Get Driver assist systems -> Front Assist Guide for Volkswagen Touran 4 Door Third Generation (2022-2025)

Introduction

Front Assist can recognize impending forward collisions and warn the driver. In addition, the system can provide

support when braking and initiate an automatic braking maneuver.

The Front Assist system can help to avoid accidents but cannot replace the driver's attention.

Front Assist works solely within the system limitations. Warning times vary depending on the Traffic Situation and

the driving behavior.

Range of functions

Front Assist includes the following additional functions, depending on the vehicle equipment and the country:

—Pedestrian Monitoring.

—Cyclist Monitoring.

The functions named are automatically active if Front Assist is switched on.

Recognizable objects

Autonomous Emergency Braking (Front Assist) can recognize the following objects, depending on the vehicle

equipment and the country:

—Vehicles.

—Bikes.

— Pedestrians.

Driving with Front Assist

You can cancel automatic braking interventions by moving the steering wheel or pressing the accelerator pedal.

Automatic braking

Front Assist can brake the vehicle to a stop. The vehicle will not be held at a stop after that. Press the brake pedal.

The brake pedal feels more firm during an automatic braking maneuver.

WARNING

Front Assist is not a replacement for the driver's attention and works only within the system limitations. Front Assist

cannot detect all driving situations and may not react, may react with a delay, or may react in a way that is not

desired. If you are careless, there is a risk of accidents, serious injuries and death.

● Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the

vehicle.

● Observe the system limitations (→ Autonomous Emergency Braking (Front Assist)).

● Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic

conditions.

● Consider interrupting automatic Autonomous Emergency Braking(Front Assist) interventions if necessary.

● When Front Assist warns you, brake the vehicle immediately or maneuver around the obstacle, depending on the

driving situation.

● If you are unsure which functions are included with your vehicle depending on the vehicle equipment and country,

consult suitably qualified professionals before starting your journey. Volkswagen recommends contacting an

authorized Volkswagen dealer or authorized Volkswagen Service Facility.

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Warning levels and braking support

Speed ranges

Front Assist assists in these maximum speed ranges:

—Response to vehicles: Approx. 5 km/h (approx. 3 mph) to approx. 250 km/h (approx. 155 mph).

—Response to bikes: Approx. 5 km/h (approx. 3 mph) to approx. 250 km/h (approx. 155 mph).

—Response to pedestrians: Approx. 5 km/h(approx. 3 mph) to approx. 85 km/h (approx. 53 mph).

The support system can involve an advance warning, an immediate warning, automatic braking or braking support. A

distance warning may also be displayed.

Influencing factors

Whether and in which speed range Autonomous Emergency Braking(Front Assist) reacts to the named objects is

dependent on the following factors:

—Type of object.

—Movement direction of the object.

—Speed of the object.

—Speed of the vehicle.

The work area can therefore be limited if the vehicle approaches an object very quickly and thus has little time to

react.

Furthermore, not all warning levels are passed through in all situations. Depending on the speed, there may not be,

for example, an advance warning or immediate warning, but rather an automatic braking maneuver that occurs

straight away, so as to best protect the detected object.

Distance warning

Front Assist detects if there is a safety hazard from following the vehicle ahead too closely.

The indicator light turns on. Increase the distance.

Advance warning

Front Assist detects a possible collision and prepares the vehicle for possible emergency braking.

A warning tone sounds and the warning light turns on. Apply the brakes or maneuver to avoid the collision.

Immediate warning

If you do not respond to the advance warning, the brakes may be applied briefly to indicate the increasing risk of a

collision. Apply the brakes or maneuver to avoid the collision.

Automatic braking

Autonomous Emergency Braking (Front Assist) can brake the vehicle automatically in several stages of increasing

braking force. Reducing the vehicle speed may help to reduce the damage resulting from a collision.

Braking support

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If the system detects that you are not braking enough before an impending collision, Front Assist can increase the

braking force and thus help to reduce the risk of a collision. The braking support is only active as long as you are

firmly pressing the brake pedal.

Front Assist system limitations

Limits of the sensor system

Front Assist detects driving situations using a radar sensor in the front of the vehicle. The radar sensor has a range of

up to approx. 120 m (approx. 400 ft).

Observe the limits of the radar sensor (→ Sensor system). Always be attentive and intervene yourself if

necessary!

After starting the vehicle

Autonomous Emergency Braking is not available or availability is limited directly after starting the vehicle or

after restarting the system. During this time, the white indicator light in the instrument cluster display comes

on.

Unrecognizable objects

Autonomous Emergency Braking (Front Assist) may not react or may react with a delay to the following objects:

—If there are oncoming vehicles or vehicles crossing the street

—Stationary or oncoming pedestrians; generally no reaction to people without Pedestrian Monitoring.

