiper blades if they are damaged or worn and no longer clean the windscreen

properly.

NOTICE

Damaged or dirty windscreen wipers can scratch the windscreen.

● Do not use any detergents containing solvents, hard sponges or other sharp objects, as they can damage the

graphite coating of the wiper blades during cleaning.

● Do not use nail varnish remover, paint thinner or similar products to clean the windows.

Introduction

Before changing bulbs, check whether a bulb or an LED light unit has failed. You can normally change bulbs yourself.

If the exterior lighting is realised using LED technology (depending on model and vehicle equipment), it is not possible

for you to change the LED light units or individual LEDs yourself. If some LEDs fail, this may be an indication that

more LEDs are on the point of failure. If this happens, have the lights checked and renewed if necessary at a qualified

workshop.

You should keep a box with spare light bulbs for the lights that ensure the vehicle is roadworthy in the vehicle at all

times. Spare bulbs are available from Volkswagen Commercial Vehicles dealers. In some countries it is a legal

requirement to have these spare bulbs in the vehicle.

It may be illegal to drive with a defective bulb in the exterior lighting.

Additional bulb specification

Some bulbs in headlights or in tail light clusters might have factory specifications that are different to standard bulbs.

The designation is inscribed on the bulb, either on the glass part or on the base.

WARNING

Accidents will occur if roads are not sufficiently illuminated and other road users have difficulty seeing the vehicle,

or cannot see it at all.

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WARNING

Changing the bulb incorrectly can cause accidents and serious injuries.

● When working in the engine compartment, always read and observe the safety warnings (→ In the engine

compartment). The engine compartment of any motor vehicle is a dangerous area. Serious injuries can be

sustained here.

● Only change an affected bulb once it has had time to cool down completely.

● Never change a bulb unless you are familiar with the procedure. If you are uncertain of what to do, the work

should be carried out by a qualified workshop.

● Do not touch the glass part of the bulb with unprotected fingers. When the light is switched on, heat will cause

fingerprints to evaporate on the bulb, which in turn will cause the reflector to dim.

● There are sharp-edged parts on the headlight housing and on the tail light cluster housing. Protect your hands

when changing bulbs.

NOTICE

Damage to the electrical system can be caused by water entering the system if the rubber cover or plastic caps on

the headlight housing are not properly mounted after a bulb has been changed.

Checklist “Information on changing bulbs”

Checklist

Always carry out the following actions for changing a bulb in the given order→

:

1. Park the vehicle on a firm and level surface at a safe distance from the flow of traffic.

2. Switch on the electronic parking brake (→ Electronic parking brake).

3. Switching off the lights (→ Dipped beam)

4. Place the turn signal and main beam lever in its neutral position (→ Turn signals).

5. Automatic gearbox: Move the selector lever to positionP (→ Automatic gearbox).

6. Stop the engine and remove the vehicle key from the ignition (→ Switching off the engine).

7. Manual gearbox: Select a gear (→ Manual gearbox).

8. Allow the orientation lighting to go out (→ Coming Home and Leaving Home function (orientation lighting).

9. Leave the defective bulbs to cool down.

10. Check to see if a fuse has visibly blown (→ Fuses).

11. Follow the instructions to change the affected bulb→ Checklist Information on changing bulbs. Always use

identical bulbs with the same designation. The designation is inscribed on the bulb, either on the glass part or

on the base.

12. Do not touch the glass part of the bulb with unprotected fingers. The heat of the bulb would cause the

fingerprint to evaporate and condense on the reflector. This will impair the brightness of the headlight.

13. After changing the bulb, check to ensure that the bulb is working properly. If the bulb is not working properly,

the bulb may not have been inserted properly, may have failed again, or the connector may have been fitted

incorrectly.

14. Any time you change a bulb in the front of the vehicle, the headlight settings should be checked by a qualified

workshop.

WARNING

Ignoring any of the items on this important safety checklist can lead to accidents and severe injuries.

● Always follow the instructions in the checklist and observe the general safety procedures.

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NOTICE

Always take care when removing or fitting lights to prevent damage to the paintwork or to other vehicle parts.

Changing the bulbs in the front headlights

Fig. 1 In the engine compartment: Covers on the back of

the right-hand headlight.

