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Infotainment system -> Introduction for Your Volkswagen Touran 4 Door Third Generation (2022-2025)

Introduction  
The functions and settings of the Infotainment system depend on the vehicle equipment and are not available in all  
countries.  
Prior to the first use  
Before using the Infotainment system for the first time, read the following points to be able to fully use the available  
functions and settings:  
Observe the safety instructions (→ First steps in the Infotainment system).  
Reset the Infotainment system to factory settings (→ First steps in the Infotainment system).  
Refer to the chapter on vehicle interior maintenance for instructions on cleaning the Infotainment system screen  
(→ Vehicle care interior).  
Find your favorite radio stations, also referred to in the following as "stations", and save them to storage locations  
to quickly access them .  
Only use suitable audio sources and data carriers .  
Use current map data for the navigation system.  
Pair a cell phone in order to use the phone interface to make calls .  
Register for the mobile online services to use the relevant services .  
Other applicable documents  
In addition to this manual, please refer to the following documentation when using this Infotainment system and its  
components:  
Supplements to your Owner's Manual.  
Operating instructions for the cell phone or audio sources.  
Operating instructions for external data carriers and players.  
Instructions for retrofitted or additional Infotainment accessories.  
Digital instructions in the Infotainment system, depending on the vehicle equipment and not available in all  
countries.  
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Safety instructions  
Some functions may contain links to websites that are administered by third parties. Volkswagen does not assume  
ownership of third-party sites reached through links and is not responsible for their content.  
Some functions may contain third-party information that originates from third-party providers. Volkswagen is not  
responsible for the accuracy, currentness, and completeness of this non-proprietary information, and for ensuring  
that the rights of third parties are not violated.  
The radio stations and owners of the data carriers and audio sources are responsible for the transmitted content.  
Parking garages, garages, underpasses, tunnels, high buildings, mountains and valleys and any other electrical  
devices being used, e.g. battery chargers, may interfere with the reception of cell phone, GPS  
and radio signals.  
Foil stickers or stickers with a metal layer placed on the antenna and on the windows can impair radio reception.  
Read and follow the applicable manufacturer's operating instructions when using cell phones, data carriers, external  
devices, and external audio and media sources.  
WARNING  
The Infotainment system's central processor is networked with the control modules installed in the vehicle. If the  
central processor is incorrectly repaired, removed or reinstalled, there is an increased risk of accident and injury due  
to the control module functioning incorrectly or not functioning at all.  
Never replace the central processor with a used central processor from a scrap vehicle or from recycling.  
Always have the central processor repaired, removed and reinstalled by suitably qualified professionals.  
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
WARNING  
Reading information on the screen, operating the Infotainment system and connecting, inserting or removing a data  
carrier or audio source while driving can distract from traffic. Displays and information on the screen may be  
difficult to read if the lighting conditions are unfavorable or if the screen is damaged or dirty. This may distract the  
driver from the traffic situation. Driver distraction can cause accidents and injuries.  
Always drive attentively and responsibly.  
WARNING  
Setting the volume too high prevents you from hearing audible signals. Failure to hear audible signals from outside  
the vehicle can lead to accidents.  
Adjust the volume settings in the Infotainment system so that audible signals from outside the vehicle(such as  
sirens on emergency service vehicles) can still be heard.  
WARNING  
Setting the volume too high can cause hearing damage even if you are exposed to a loud volume for only a short  
time.  
Select a volume that is at a comfortable level for all vehicle occupants.  
Avoid excessive volume levels.  
WARNING  
Sudden volume fluctuations can distract the driver, e.g. when an audio or media source is connected or changed.  
This could cause accidents and injuries.  
Reduce the volume level before changing or connecting an audio or media source, for example.  
WARNING  
The following conditions may restrict, interrupt or prevent emergency calls, phone calls and data transfers:  
The emergency call location is in an area with no cell phone and satellite reception, or insufficient reception.  
You are in a location where there is sufficient mobile phone and satellite reception, but the telecommunications  
provider's mobile communications network is unavailable.  
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The vehicle components required for emergency calls, phone calls and data transfers are damaged, do not work  
or do not have sufficient power.  
The cell phone battery is empty or has an insufficient charge level.  
WARNING  
Radio stations can broadcast messages about disasters and dangers. If messages about disasters or dangers are not  
received or issued, accidents and injuries may occur. It may not be possible to receive or send messages under the  
following conditions:  
The current location is in an area with no cell phone or insufficient radio signal reception.  
In areas with sufficient radio signal reception, where the radio station's frequency bands are malfunctioning or  
not available.  
The speakers and the vehicle components required for radio reception are damaged, do not work or do not have  
sufficient power.  
WARNING  
In some countries and mobile networks, emergency calls can only be made under the following conditions:  
A cell phone with an unlockedSIM  
card and sufficient calling credit is connected to the vehicle's phone interface.  
Adequate network coverage is available.  
WARNING  
If a cell phone or CB radio is used inside the vehicle without connection to an outside antenna, the limit values for  
electromagnetic radiation inside the vehicle may be exceeded and endanger the health of all vehicle occupants.  
Keep the cell phone antenna at least 20 cm(approximately 8 inches) away from any active medical implants, such  
as pacemakers, because cell phones can impair the function of active medical implants.  
Do not carry a cell phone that is turned on directly above or in the immediate vicinity of any active medical  
implants, for example by keeping a phone in a shirt pocket.  
Immediately switch off cell phones if you suspect they could impair an active medical implant, e.g. pacemaker, or  
other medical device.  
