Get Driver assist systems -> Emergency Assist Guide for Volkswagen Touran 4 Door Third Generation (2022-2025)

Take over the steering

The white indicator light will come on and a message will be shown on the instrument cluster display.

You have let go of the steering wheel for a few seconds.

1. Take hold of the steering wheel and take over steering the vehicle.

Take over the steering immediately

The red warning light will come on and a message will be shown in the instrument cluster display. An audible warning

will sound or the steering wheel will vibrate, depending on the driving situation.

You have let go of the steering wheel for a long period of time or the system limits have been reached.

1. Immediately take hold of the steering wheel and take over steering the vehicle.

Comfort drive Travel Assist switches off automatically

—Vehicles without Emergency Assist:

You have let go of the steering wheel for a long period of time.

—Malfunction or fault. Stop the engine and restart.

—If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

The regulation function is canceled unexpectedly

— You have operated the turn signal.

Introduction

Emergency Assist can recognize driver inactivity and can automatically keep the vehicle in its lane and, if necessary,

slow it down to a stop. The system can hereby actively help to avoid an accident or reduce the consequences of an

accident.

Emergency Assist system limitations

Emergency Assist detects driving situations using the same sensor technology as the Adaptive Cruise ControlA(CC

) and Lane Keeping System (Lane Assist).

WARNING

Emergency Assist is not a replacement for the driver's attention and works only within the system limitations.

Emergency Assist cannot detect all driving situations and may not react, may react with a delay, or may react in a

way that is not desired. Emergency Assist also cannot always avoid accidents and serious injury by itself. If you are

careless, there is a risk of accidents, serious injuries and death.

● Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the

vehicle.

● Observe the system limitations of ACC (→ Adaptive Cruise Control (ACC)) and Lane Assist (→ Lane Keeping System

(Lane Assist)).

● Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic

conditions.

● If the vehicle behaves unexpectedly, stop the intervention by Emergency Assist.

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Driving with Emergency Assist

Requirements

After the ignition has been switched on, Emergency Assist is always switched on and ready to intervene under the

following conditions:

—The Lane Assist system and Adaptive Cruise Control (ACC

) are switched on and active.

Or: the semi-automated driving assistance(Travel Assist) is switched on and active.

—A gear is engaged for driving forward.

—The system must detect lane markers on the left and right side of the vehicle.

If there is a system malfunction, Emergency Assist will not be

available.

Driver intervention request

Using warning chimes and brief braking maneuver, Emergency Assist prompts an inactive driver to take over control

of driving. In addition, a message is shown in the instrument cluster display and the volume of the Infotainment

system is decreased.

Depending on the vehicle equipment, the proactive passenger protection system is activated at the same time.

System intervention

If you do not respond, the system can brake the vehicle and keep it in its lane if it detects lane markings.

Depending on the driving situation, one of the following warning lights comes on in the instrument cluster display:

System is taking control, adaptive lane guidance active.

System is taking control, adaptive lane guidance inactive.

You can stop the regulation function at any time by accelerating, braking or steering as appropriate for the traffic

situation.

Whenever Emergency Assist is actively controlling the vehicle, the emergency flashers will switch on after a short

delay to warn other road users.

If the remaining stopping distance is sufficient, the vehicle slows down, if necessary, to a stop. As soon as the vehicle

is stationary, the electronic parking brake is switched on.

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Troubleshooting

Semi-automated vehicle assistance in a medical emergency (Emergency Assist) not

available

Malfunction or fault. The yellow indicator light turns on. In addition, a message is shown in the instrument cluster

display.

1. Stop the engine and restart.

2. If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service

Facility.

The system is triggered unwantedly or is functioning differently than expected

Malfunction or fault.

—Switch off the Lane Keeping System(Lane Assist).

—Do not use Adaptive Cruise Control (ACC

—Do not use semi-automated driving assistance(Travel Assist).

—Contact suitably qualified professionals to have the system checked. Volkswagen recommends contacting an

authorized Volkswagen dealer or authorized Volkswagen Service Facility.

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Driver assist systems -> Emergency Assist for Your Volkswagen Touran 4 Door Third Generation (2022-2025)

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