1

2

3

Cap for main beam and daytime running lights.

Cap for dipped beam.

Cap for turn signal.

Fig. 2 In the engine compartment: Changing bulbs in the

right-hand headlight.

The headlight does not need to be removed when changing bulbs.

Changing main beam and daytime running light bulbs

The actions should only be carried out in the specified order:

1. Observe and follow the instructions in the checklist (→ Exterior lighting).

2. Open the bonnet (→ In the engine compartment).

1

3. Pull the rubber cover→ Fig. 1

off the back of the headlight.

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1

4. Turn the bulb holder→ Fig. 2

in the direction of the arrow as far as it will go and pull it out to the rear.

5. Replace the defective bulb with a new bulb of the same type. If applicable, push the catch on the bulb holder

and pull the bulb straight out of the bulb holder.

1

6. Insert the bulb holder→ Fig. 2

it will go.

into the headlight and turn it in the opposite direction to the arrow as far as

1

7. Fit the rubber cover → Fig. 1

to the back of the headlight.

8. Close the bonnet (→ In the engine compartment).

Changing a bulb for dipped beam

The actions should only be carried out in the specified order:

1. Observe and follow the instructions in the checklist (→ Exterior lighting).

2. Open the bonnet (→ In the engine compartment).

2

3. Pull the rubber cover→ Fig. 1

4. Pull the bulb holder out→ Fig. 2

off the back of the headlight.

2

in the direction of the arrow.

5. Replace the defective bulb with a new bulb of the same type. If applicable, push the catch on the bulb holder

and pull the bulb straight out of the bulb holder.

2

6. Insert the bulb holder→ Fig. 2

7. Fit the rubber cover → Fig. 1

into the headlight and press in the opposite direction to the arrow.

to the back of the headlight.

2

8. Close the bonnet (→ In the engine compartment).

Changing a bulb for turn signal

The actions should only be carried out in the specified order:

1. Observe and follow the instructions in the checklist (→ Exterior lighting).

2. Open the bonnet (→ In the engine compartment).

3

3. Turn the bulb holder→ Fig. 2

in the direction of the arrow as far as it will go and pull it out to the rear.

4. Replace the defective bulb with a new bulb of the same type. If applicable, push the catch on the bulb holder

and pull the bulb straight out of the bulb holder.

3

5. Insert the bulb holder→ Fig. 2

it will go.

into the headlight and turn it in the opposite direction to the arrow as far as

6. Close the bonnet (→ In the engine compartment).

The illustrations show the right-hand headlight. The left-hand headlight is a mirror image of the one

shown.

There are various types of headlight, so the position and design of covers, bulbs and bulb holders may vary

from those shown in the illustrations.

It is not possible to change the LEDs of a daytime running light with LED technology. Go to a qualified

workshop.

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Changing bulbs in the front bumper

Fig. 1 In the front right wheel housing liner: Changing the

bulbs in the headlights

Turn the steering wheel all the way to the right before changing the bulb in the left-hand headlight. Turn the steering

wheel all the way to the left before changing the bulb in the right-hand headlight.

The actions should only be carried out in the specified order:

1. Observe and follow the instructions in the checklist (→ Exterior lighting).

2. Turn the steering so that the wheel on the affected side of the vehicle is centred. If necessary, start the engine

to do this. Then stop the engine again and remove the vehicle key from the ignition lock.

3. Turn the cover in the wheel housing liner in the direction of the arrow and remove it.

1

4. Release the connector → Fig. 1

and pull it off.

2

5. Turn the bulb holder→ Fig. 1

with the bulb.

in the direction of the arrow as far as it will go and pull it out to the rear along

6. Replace the defective bulb with a new bulb of the same type. The bulb and bulb holder are a single unit.

7. Insert the bulb holder into the headlight and turn it in the opposite direction to the arrow as far as it will go.

1

2

8. Connect the connector → Fig. 1

to the bulb holder→ Fig. 1

. The connector must click into place.

9. Insert the cover into the wheel housing liner and turn it in the opposite direction to the arrow.

NOTICE

Make sure that the electrical connection on the headlight housing is positioned properly in order to prevent damage

to the electrical system caused by water entering the system.