WARNING  
Loose, unsecured or incorrectly mounted cell phones, external devices and accessories can be thrown through the  
vehicle interior in the event of sudden driving or braking maneuvers or a collision. This can cause accidents and  
serious injuries.  
Secure or stow cell phones, external devices and Genuine Volkswagen Accessories safely outside of the airbags'  
deployment zones.  
Always secure or store cell phones, external devices, audio sources and accessories in the dedicated  
compartments and holders in the vehicle so that they cannot be thrown through the vehicle interior and cannot  
impede the driver.  
Never leave heavy, hard or sharp objects in the pockets of clothing.  
Arrange cables for external devices and audio sources so that they are not in the way of the driver.  
WARNING  
Driving recommendations and traffic signs displayed in the navigation system may differ from the actual traffic  
situation and you must not be tempted to take safety risks.  
Always drive attentively and be ready to intervene at any moment.  
Always bear in mind that traffic signs, signal systems, traffic regulations and local circumstances have priority  
over the driving recommendations and displays in the navigation system.  
Always adapt your speed and driving style to the current visibility, weather, road and traffic conditions.  
NOTICE  
Radiation from cell phones that are switched on can interfere with sensitive technical and medical devices,  
potentially causing malfunctions or damage to the devices.  
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Always switch off the cell phone in areas with special regulations relating to or prohibiting the use of cell phones.  
NOTICE  
Setting the volume too high and excessively loud or distorted playback can damage the speakers.  
Select the volume setting so that the speakers are not damaged.  
User information  
The Infotainment system requires a few seconds to perform a complete system start, and will not respond to inputs  
during that time. During the system start, only the Rear Assist camera can be displayed.  
The Infotainment system must start completely before all displays can appear and functions can be performed. The  
length of time that it takes for the system to start depends on the scope of functions in the Infotainment system, and  
it can take longer to start at low and high temperatures.  
Observe local regulations and legal requirements when using the Infotainment system and corresponding  
accessories, such as headphones.  
For the Infotainment system to function, it must be switched on and the vehicle must be set to the current date and  
time if necessary.  
A missing function key in the screen is not the result of a device error, but instead corresponds to the country-  
dependent equipment.  
Some Infotainment system functions can only be selected when the vehicle is stationary. In some countries, the  
selector lever must also be in the or selector lever position. This is not a malfunction, but rather compliance with  
legal regulations.  
Some countries may have restrictions regarding the use of Bluetooth® devices. Information can be obtained from the  
local authorities.  
If the 12 V vehicle battery has been disconnected, switch on the ignition before switching on the Infotainment  
system.  
Displays on the screen may vary due to differences in the settings, and the Infotainment system may function  
differently than described in this manual.  
The Infotainment system will switch off automatically when the engine stops and if the 12 V vehicle battery charge  
level is low.  
In some vehicles with a parking system, the volume of the current audio source may be automatically lowered when  
you shift into reverse. The volume reduction can be adjusted.  
The Infotainment system contains information about the software contained in the system and the licensing  
conditions: depending on the vehicle equipment, it can be found under Settings Info or Settings System  
information, Settings Copyright and Settings License information.  
If you sell or loan your vehicle to someone, ensure that all of the saved data, files and settings are deleted and, if  
necessary, that the external SD  
card, the external audio sources and any data carriers are removed.  
Some functions in the Infotainment system require an active Volkswagen user account for the vehicle for the mobile  
online services and a connection to the Internet . In order to enable functions to be carried out, data transfer must  
not be restricted.  
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Brands, licenses, copyright  
Brands and licenses  
Certain terms in this manual have the ® or ™ symbols. These symbols indicate emblems or registered trademarks.  
However, the absence of this symbol does not constitute a waiver of any rights associated with intellectual property.  
Other product names are registered trademarks for the respective rights holder.  
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby  
Laboratories.  
Manufactured under license from Dolby Laboratories. Dolby, Pro Logic and the double-D symbol are trademarks of  
Dolby Laboratories.  
All SiriusXM services require a subscription. See the SiriusXM Customer Agreement for complete terms at  
and steaming lineups may vary. SiriusXM, Pandora and all related logos are trademarks of Sirius XM Radio Inc. and  
its respective subsidiaries. All rights reserved.  
HD Radio™ Technology manufactured under license from iBiquity Digital Corporation, a subsidiary of Xperi Inc.,  
logos and their respective logos are trademarks or registered trademarks of Xperi Inc. and its subsidiaries in the  
United States and other countries.  
QR Code® is a registered trademark of DENSO WAVE INCORPORATED.  
Apple Music is a trademark of Apple Inc.  
SPOTIFY and the Spotify logo are among the registered trademarks of Spotify AB. Compatible vehicle and Spotify  
Premium subscription required, where available.  
Android Auto® is a trademark of Google LLC.  
Apple CarPlay® is a trademark of Apple Inc.  
Bluetooth® is a registered trademark of Bluetooth® SIG, Inc.  
iPod®, iPad®, and iPhone® are registered trademarks of Apple Inc.  
MPEG  
-4 HE-AAC audio coding technology and patents licensed from Fraunhofer IIS.  
SD  
® and SDHC® are trademarks or registered trademarks of SD-3C LLC in the USA and other countries.  
Windows® is a registered trademark of Microsoft Corporation, Redmond, USA.  
This product is protected by the intellectual property rights of Microsoft Corporation. Use or distribution of such  
technology outside of this product is prohibited without a license from Microsoft or an authorized Microsoft  
subsidiary.  
Copyright  
Audio and video files saved on data carriers and audio sources are generally subject to copyright regulations in  
compliance with applicable international and national laws. Observe legal regulations.  
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