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Driver assist systems -> Adaptive Cruise Control (ACC) for Your Volkswagen Touran 4 Door Third Generation (2022-2025)

Introduction  
Adaptive Cruise Control(ACC) maintains your selected speed. When the vehicle approaches a vehicle driving ahead,  
the ACC adjusts the speed automatically and maintains your set distance to the vehicle driving ahead.  
Does this vehicle have ACC?  
If there is a button on the left-hand side of the multi-function steering wheel, the vehicle hasACC  
.
Speed range  
You can set a speed of between 20 km/h(15 mph) and 210 km/h (130 mph). The maximum speed that you can set  
may be lower, depending on the vehicle equipment and country.  
Driving with ACC  
You can override theACC  
system at any time. The regulation function is canceled when you apply the brakes. When you accelerate, the  
regulation function is paused while accelerating and then resumed with the speed set.  
If a trailer is hitched,ACC  
is less dynamic.  
Driver intervention request  
If automatic deceleration by theACC  
is not sufficient or the system limits are reached, the ACC will prompt you – with a message in the instrument  
cluster – to also apply the brakes. The red warning light will also turn on and a warning tone will sound. Take  
over steering and be ready to brake.  
WARNING  
ACC  
is not a replacement for the driver's attention and works only within the system limitations. ACC cannot detect all  
driving situations and may not react, or may react with a delay, or may react in a way that is not desired. If you are  
careless, there is a risk of accidents, serious injuries and death.  
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the  
vehicle.  
Observe the system limitations (→ Adaptive Cruise Control (ACC)).  
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic  
conditions.  
Take over steering immediately if a driver intervention prompt appears in the instrument cluster display or the  
deceleration by ACC  
is not sufficient.  
Apply the brakes if the vehicle continues to roll unintentionally, e.g. after a driver intervention prompt.  
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Special driving situations  
The functions described below depend on the vehicle equipment and are not available in all countries.  
Predictive ACC  
If the vehicle has a Dynamic Road Sign Display,ACC  
can adjust the speed to recognized speed limits and adjust the route history .  
Passing  
If you activate the left turn signal(for left-hand drive vehicles, the right turn signal)to overtake, the ACC  
will accelerate the vehicle and reduce the distance from the vehicle ahead. Your selected speed will not be exceeded  
during this.  
If the ACC  
does not detect a vehicle ahead after changing lanes, then the ACC will accelerate the vehicle up to the selected  
speed.  
Stop-and-go traffic  
ACC  
can brake vehicles with automatic transmissions to a stop and hold them stationary. ACC remains active, and the  
instrument cluster display shows ACC is readyfor a few seconds.  
Vehicles with comfort drive Travel Assist:You can extend this time by continuing to hold the steering wheel.  
As long asACC  
remains active, the vehicle will automatically move again once the vehicle driving ahead starts and if no obstacle has  
been detected.  
Extend drive-readiness or reactivate:  
1. Press the  
button.  
Or: Vehicles with comfort drive Travel Assist:Take hold of the steering wheel again.  
Driving off when drive-readiness has ended and the vehicle driving ahead has already started moving:  
1. Press the  
Or: briefly press the accelerator pedal.  
The ACC  
button.  
does not stay active in the following scenarios:  
The stationary phase lasts several minutes.  
The driver door is opened.  
The ignition is switched off.  
WARNING  
If ACC is readyappears in the instrument cluster display and the vehicle driving ahead starts to move, your vehicle  
will start driving automatically. The vehicle may not be able to detect obstacles in the vehicle's path when this  
happens. This may cause accidents and serious injuries.  
Check the vehicle's path every time before you start driving and brake the vehicle if necessary.  
Right-side passing restriction (left-hand drive vehicles: left-side passing restriction)  
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Fig. 1 In the instrument cluster display: slower vehicle  
detected in the left lane (general example).  
Vehicles with right lane passing prevention:If the ACC  
detects a slower vehicle in the left lane (for left-hand drive vehicles, in the right lane), the ACC will brake gently within  
the limits of the system and prevent you from overtaking illegally. The function is available from approx. 80 km/h  
(approx. 50 mph).  
Vehicles without right-side passing restriction:Stop the regulation function when driving on roads with multiple  
lanes if vehicles are driving slowly in the passing lane.  
ACC system limitations  
Limits of the sensor system  
ACC  
detects driving situations using the radar and ultrasonic sensors in the front of the vehicle and the camera behind the  
windshield. The radar sensor has a range of up to approx. 120 m (approx. 400 ft).  
WARNING  
If you use the ACC  
in situations outside system limitations, accidents and serious injuries may result and legal regulations may be  
violated.  
Be aware of the limits of the sensor system (→ Sensor system) and stop the regulation function in the specified  
situations.  
Unrecognizable objects  
ACC  
only detects vehicles that are moving in the same direction or are stationary. The following will not be detected:  
Pedestrians  
Animals  
Vehicles crossing the street or oncoming vehicles  
Other stationary obstacles  
Stationary vehicles  
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Fig. 1 Stationary vehicle.  
Up to a speed of approx. 60 km/h(approx. 37 mph), ACC  
only responds to stationary vehicles to a limited extent if a stationary vehicle is detected as such and there is enough  
space to brake the vehicle you are driving behind the stationary vehicle within the system limitations of the ACC. ACC  
does not perform emergency braking → fig. 1.  
The reaction to stationary vehicles depends on the vehicle equipment and is not available in all countries.  