The illustrations show the right-hand headlight. The left-hand headlight is a mirror image of the one

shown.

452

Changing the bulbs in the tail light cluster

Removing the tail light cluster

Fig. 1 On the left side of the vehicle at the rear: removing

lamp units.

The actions should only be carried out in the specified order:

1. Observe and follow the instructions in the checklist (→ Exterior lighting).

2. Open the boot lid or wing doors (→ Boot lid).

3. Remove the vehicle toolkit from the stowage compartment (→ Vehicle toolkit).

1

4. Loosen three bolts with a screwdriver→ Fig. 1

. If necessary, use a suitable interchangeable blade.

2

5. Use the tool→ Fig. 1

to lever the lamp unit out of the bracket from top to bottom.

Changing the bulb

Fig. 2 On the tail light cluster: Remove the connector.

453

Fig. 3 In the left side panel: Remove the bulb holder.

The actions should only be carried out in the specified order:

1

1. Pull off the connector in the direction of the arrow→ Fig. 2

1

.

2. Loosen three bolts with the screwdriver→ Fig. 3

. If necessary, use a suitable interchangeable blade.

3. Remove the bulb holder→ Fig. 3.

4. Replace defective bulbs with a new bulb of the same type.

Fitting the tail light cluster

The actions should only be carried out in the specified order:

1. Carefully insert the bulb holder→ Fig. 3 into the tail light cluster.

1

2. Secure the bulb holder on the tail light cluster using the three screws→ Fig. 3

.

3. Check that the bulb holder is positioned correctly and securely.

1

4. Fit the connector on the bulb holder→ Fig. 2

.

5. Insert the tail light cluster into the opening in the vehicle body and carefully push it into the holder→ Fig. 1.

1

6. Tighten the securing bolts fully → Fig. 1

.

7. Check that the tail light cluster is positioned correctly and securely.

8. Close the boot lid or wing doors (→ Boot lid).

Changing the side turn signal bulb

454

Fig. 1 On the side of the vehicle: removing the turn signal

repeater.

Fig. 2 Changing the bulbs in the turn signal repeater.

The actions should only be carried out in the specified order:

1. Observe and follow the instructions in the checklist (→ Exterior lighting).

2. Push the turn signal repeater in direction of travel and swing it out at the rear→ Fig. 1.

3. Lever the side turn signal out of the body.

4. Turn the bulb holder in the direction of the arrow and pull the bulb rearwards out of the housing→ Fig. 2.

5. Pull the bulb straight out of the bulb holder.

6. Replace the defective bulb with a new bulb of the same type.

7. Insert the bulb holder into the housing and turn it as far as it will go in the opposite direction to the arrow.

8. Fit the spring clip of the turn signal repeater at front into the body, push it against the spring force in direction

of travel, and engage it at the rear into the body.

455

Introduction

At the time of publication we are unable to provide an complete overview of the locations of the fuses for the

electrical consumers. This is because the vehicle is under constant development, because fuses are assigned

differently depending on the vehicle equipment level and because several electrical consumers may use a single fuse.

You can get more information about the fuse layout from a Volkswagen Commercial Vehicles dealership.

Several pieces of electrical equipment can share a single fuse. Conversely, a single consumer could have more than

one fuse.

Therefore fuses should only be replaced when the cause of the fault has been rectified. If a new fuse blows shortly

after insertion, have the electrical system checked by a qualified workshop as soon as possible.

WARNING

High voltages in the electrical system can cause electric shocks, serious burns and death.

● Never touch the electrical wiring of the ignition system.

● Avoid causing short circuits in the electrical system.

WARNING

Using unsuitable or repaired fuses and bridging an electrical circuit without fuses can cause a fire and serious

injuries.

● Never fit fuses that have a higher fuse protection limit. Fuses must always be replaced by a new fuse with the

same amp rating (same colour and markings) and size.

● Never repair a fuse.

● Never use a metal strip, paper clip or similar objects to replace a fuse.

NOTICE

● To avoid damage to the electrical system in the vehicle, switch the ignition, the lights and all electrical consumers

off and remove the vehicle key from the ignition before changing a fuse.

● You can damage another position in the electrical system by using a fuse with a higher amp rating.