—Stationary or oncoming cyclists; also no reaction to cyclists crossing the road without Cyclist Monitoring.

—Pedestrians and cyclists who are not detected as such, for example because they are fully or partially hidden.

Functional limitations

In addition to the situations specified in the sensor system limitations, Front Assist may not react, may react with a

delay, or may react in a way that is not desired in the following situations, among others:

—When driving in reverse

—If ASR

is manually switched off.

—If ESC

is regulating.

—If multiple brake lights on the vehicle are malfunctioning.

—If there is a malfunction in at least one brake light on an electrically connected trailer.

—If the vehicle is accelerating very quickly or the accelerator pedal is pressed all the way down.

—In unclear traffic situations, for example if vehicles driving ahead are braking quickly or are turning

—If Front Assist is malfunctioning

Switching off Front Assist

Depending on the system, Front Assist may not be suitable in the following situations and must be switched off if

they occur →

:

—If the vehicle is not being driven on public roads, for example during off-road driving or on a racetrack.

—If the vehicle is being towed or transported

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—If add-ons such as auxiliary headlights cover the radar sensor.

—If the radar sensor is malfunctioning

—Following a violent impact affecting components within the range of the radar sensor, e.g. following a rear-end

collision.

—If there are multiple unwanted activations

WARNING

Using Front Assist in these situations may result in accidents and serious or fatal injuries.

● Switch off Front Assist in the specified situations.

Using Front Assist

When you switch on the ignition, Front Assist with all of its equipment- and country-dependent functions is

automatically switched on.

However, Front Assist is not available or its availability is restricted while the white indicator light is turned on.

Volkswagen recommends always leaving Front Assist and distance warning switched on. For exceptions to this, see

(→ Autonomous Emergency Braking (Front Assist)).

Switching on and off

If the vehicle is stationary, you can manually switch Autonomous Emergency Braking(Front Assist) on and off.

In the instrument cluster display:

1. Press the

button.

2. Switch Autonomous Emergency Braking on or off.

Depending on the vehicle equipment, the button is located either on the multi-function steering wheel or

the turn signal and high beam lever.

In the Infotainment system:

1. Open the Assistance systems menu.

2. Switch Autonomous Emergency Braking on or off in the corresponding submenu.

If you switch off Front Assist, the advance warning and distance warning will also be switched off. The yellow

indicator light turns on in the instrument cluster display.

Settings

If Front Assist is switched on, you can switch the distance warning on and off in the assistance systems menu of the

Infotainment system, depending on the vehicle equipment and country. It will always initially be set according to

your previous journey.

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Troubleshooting

Autonomous Emergency Braking starts

The white indicator light comes on.

—Autonomous Emergency Braking (Front Assist) is temporarily not available or has limited availability. After driving

straight for a short distance, Autonomous Emergency Braking is available again and the indicator light goes out. If

the vehicle does not drive, the indicator light stays on.

Autonomous Emergency Braking (Front Assist) not available or has limited availability

The yellow indicator light turns on. In addition, a message is shown in the instrument cluster display.

—The radar sensor is dirty. Clean the radar sensor (→ Vehicle care).

—The visibility of the radar sensor is limited due to weather conditions, such as snow, or from soap residue or

coatings. Clean the radar sensor (→ Vehicle care).

—Radar sensor visibility is limited by attachments, decorative frames on license plate holders, or stickers. Clear the

area around the radar sensor (→ Accessories and replacement parts).

—The radar sensor is misaligned or damaged, for example as a result of damage to the front of the vehicle. Check if

there is noticeable damage (→ Accessories and replacement parts).

—Painting work was carried out on or structural modifications were made to the front of the vehicle (→ Repairs and

technical modifications).

—The original Volkswagen emblem is not used. Volkswagen recommends the use of Volkswagen original parts or

Volkswagen original accessories, which you can acquire from an authorized Volkswagen dealer or authorized

Volkswagen Service Facility.

—The system limitations are not adhered to (→ Autonomous Emergency Braking (Front Assist)).

—If the problem persists, turn off Autonomous Emergency Braking and contact suitably qualified professionals.

Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Front Assist is not functioning as expected or has been triggered multiple times

unnecessarily

—The sensor system does not work properly. Check remedial measures for non-availability or limited availability→

Autonomous Emergency Braking (Front Assist) not available or has limited availability.

—The system limitations are not adhered to (→ Autonomous Emergency Braking (Front Assist)).

—If the problem persists, turn off Autonomous Emergency Braking and contact suitably qualified professionals.

Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

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Driver assist systems -> Front Assist for Your Volkswagen Touran 4 Door Third Generation (2022-2025)

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