Get Infotainment system -> Voice control Guide for Volkswagen Touran 4 Door Third Generation (2022-2025)

Fax device (private).

Text message symbols

1. To open the text messages, tap on

Open the template for text messages.

Have text messages read out.

Introduction

With voice control, you can have certain functions carried out by voice command.

Does my vehicle have voice control?

If the or

button is present on the multi-function steering wheel or theVOICE button is present on the

Infotainment system and the voice control is started after pressing it, or your vehicle understands the activation

command (→ Voice control), voice control is installed in the vehicle.

Voice control is active and recognizes spoken words.

Test voice control before a journey to get to know the

function.

Features of voice control

Depending on your country and the language set as the system language in the Infotainment system, voice control

will be available both online and offline.

Voice commands (→ Voice control) can be freely formulated and informal, depending on the system language. Voice

commands depend on the system language and the vehicle equipment. For example, the statement “I'm cold” leads

to an increase in the vehicle's temperature and the question “How long before I arrive?” will display the remaining

time until arrival at the destination.

Depending on the system language, voice commands evaluated online allow an optimized search, for aPOI

, for example. Messages can also be dictated. For online mode, you will require a valid contract for using mobile

online services for the vehicle .

In some languages, voice commands must be formulated according to a certain pattern in order to be successfully

recognized, e.g. “navigate to [city, street name, house number]”.

Further examples and suggestions for voice commands depend on the system language. These can be found in the

Infotainment system (→ Voice control).

The number of languages available in your country depends on the

country.

If the voice control is available online in your language, it is used when the voice control is

activated.

Speech recognition for individual seating positions

Depending on the vehicle equipment and model, in some countries additional microphones enable voice control to

recognize whether the driver or passenger is speaking. For supported languages, you can open functions for

individual seat positions, for example switching on the seat heating.

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Activation command and voice commands

Activation command

The spoken words are continuously analyzed in the vehicle and overwritten after approximately 15 seconds. As soon

as the Infotainment system recognizes the activation word, voice control will begin. If voice control is available online

and activated, (voice) data will also be derived from the vehicle from this point onwards. Otherwise, there is no

transmission of data or words spoken in the vehicle.

Detection of the activation word can be deactivated in the settings→ Activation command and voice commands.

Voice control recognizes “Hello Volkswagen” as the activation command.

Здравей Volkswagen.

Olá Volkswagen.

Bonjour Volkswagen.

Ahoj Volkswagen.

Hallo Volkswagen.

Hej Volkswagen.

Hola Volkswagen.

Bonjour Volkswagen.

Hei Volkswagen.

Hello Volkswagen.

Γεια σου Volkswagen.

Ciao Volkswagen.

Hola Volkswagen.

Hallo Volkswagen.

Olá Volkswagen.

Cześć Volkswagen.

Привет Volkswagen.

Hej Volkswagen.

Merhaba Volkswagen.

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Hello Volkswagen.

Activating or deactivating the activation command

If the activation word is deactivated, voice control cannot be started via the activation word.

1. Open the app overview and tap

Voice control Voice control start/end sound or Activation word.

Or: tap HOME

Voice control Activation command.

Voice commands

Voice control only recognizes voice commands in the language selected in the infotainment system.

Observe the following tips for successful voice commands:

✓ Speak clearly and at normal volume. Speak a little louder at higher speeds.

✓ Avoid excessive emphasis and strong accents.

✓ Do not leave long pauses in speech.

✓ Avoid external and background noise.

✓ Do not direct the air flow from the vents towards the microphone or headliner.

Open suggestions for speech commands

1. Open the app overview and tap

Or: open the app overview and tap

To ensure that names in the phonebook are identified correctly, you may need to switch the order of the first

and last names of the desired contact, depending on how the phonebook entry is structured.

Starting and ending voice control

Starting voice control

1. Activate the activation command (→ Voice control).

2. Say the activation command (→ Voice control).

Or: press or

Or: tap VOICE.

on the multi-function steering wheel.

Depending on the cell phone and operating system, and also for some Infotainment systems, the voice

control of a connected cell phone can be started by pressing and holding the or

or the VOICE button .

button, the sensor area

Ending voice control manually

1. To open suggestions for a voice command to cancel, open the app overview and tap

Or: open the app overview and tap General.

General.

Or: press on the multi-function steering wheel twice in quick succession or press once.

Voice control will end automatically in the following

scenarios:

— Functions in the Infotainment system are being

used.

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—The parking system is

activated.

—During an incoming call.

—During tasks involving speech and navigation

warnings.

Troubleshooting

Voice control is not responding

—Voice control is not available in your language.

—Set the correct system language in the Infotainment system.

—Start voice control by using the activation word or the button on the multi-function steering wheel.

—Voice commands are not recognized due to a system error. Contact suitably qualified professionals for assistance.

Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Voice control is giving unsuitable responses

—Voice control has misinterpreted the question.

—Clearly give your voice command again.

Voice control is not performing the function

—This function cannot be performed by voice control.

—The function is not available in all languages. You can find suggestions for voice commands in the set language in

the Infotainment system.

—Settings within the function are preventing the device from switching on or carrying out the function.

—Voice control did not understand the voice command.

—There is insufficient data.

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Infotainment system -> Voice control for Your Volkswagen Touran 4 Door Third Generation (2022-2025)

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