● Fuse boxes must be protected from dirt and moisture when opened. Dirt and moisture in the fuse boxes can

damage the electrical system.

● Remove the covers for the fuse boxes carefully and install them again properly so as to avoid damage to the

vehicle.

This chapter does not refer to all the fuses located in the vehicle. These should be changed only by a qualified

workshop.

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Fuses in the dash panel

Fig. 1 Fuse box cover in the dash panel: left-hand drive

vehicles – on the left next to the steering wheel.

Fig. 2 Fuse box cover in the dash panel: right-hand drive

vehicles – on the front-passenger side (illustration).

Left-hand drive vehicles: Opening the fuse box in the dash panel

—Open the storage compartment and empty it if necessary→ Fig. 1.

—Push the retaining lug upwards in the direction of the arrow and at the same time open the stowage compartment

1

further and remove in the direction of the arrow until you can access the fuse carrier → Fig. 1

.

—To install: Press the stowage compartment into the mounts on the dash panel until it audibly clicks into place on

both sides and then close the compartment.

Right-hand drive vehicles: Opening the fuse box in the dash panel

—Open the glove box and empty if necessary→ Fig. 2.

1

—Push damper element upwards into the opening of the holder and pull out to the side→ Fig. 2

.

—Push catches upwards in the direction of the arrow at the same time open the stowage compartment further

2

→ Fig. 2

.

—To install: Move the stowage compartment into position. Insert the braking element into the opening of the holder

457

and push down until you hear it engage. Carefully push the stowage compartment forwards beyond the resistance

2

of the catches → Fig. 2

.

Fuse table for fuses in the dash panel

Fig. 1 In the dash panel: Fuse assignment.

The table shows the fuse locations of the electrical equipment relevant for the driver. The first column in the table

contains the location. The other columns contain the fuse designs, the amp rating and the consumer protected by the

fuse.

Depending on the market and specification of your vehicle, the fuse numbers and locations may differ to those given

in the table. If necessary, ask your Volkswagen Commercial Vehicles dealership for the exact fuse assignment.

Fuse location → Fig. 1:

F6

30 amps, ATO^®, interior lighting.

F7

30 amps, ATO^®, seat heating.

F8

25 amps, ATO^®, control unit for special vehicles(depending on the equipment).

458

F12

F13

F20

F30

F35

F36

F40

F42

F43

40 amps, MAXI+^®, right exterior lighting.

40 amps, MAXI+^®, central locking.

7.5 amps, MINI^®, telephone.

20 amps, ATO^®, Infotainment components.

40 amps, MAXI+^®, left exterior lighting.

40 amps, MAXI+^®, blower regulator.

7.5 amps, MINI^®, anti-theft alarm.

7.5 amps, MINI^®, selector mechanism for automatic gearbox.

10 amps, MINI^®, control unit for air conditioning system or heating and fresh air system, rear window heating

relay.

F44

F46

F52

7.5 amps, MINI^®, light switch(dipped beam), rain/light sensor, electronic parking brake.

7.5 amps, MINI^®, display, Infotainment control panel.

20 amps, ATO^®, cigarette lighter, sockets (observe installation position – the fuse is factory-fitted aspermanent

live).

F66

15 amps, ATO^®, rear window wiper.

459

F67

30 amps, MAXI+^®, rear window heating.

Fuse locations for vehicles with factory-fitted towing bracket→ Fig. 1:

F3

25 amps, ATO^®, trailer control unit, left.

F11

15 amps, ATO^®, trailer control unit.

F29

15 amps, ATO^®, trailer charging cable.

F31

25 amps, ATO^®, trailer control unit, right.

Electric windows and electrically adjustable seats may be protected bycircuit breakers which switch on again

automatically a few seconds after the overload, e.g. frozen windows, has been rectified.

Fuses in the engine compartment

Fig. 1 In the engine compartment: Fuse box with plastic

pliers.

Opening and closing the fuse box in the engine compartment

—Open the bonnet (→ In the engine compartment).

—Press the locking button in the direction of the arrow→ Fig. 1 (arrows) in order to unlock the cover of the fuse

1

box→ Fig. 1

.

—Lift off the cover.

