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Driver assist systems -> Side Assist for Your Volkswagen Touran 4 Door Third Generation (2022-2025)

Introduction  
The Lane Change System (Side Assist) helps the driver to discern the traffic situation behind the vehicle.  
Radar sensors behind the rear bumper cover monitor the area behind the vehicle. The system measures the distance  
and difference in speed to other vehicles and informs the driver through visual signals in the housing of the outside  
mirrors.  
Only use Side Assist on secure roads.  
Speed range  
If Side Assist is switched on, this function is available from approx. 15 km/h(approx. 9 mph). Side Assist is  
deactivated at speeds below approx. 10 km/h (approx. 6 mph).  
WARNING  
Side Assist is not a replacement for the driver's attention and works only within the system limitations. Side Assist  
cannot detect all driving situations and all objects in the surrounding environment, and may not provide warnings,  
may provide warnings with a delay, or may provide warnings in a way that is not desired. If you are careless, there is  
a risk of accidents, serious injuries and death.  
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the  
vehicle and changing lanes.  
Observe the system limitations (→ Lane Change System (Side Assist)).  
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic  
conditions.  
Always keep your hands on the steering wheel so that you are prepared to steer at any time.  
Pay attention to the displays in the outside mirror housings and in the instrument cluster display, and act  
accordingly.  
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Side Assist system limitations  
Limits of the sensor system  
Side Assist detects driving situations via the radar sensors in the rear area.  
Note the limits of the radar sensors (→ Sensor system) and always pay  
attention!  
Functional limitations  
In addition to the situations specified in the sensor system limitations, Side Assist may not correctly interpret the  
traffic situation in the following situations, among others:  
When driving in the center of two lanes.  
When lanes have different widths.  
When certain types of equipment are on the side of the road, such as high or offset guard rails.  
The Lane Change System (Side Assist) does not detect any stationary vehicles either.  
Restricted visibility  
Sunlight may reduce the visibility of the visual display in the outside mirror.  
Calibration  
After the delivery of the vehicle, the radar sensors are calibrated within the first kilometers driven. This happens only  
once, and then again if the sensor technology has been repaired. The range of the sensors may be limited during the  
calibration phase.  
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Driving with Side Assist  
Switching on and off  
You can view the current condition of Side Assist on the instrument cluster display and in the Infotainment system.  
You can also switch Side Assist on and off there.  
In the instrument cluster display:  
1. Press the  
button.  
2. Switch Side Assist on or off.  
Depending on the vehicle equipment, the button is located either on the multi-function steering wheel or  
the turn signal and high beam lever.  
In the Infotainment system:  
1. Open the Assistance systems menu.  
2. Switch Side Assist on or off in the corresponding submenu.  
When it is switched on, the yellow indicator light in the housing of the outside mirror comes on once briefly.  
If there is a system malfunction, Side Assist may switch off  
automatically.  
Deactivation due to trailer mode  
If you use the trailer hitch installed at the factory and have made the required electrical connection, Side Assist will  
switch off automatically. Once a trailer is connected to the vehicle electrical system and the driver starts to drive, a  
message will appear in the instrument cluster display stating that Side Assist is deactivated. Once you have  
disconnected the electrical connection, Side Assist will be automatically switched on again.  
For trailer hitches that were not installed at the factory, you must switch Side Assist off and on again manually.  
Displays in the outside mirror  
Fig. 1 In the housing of the outside mirrors: Side Assist  
indicators.  
Blinking: a vehicle in the blind spot has been detected and the turn signal is also activated towards the detected  
vehicle.  
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Lights up: the vehicle you are driving is being overtaken or you are overtaking another vehicle with a difference in  
speed of up to approx. 15 km/h (approx. 9 mph).  
There is no indicator if the passing speed is clearly faster.  
The faster another vehicle approaches, the sooner the display in the outside mirror housing will turn on.  
Lane change system “Side Assist Plus”  
In vehicle with a Lane Keeping System(Lane Assist), a corrective steering intervention warns you when a possible  
critical situation is detected when changing lanes (information level, warning level), if Lane Assist is switched on. The  
steering intervention also occurs if you activate the turn signal for the respective side. If you oversteer the steering  
intervention, an additional warning is provided by a steering wheel vibration. Steering wheel vibration must also be  
activated in the Assistance systems menu in the Infotainment system.  
Brightness  
The brightness of the visual display adapts it self automatically to the ambient brightness.  
You can set the default brightness of the display in the Assistance systems menu of the Infotainment system. Side  
Assist is not active while adjusting the settings.  
Some settings can be saved in the driver personalization user profiles and change automatically when profiles  
are switched.  
Troubleshooting  
Side Assist malfunction  
Malfunction or fault. The yellow indicator light in the instrument cluster display lights up. In addition, the yellow  
central warning light comes on.  
1. Stop the engine and restart.  
2. If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service  
Facility.  
Malfunctioning sensor view, malfunction message, system switches off automatically  
Clean the radar sensors and remove stickers or attachments from the radar sensors or the bumper (→ Vehicle care  
exterior), (→ Accessories and replacement parts).  
Check if there is any noticeable damage (→ Accessories and replacement parts).  
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
The system only becomes available again once you have switched the ignition off and back on and switched  
on Side Assist.  
The system is functioning differently than expected  
The radar sensors could be dirty. Clean the radar sensors (→ Vehicle care exterior).  
The radar sensors could be covered by water.  
The view of the radar sensors is limited due to weather conditions, such as snow, or due to dirt, soap residue or  
coatings. Clean the radar sensors (→ Vehicle care exterior).  
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