Get We Connect -> Privacy settings Guide for Volkswagen Multivan SUV Sixth Generation (2015-2024)

Introduction

With the help of the “Privacy settings” function, data transmission between the vehicle and the Internet can be

permitted or prevented in several stages via the Infotainment system.

The “Privacy settings” function is dependent on the equipment level and is not available in all Infotainment systems.

Data transmission from external devices and their communication with the vehicle or legally required services, such

as the statutory eCall emergency call system cannot be prevented or deactivated by the “Privacy settings” function.

Please note that every vehicle user can set individual “Privacy settings”. These settings may be different from

those preferred by the vehicle owner.

Setting privacy settings

The current mode of the “Privacy settings” function is displayed in the Infotainment system (→ Privacy settings).

1. Switch on the ignition.

Tap MENU

.

2. Select the desired mode (→ Privacy settings).

Setting privacy settings

Selecting online mode or offline mode

In order to permit or prevent data transmission, activate or deactivate offline mode in the Infotainment system.

1. Open the Privacy settings menu.

2. Activate or deactivate Vehicle/usage data in the menu of the same name.

Depending on the mode, or

is displayed.

Selecting online mode with location data

1. Open the Privacy settings menu.

2. Activate Send location data in the menu of the same name.

is displayed.

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Status display

The following symbols display the status of the privacy function individually or together in the Infotainment system.

Activate a status in the Infotainment system in order to permit or prevent data transmission.

Connection to the Internet

Offline, not connected to the internet.

Online, connection to the Internet with restricted speed.

Online, connected to the Internet.

Privacy function symbols

“Offline mode”.

—All services are deactivated and do not send any data.

All tracking services are deactivated (→ Privacy settings).

—The eSIM

card is deactivated.

All vehicle functions that require an online connection via theeSIM

card are deactivated (→ Privacy settings).

—It is not possible to update any information and data stored in the control units, e.g. emergency call

numbers. This can restrict functions and services or mean that they are not available.

“No position data” mode.

—The current position of the vehicle is not transmitted.

All tracking services are deactivated (→ Privacy settings).

—The eSIM

card remains activated.

All vehicle functions that require an online connection via theeSIM

card are activated (→ Privacy settings).

“Use my position” mode.

—Information on the current position of the vehicle is not provided to other persons.

All tracking services are deactivated (→ Privacy settings).

—The eSIM

card remains activated.

All vehicle functions that require an online connection via theeSIM

card are activated.

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“Share my position” mode.

—All services can transmit and receive data without restriction.

All tracking services are activated.

The primary and secondary users can access the vehicle’s positioning data online atmyVolkswagen or via the

app.

—The eSIM

card is activated.

All vehicle functions that require an online connection via theeSIM

card are activated.

Legally required services cannot be deactivated and still transmit data (e.g. the statutoryeCall Emergency

System).

Effects on online vehicle functions and tracking services

If data transfer is restricted, online vehicle functions, e.g. system update or tracking services such as vehicle location,

cannot be executed.

Some online vehicle functions and tracking services are only available in certain countries and vehicle models.

The restrictions also apply to new online vehicle functions and tracking services that are provided for the

vehicle in future.

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We Connect -> Privacy settings for Your Volkswagen Multivan SUV Sixth Generation (2015-2024)

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