—To install: Position the cover on the fuse box and press it downwards until the cover audibly clicks into place on

both sides.

460

2

There may be a pair of plastic grippers for removing fuses in the fuse box→ Fig. 1

.

Fuse table for fuses in the engine compartment

Fig. 1 In the engine compartment: Fuse locations.

The table shows the fuse locations of the electrical equipment relevant for the driver. The first column in the table

contains the location. The other columns contain the fuse designs, the amp rating and the consumer protected by the

fuse.

Depending on the market and specification of your vehicle, the fuse numbers and locations may differ to those given

in the table. If necessary, ask your Volkswagen Commercial Vehicles dealership for the exact fuse assignment.

Fuse location → Fig. 1:

F9

15 amps, ATO^®, horn.

F10

30 amps, ATO^®, front wipers.

F31

7.5 amps, ATO^®, brake light sensor.

Fuse locations for vehicles with factory-fitted auxiliary heater and ventilation→ Fig. 1:

461

F14

20 amps, ATO^®, auxiliary heater.

Replacing blown fuses

Fig. 1 Blown fuse: flat blade fuse, cartridge fuse.

Fig. 2 Removing or inserting a fuse with plastic pliers: :

flat blade fuse, : cartridge fuse.

Fuse types

—Standard flat blade fuse (ATO^®).

—Small flat blade fuse (MINI^®).

—Cartridge fuse.

Colour coding of fuses

Fuses (ATO - MINI - MAXI)

Colour

Amp rating

462

Black

1 amps

Purple

3 amps

Orange

5 amps

Brown

7.5 amps

Red

10 amps

Blue

15 amps

Yellow

20 amps

White or clear

25 amps

Green

30 amps

Light green

40 amps

Fuses (cartridge)

Blue

20 amps

Pink

30 amps

Green

40 amps

463

Red

50 amps

Yellow

60 amps

Preparations

—Switch off the ignition, the lights and all electrical consumers.

—Open the appropriate fuse box (→ Fuses).

Detecting a blown fuse

If the metal strip is melted this indicates that the fuse has blown→ Fig. 1.

Shine a torch onto the fuse. This will help you to spot the blown fuse more easily.

Changing a fuse

1

—Where applicable, take the plastic pliers out of the fuse box cover→ Fig. 2

.

1

—For small fuses, push on the catch

from above→ Fig. 2

.

1

—For bigger fuses, push the catch

—Pull out the blown fuse.

onto the fuse from the side→ Fig. 2

.

—If the fuse has blown, replace it with a new fuse of the same amp rating (same colour and same markings) and

same size →

.

—Replace the cover.

NOTICE

You can damage another position in the electrical system by using a fuse with a higher amp rating.

Introduction

For technical reasons, your vehicle may not be push-started→

.

If the engine fails to start because the 12-volt vehicle battery is flat, the discharged battery can be connected to the

12-volt battery of another vehicle to start the engine.

A suitable jump lead is needed for jump starting.

The cable cross-section for the jump leads:

2

—For vehicles with a petrol engine at least 25 mm (0.038 in²).

2

—For vehicles with a diesel engine at least 35 mm (0.054 in²).

WARNING

Using the jump leads incorrectly or completing the jump start procedure incorrectly can cause the battery to

explode, which can lead to severe injuries. Please note the following in order to reduce the risk of the battery

exploding:

● All work on the vehicle battery and the electrical system can cause serious chemical burns, fire or electric shocks.

464

Always read the warnings and safety information before carrying out any kind of work on the battery (→ 12-volt

vehicle battery).

● The vehicle battery providing assistance must have approximately the same voltage as the flat vehicle battery

(12-volts) and approximately the same capacity (see imprint on battery.)

● Never charge a vehicle battery once it has been frozen. Discharged vehicle batteries can even freeze at

temperatures of around 0°C (+32°F).

● The battery should be replaced if it is or has ever been frozen.

● A highly explosive mixture of gases is given off when the vehicle battery is jump started. Always keep fire, sparks,

naked flames and lit cigarettes away from the vehicle battery. Never use a mobile telephone when the jump leads

are being connected or disconnected.

● Only charge the battery in a well-ventilated space as the battery emits a highly explosive mixture of gases when

the vehicle is being jump started.

