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Driver assist systems -> Braking assistance systems for Your Volkswagen Touran 4 Door Third Generation (2022-2025)

With the DSG®  
®
automated transmission, it may no longer be possible to drive in reverse gear in some cases.  
In all cases, have theDSG®  
®
automated transmission checked immediately by suitably qualified professionals. Volkswagen recommends  
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Vehicle is not moving even when a drive gear is engaged  
If the vehicle does not move in the desired direction, the system may not have engaged the drive position correctly.  
1. Press the brake pedal and select the drive position again.  
2. If the vehicle still does not move in the desired direction, there is a system malfunction. See an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility for assistance to have the system checked.  
NOTICE  
If the vehicle rolls with the engine off and the selector lever in position for a long period of time or at high speed,  
the DSG®  
®
automated transmission will be damaged.  
Do not allow the vehicle to roll for a long period of time or at high speed with the engine off and in thegear, e.g.  
in the case of towing.  
NOTICE  
If the transmission gets too hot or overheats, this may lead to increased wear or damage to the component.  
Drive faster than approx. 20 km/h(approx. 12 mph) or immediately stop the vehicle safely the first time the  
vehicle indicates that the transmission is overheating.  
Stop the vehicle safely as soon as possible and switch off the engine if the message and audible warning are  
repeating approximately every 10 seconds.  
Let the transmission cool down.  
Only start driving again when the audible warning is no longer sounding.  
Avoid starting the vehicle and driving slowly, like at walking speed, while the transmission is overheated.  
Information about braking assistance systems  
Braking assistance systems can stabilize the vehicle in critical driving or braking situations and increase driving safety.  
The driver is always responsible for safe driving →  
.
If a braking assistance system is regulating, continue braking with the necessary force.  
If necessary, steer the vehicle.  
WARNING  
Braking assistance systems cannot replace the driver's attention and can only operate within the limitations of the  
system. Fast driving on icy, slippery, or wet roads, as well as following the vehicle ahead too closely, may impair the  
vehicle stability and cause you to lose control of the vehicle. If you are careless, there is a risk of accidents, serious  
injuries and death.  
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the  
vehicle.  
Always adapt your speed and driving style to the visibility, weather, road and traffic conditions. Do not take any  
risks.  
Always keep the footwell beneath the pedals clear so that the brake pedal is unobstructed and can move freely.  
Always use suitable tires, as driving stability depends on the tires' ability to grip the road.  
ESC  
, ABS and ASR only function correctly when all four wheels have the intended tires→  
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If the ABS  
malfunctions, the ESC, ASR and EDL also fail.  
When the ignition is switched on, the condition of the braking functions is automatically checked. The indicator lights  
will come on briefly and then turn off. If an indicator light remains on permanently, there is a malfunction. Contact an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility immediately. Volkswagen recommends  
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
WARNING  
The effectiveness of the ESC  
may be reduced considerably if other components and systems that affect driving dynamics have not been  
maintained correctly or are malfunctioning. This applies especially to changes to the suspension and unapproved  
rim/tire combinations. Accidents and serious or fatal injuries could result.  
Ensure that conversion and modifications to the vehicle are only performed by an authorized Volkswagen dealer  
or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer  
or authorized Volkswagen Service Facility.  
Always use suitable tires, as driving stability depends on the tires' ability to grip the road.  
Electronic Stability Control (ESC)  
ESC  
is regulating the vehicle to reduce the risk of skidding and improve driving stability . The indicator light  
flashes yellow.  
Anti-Slip Regulation (ASR)  
ASR  
is regulating the vehicle to reduce the risk of the wheels spinning. The indicator light flashes yellow.  
ASR  
reduces drive power at wheels that are spinning and adapts the drive power to the road conditions. ASR makes it  
easier to start, accelerate, and drive up hills →  
.
Anti-Lock Brake System (ABS)  
ABS  
prevents the wheels from locking during braking so that the vehicle can be steered →  
.
Brake Assist System (BAS)  
BAS  
can help to reduce the vehicle braking distance. When the driver presses the brake pedal quickly in emergency  
situations, BAS increases braking force →  
.
Electronic Differential Lock (EDL and XDL)  
EDL  
automatically applies the brakes to a wheel that starts spinning and transfers the drive power to the other driving  
wheels.  
XDS  
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is an extension of the electronic differential lock, and improves traction with braking support to help keep the vehicle  
in its lane.  
Multi Collision Brake  
If the airbag control module has detected a collision in an accident situation, the Automatic Post-Collision Braking  
System automatically brakes the vehicle.  
Requirements for automatic braking:  
You are not pressing the accelerator pedal.  
Brake booster  
The braking support only functions when the engine is running and it enhances the pressure applied to the brake  
pedal by the driver.  
If the brake booster is not in operation or the vehicle is being towed, you will need to press the brake pedal harder  
because the lack of braking assistance will increase the braking distance →  
WARNING  
(→ Braking assistance systems).  
Driving without the brake booster or when the brake booster's system function is limited can increase the braking  
distance significantly. This may lead to accidents resulting in serious or fatal injuries.  
Never stop the engine or switch the ignition off while the vehicle is moving.  
Press the brake pedal harder if the brake booster does not work or the vehicle is being towed.  
Always keep the footwell beneath the pedals clear so that the brake pedal is unobstructed and can move freely.  
Switching the braking support system on and off  
Driving situations  
In order to avoid risks, the braking assistance systems should not be switched off under normal conditions→  
.
WARNING  
When ESC  
is switched off, the risk of the vehicle swerving is significantly higher. The vehicle can be difficult for inexperienced  
drivers to handle at high speeds. Accidents and serious or fatal injuries could result.  
Do not take any risks.  
Switching on and off  
1. Open the vehicle settings of the Infotainment system (→ Vehicle settings menu).  
2. Open the settings for parking systems.  
3. Select the function.  
If the setting is no longer being used, you should completely switch off the braking assistance system again→  
.
ASR Off  
It can be helpful to switch offASR  
when the vehicle is driven on loose ground or when “rocking” the vehicle out of place because it is stuck →  
.
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ASR  
manually switched off. The yellow indicator light turns on.  
1. Depending on the vehicle equipment, confirm the selection in the instrument cluster.  
Troubleshooting  
Brake Booster Malfunction  
The yellow indicator light turns on.  
A message is displayed for a few seconds.  
1. Press the brake pedal harder, as the reduced braking assistance will increase the braking distance.  
2. Contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer  
or authorized Volkswagen Service Facility.  
ABS failure or malfunction  
The yellow indicator light turns on.  
1. Contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer  
or authorized Volkswagen Service Facility.  
The vehicle can be braked withoutABS  
.
ESC malfunction  
The yellow indicator light turns on.ESC  
has been switched off.  
There is a fault or malfunction.  
1. Switch the ignition off and on.  
2. Drive a short distance at a speed of approximately 15 km/h(approximately 9 mph) to 20 km/h (approximately  
12 mph).  
3. If the indicator light stays on, contact a suitably qualified professional. Volkswagen recommends contacting  
an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Noises in the braking assistance systems  
When the braking assistance systems are actively regulating, the brake pedal may move or noises may occur.  
1. Continue braking with the necessary force and steer the vehicle as required.  
WARNING  
If the brake warning light comes on together with the indicator light, the regulating function of theABS  
could be malfunctioning. This can cause the rear wheels to lock when braking. This could cause you to lose control  
of the vehicle and lead to accidents with serious or fatal injuries.  
Drive at low speed to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility to  
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