We Connect -> Personalisation for Your Volkswagen Multivan SUV Sixth Generation (2015-2024)

Introduction  
The personalisation function allows personalised vehicle settings, e.g. for the air conditioning system, to be saved in  
your user account. User identification takes place when logging into the Infotainment system. Changes to the  
settings are assigned to the user account active in the vehicle and are automatically saved online in the user account  
via an existing internet connection.  
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Personalised vehicle settings  
The vehicle functions that can be configured depend on the equipment level. Some personalisable functions are not  
stored online, but are only assigned to the user account locally in the vehicle.  
This is the maximum possible range of functions. Not all vehicle functions are available in all vehicles and countries.  
The following functions can be personalised:  
Settings for single door unlocking, convenience opening and windows.  
Wiper settings.  
Seat settings.  
Settings for daytime running lights and convenience turn signal, switch-on times of dipped beam.  
Air conditioning system settings.  
Active driver assist systems.  
Driving profile selection.  
Multifunction display and instrument cluster(selection of displays).  
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Synchronising vehicle settings  
Vehicle settings changed in the vehicle are automatically assigned to the active user account and are stored online on  
a cyclical basis. The vehicle settings are also automatically synchronised with the data stored online in the following  
situations when an Internet connection has been established:  
When switching on the ignition and the Infotainment system: all recently used user accounts stored in the vehicle  
are synchronised.  
When changing to another user account: the newly activated and the now deactivated user account are  
synchronised.  
At the end of the journey and when the ignition is switched off: the last active user account is synchronised.  
You can also start the synchronisation manually in the user administration menu, e.g. if automatic synchronisation  
fails when logging in. Synchronisation cannot take place automatically if the online status of the vehicle is impaired,  
e.g. in underground garages, or if you have activated “Offline mode”.  
If an inactive user account is active in another vehicle and settings are synchronised from there, these  
settings are also transferred to your vehicle and assigned to the corresponding user account.  
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