● Position the jump leads so that they never come into contact with any moving parts in the engine compartment.

● Never confuse the negative and positive terminals or connect the jump leads incorrectly.

● Observe the jump lead manufacturer's instructions.

NOTICE

Please note the following in order to avoid considerable damage to the vehicle electrical system:

● A short circuit can be caused if the jump leads are wrongly connected.

● Only use jump leads with fully insulated terminal clamps.

● The vehicles must not touch each other, as any contact could mean that electricity could flow as soon as the

positive terminals are connected.

NOTICE

Tow-starting the vehicle can cause damage.

Jump-start connection point (earth connection)

Fig. 1 In the engine compartment: Jump start connection

point (earth connection).

–

The jump start connection point(earth connection) is used for connecting theblack jump lead→ Fig. 1.

You can only jump start the vehicle using this jump start connection point(earth connection).

465

Jump starting the vehicle

Fig. 1 How to connect the jump leads.

1

2

3

Vehicle with discharged 12-volt vehicle battery that is being jump started.

Vehicle with 12-volt vehicle battery that is supplying power and jump-starting the other vehicle.

Suitable earth connection: Preferably the jump start connection point(earth connection), otherwise a solid

metal part which is securely bolted onto the cylinder block, or the cylinder block itself.

The discharged 12-volt vehicle battery must be properly connected to the vehicle's electrical system.

The vehicles must not touch. Otherwise electricity could flow as soon as the positive terminals are connected.

Ensure that the battery clamps have good metal-to-metal contact with the battery terminals.

If the engine does not start immediately, stop the jump starting process after 10 seconds and try again after about

one minute.

If the engine still does not start, seek expert assistance.

Attaching the jump leads

The jump leads should be connected only in the orderA – B – C – D → Fig. 1.

The black jump lead should never be connected to the negative terminal –( ) on the 12-volt vehicle battery.

Connecting the lead to the negative terminal can cause incorrect condition evaluation of the 12-volt vehicle battery

in the vehicle electronics.

—Switch off the ignition in both vehicles .

—Connect one end of thered jump leadA to the positive terminal+ of the battery on the vehicle with the discharged

12-volt vehicle battery. You will need to remove the cover from the positive terminal on the 12-volt vehicle

1

battery. → Fig. 1

→

.

—Connect the other end of thered jump leadB to the positive terminal+ of the vehicle battery providing assistance

2

→ Fig. 1

.

—Connect one end of theblack jump leadC preferably to a suitable jump start connection point(earth connection) or

otherwise to a solid metal part that is securely bolted onto the cylinder block, or to the cylinder block itself of the

3

vehicle providing assistance → Fig. 1

.

—On the vehicle with the flat 12-volt battery, connect the other end of theblack jump leadD preferably to the jump

lead connection point (earth connection), or otherwise to a solid metal part that is securely bolted onto the cylinder

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3

block, or to the cylinder block itself → Fig. 1

→

.

—Position the leads in such a way that they cannot come into contact with any moving parts in the engine

compartment.

Starting the engine

—Start the engine of the vehicle providing assistance and let it run at idle.

—Start the engine of the vehicle with the discharged 12-volt vehicle battery and wait two or three minutes until the

engine is running “smoothly”.

Removing the jump leads

—Before disconnecting the jump leads, switch off the dipped beam headlights if they are switched on.

—Turn on the air conditioning system or the heating and fresh air system blower and the rear window heating in the

vehicle with the discharged 12-volt vehicle battery. This helps to minimise voltage peaks which are generated

when the leads are disconnected.

—When the engines are running, the jump leads should be removed only in the orderD – C – B – A → Fig. 1.

—Fit the cover to the positive terminal on the 12-volt vehicle battery.

—Go to a qualified workshop and have the 12-volt vehicle battery checked.

WARNING

Jump starting the vehicle incorrectly can cause the 12-volt vehicle battery to explode, which can lead to serious

injuries. Please note the following in order to reduce the risk of the 12-volt vehicle battery exploding:

● All work on the 12-volt vehicle battery and the electrical system can cause serious chemical burns, fire or electric

shocks. Always read the warnings and safety information before carrying out any kind of work on the 12-volt

vehicle battery (→ 12-volt vehicle battery).