Switching ACC on and off  
Fig. 1 Left side of the multi-function steering wheel.  
Switching on  
1. Press the  
ACC  
button.  
is not yet functioning.  
Starting the regulation function  
1. Press the  
ACC  
button while driving forward.  
saves the current speed and maintains the set distance. If the current speed is outside the specified speed  
range, the ACC adjusts the minimum speed when driving too slowly or the maximum speed when driving too  
quickly.  
Relevant braking assistance systems are also activated (→ Braking assistance systems).  
The following indicator lights may turn on depending on the driving situation:  
ACC  
is regulating – no vehicle ahead detected.  
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ACC  
is regulating – vehicle ahead detected.  
ACC  
is not regulating – no vehicle is detected driving ahead.  
ACC  
is not regulating – a vehicle is detected driving ahead.  
Canceling the regulation function  
1. Press the  
button briefly.  
Or: press the brake pedal while driving.  
If the respective indicator light for the driving situation lights up gray, the speed and distance are saved.  
If a relevant braking assistance system is deactivated, the control will be canceled automatically (→ Braking  
assistance systems).  
Resuming the regulation function  
1. Press the  
ACC  
button.  
assumes the last set speed and the last set distance. The instrument cluster display shows the set speed, and  
indicator lights turn on corresponding to the driving situation.  
Switching off  
1. Press and hold the button.  
The set speed is deleted.  
Switching to the speed limiter  
1. Press the  
button.  
2. Select the speed limiter in the instrument cluster display.  
ACC  
is switched off.  
Depending on the vehicle equipment, the button is located either on the multi-function steering wheel or  
the turn signal and high beam lever.  
Adjusting the ACC settings  
Setting the distance  
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Fig. 1 In the instrument cluster display: set distance during  
control (general example).  
You can set the distance at five levels from very short to very long:  
1. Press the button.  
2. Press the or button.  
Or: Press the button repeatedly until the preferred distance is set.  
1
The instrument cluster display shows the selected level→ fig. 1  
. Heed the country-specific regulations for  
minimum distance.  
The control always starts in the gear that the respective user had set at the end of the last journey.  
If ACC  
is not regulating, the set distance and the vehicle will not be highlighted on the instrument cluster display.  
Setting the speed  
You can adjust the stored speed within the specified speed range using the buttons on the multi-function steering  
wheel as follows:  
+ 1 km/h (1 mph):  
Press the  
button only while ACC  
is regulating the speed.  
- 1 km/h (1 mph):  
Press the  
button only while ACC  
is regulating the speed.  
+ 10 km/h (5 mph):  
Press the button. Pressing for the first time changes to the next-largest tens digit(km/h) or fives digit (mph).  
- 10 km/h (5 mph):  
Press the button. Pressing for the first time changes to the next-smallest tens digit(km/h) or fives digit  
(mph).  
To change the stored speed at a continuous rate, press and hold the or button.  
WARNING  
ACC  
cannot detect all driving situations correctly. If the vehicle is less than the minimum distance from the vehicle ahead  
and the difference in speed between the vehicle ahead and your own vehicle is so great that the speed deceleration  
from the ACC is not sufficient, there is a risk of a rear end collision. This may result in serious injury or even death.  
Always be ready to apply the brakes yourself.  
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To override the predictive cruise control and Adaptive Cruise Control(ACC), press the accelerator pedal. In this  
case, ACC  
will not brake automatically.  
Heed the country-specific regulations regarding minimum distance.  
Always set a longer distance when there is rain, snow, or poor visibility.  
Adjusting the regulation function system settings  
You can influence how dynamicallyACC  
takes control:  
Vehicles with Driving Mode Selection:  
Select the desired driving mode.  
Vehicles without Driving Mode Selection:  
Select the desired driving mode in the Assistance systems menu in the Infotainment system.  
Some settings can be saved in the driver personalization user profiles and change automatically when profiles  
are switched.  
Troubleshooting  
ACC is not available  
The yellow indicator light turns on. In addition, a message is shown in the instrument cluster display.  
The radar sensor is dirty. Clean the radar sensor (→ Vehicle care).  
The visibility of the radar sensor is limited due to weather conditions, such as snow, or from soap residue or  
coatings. Clean the radar sensor (→ Vehicle care).  
Radar sensor visibility is limited by attachments, decorative frames on license plate holders, or stickers. Clear the  
area around the radar sensor (→ Accessories and replacement parts).  
The radar sensor is misaligned or damaged, for example as a result of damage to the front of the vehicle. Check if  
there is noticeable damage (→ Accessories and replacement parts).  
Malfunction or fault. Stop the engine and restart.  
Painting work was carried out on or structural modifications were made to the front of the vehicle (→ Repairs and  
technical modifications).  
The original Volkswagen emblem is not used. Volkswagen recommends the use of Volkswagen original parts or  
Volkswagen original accessories, which you can acquire from an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
ACC is not functioning as expected  
The radar sensor is dirty. Clean the radar sensor (→ Vehicle care).  
The ultrasonic sensors are dirty, obscured or damaged. Clean the ultrasonic sensors (→ Vehicle care).  
Clear the area around the ultrasonic sensors and check if there is noticeable damage (→ Accessories and  
replacement parts).  
The system limitations are not adhered to (→ Adaptive Cruise Control (ACC)).  
The brakes are overheating, and the regulation function has been automatically canceled. Let the brakes cool  
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