● Always wear suitable eye protection and gloves and never lean over the 12-volt vehicle battery.

● Attach the connector cables in the correct order – the positive cable first, followed by the negative cable.

● Fit the positive terminal cover back onto the 12-volt vehicle battery after jump starting the vehicle.

● Never connect the negative cable to parts of the fuel system or to the brake lines.

● The non-insulated parts of the battery clamps must not be allowed to touch. The jump lead attached to the

positive terminal on the 12-volt vehicle battery must not touch metal parts of the vehicle.

● Check the battery window on the 12-volt vehicle battery using a torch if necessary. If the display is light yellow or

colourless, do not jump start the vehicle. Seek expert assistance.

● Avoid electrostatic discharge in the vicinity of the 12-volt vehicle battery. The gas emitted from the 12-volt

vehicle battery could be ignited by sparks.

● Do not use jump leads to activate the electric drive if the 12-volt vehicle battery is damaged or if it is or has ever

been frozen.

NOTICE

Once the vehicle has been successfully jump-started, go to a qualified workshop and have the 12-volt vehicle

battery checked.

Introduction

Towing requires some experience, especially when using a tow rope. Both drivers should be familiar with the

technique required for towing. Inexperienced drivers should not attempt to tow.

Make sure that no excessive pulling forces occur and take care to avoid jerking movements. When towing offroad,

there is always a risk of overloading the anchorage points.

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Observe any legal requirements when towing.

Towing

Towing is where a vehicle that cannot be driven is pulled with the aid of another vehicle.

The vehicle can be towed with a tow-bar or a tow-rope. The gearbox is not lubricated sufficiently at higher speeds

and over long distances:

—The maximum permitted towing speed is 50 km/h(30 mph).

—The maximum permitted towing distance is 50 km.

Tow-rope, tow-bar

It is easier and safer to tow a vehicle with a tow bar. Only use a tow rope if you do not have a tow bar.

The tow rope should be slightly elastic to reduce the strain on both vehicles. It is advisable to use a tow rope made of

synthetic fibre or similarly elastic material.

Towing with a breakdown truck

If you need to raise your vehicle on one axle for towing, you must do so only on the following axles, depending on the

gearbox/drive combination:

Front-wheel drive

Manual gearbox

Front or rear axle

Automatic gearbox

Front axle

All-wheel drive (4Motion)

Manual gearbox

Front axle

Automatic gearbox

Front axle

WARNING

If a vehicle is being towed, the vehicle handling and braking effect will change significantly.

WARNING

Never tow a vehicle that has no power supply.

● Never remove the key from the ignition lock during towing. This could cause the mechanical steering column lock

(steering lock) or the electronic steering column lock to engage suddenly. You will no longer be able to steer the

vehicle. This can lead to a loss of control of the vehicle, accidents and serious injuries.

● If the power supply to the towed vehicle is disconnected, stop towing immediately and seek expert assistance.

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NOTICE

When pushing the vehicle by hand, do not press on the tail light clusters, the side spoilers on the rear window, the

rear spoiler or large panels. This could damage the vehicle and loosen the rear spoiler.

NOTICE

Remove and install the cover and the towing eye carefully so as to avoid damage to the vehicle, e.g. the paintwork.

Notes on towing

It is still possible to activate the turn signals in a vehicle that is being towed, even if the hazard warning lights are

switched on. To do this, operate the turn signal lever in the required direction while the ignition is switched on. The

hazard warning lights will not flash while the turn signal is being used. The hazard warning lights will start flashing

automatically as soon as the turn signal lever is moved back to the neutral position.

In which situations may the vehicle not be towed?

Do not have the vehicle towed in the following situations:

—The vehicle's gearbox is damaged or does not contain any lubricant.

—The distance to be towed is further than 50 km.

—If the steering function or the operating clearance of the wheels cannot be ensured after an accident.

If the vehicle cannot be towed on its own wheels due to one of the above conditions, seek expert assistance and have

the vehicle transported on a recovery vehicle if necessary.

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Towing

Preparations

—Attach the tow-rope or the tow-bar only to the towing eye provided (→ Front towing eye) (→ Rear towing eye).

—Make sure that the tow-rope is not twisted. Otherwise a towing eye may become unscrewed during towing.

—Switch on the ignition and hazard warning lights on both vehicles. However, observe any regulations to the

contrary.

—Observe the instructions for towing in the vehicle wallet of the other vehicle.

Pulling vehicle (front)

—The tow-rope must be taut before you drive off properly.

—Accelerate with particular care.

—Avoid sudden braking and driving manoeuvres.

Vehicles with a manual gearbox

—Engage the clutch particularly gently when driving off.

Pulled vehicle (rear)

—Make sure that the ignition is switched on so that the steering wheel is not locked and so that you can indicate,

sound the horn and operate the wipers if necessary.

—The brake servo works only when the ignition is switched on. The power steering works only when the ignition is

switched on and the vehicle is rolling. Otherwise you must press the brake pedal with significantly more force and

also use more manual power to steer the vehicle (→ Information on the brakes).

—Switch off the electronic parking brake.

—Make sure that the tow-rope is always taut.

—Put the gearbox in neutral or select positionN.

NOTICE

The vehicle can be towed only if the charge level of the 12-volt vehicle battery is sufficient.

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Fitting the rear towing eye

Fig. 1 In the rear right bumper: Remove the cover.

Fig. 2 In the rear right bumper: screwing in the towing eye.

In vehicles without a factory-fitted towing bracketthere is a mount for the screw-in towing eye behind a cover on

the right-hand side of the rear bumper → Fig. 1.

The towing eye must always be kept in the vehicle.

In vehicles with a factory-fitted towing bracketthere isno mount for a screw-in towing eye behind the cover. To tow,

fit and use the ball coupling neck as required (→ Trailer towing) →

.

Observe the notes on driving while towing (→ Tow-starting and towing).

Fitting the towing eye at the rear (only vehicles without factory-fitted towing bracket )

—Take the towing eye out of the vehicle toolkit (→ Vehicle toolkit).

—Push the side area of the cover in the direction of the arrow to release the cover→ Fig. 1.

—Remove the cover and leave it hanging from the vehicle.

—Turn the towing eye into the mountas shown by the arrowand tighten as far as possible→ Fig. 2 , → . Use a

suitable object to screw the towing eye fully and securely into the mounting.

—Once you have finished towing, remove the towing eye by unscrewing itin the opposite direction to the arrow.

—Insert the cap in the respective recess and press in until it engages.

—If necessary clean the towing eye and place them back in the vehicle toolkit in the luggage compartment.

NOTICE

The towing eye must always be screwed fully and securely into the mounting. The towing eye could otherwise be

ripped out of the mounting when the vehicle is being towed.

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NOTICE

Vehicles with a factory-fitted towing bracket must useonly tow-bars that are specially designed for attachment to a

ball coupling neck. Using an unsuitable tow-bar can damage the ball coupling neck and the vehicle. You should use a

tow rope instead.

Fitting the towing eye at front

Fig. 1 In the front right bumper: Remove the cover.

Fig. 2 In the front right bumper: screwing in the towing

eye.

The towing eye mounting is located under a cover on the right side of the front bumper.

The towing eye must always be kept in the vehicle.

Observe the notes on driving while towing (→ Tow-starting and towing).

Fitting the towing eye at front

—Remove the towing eye from the vehicle toolkit in the luggage compartment (→ Vehicle toolkit).

—Push the side area of the cover in the direction of the arrow to release the cover→ Fig. 1.

—Pull the cover forwards to remove it and leave it to hang from the vehicle.

—Turn the towing eye into the mountas shown by the arrowand tighten as far as possible→ Fig. 2 , → . Use a

suitable object to screw the towing eye fully and securely into the mounting.

—Once you have finished towing, remove the towing eye by unscrewing itin the opposite direction to the arrow.

—Insert the cap in the respective recess and press in until it engages.

—If necessary clean the towing eye and place them back in the vehicle toolkit in the luggage compartment.

NOTICE

The towing eye must always be screwed fully and securely into the mounting. Otherwise, the towing eye can be torn

out of the mounting when the vehicle is being tow-started or towed.

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Self-help for Your Volkswagen Caddy SUV Fifth Generation (2020-2025)

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