Get Quick help Guide for Citroen Relay Van 2014-2024

AdBlue^®

Park the vehicle

top-up

-

Obtain a bottle of AdBlue^®. After first

refilling / topping-up the

AdBlue^®

-

Before topping-up, ensure that the

vehicle is parked on a flat and level

surface.

checking the use-by date, read carefully

the instructions on use on the label

before pouring the contents of the bottle

into your vehicle's AdBlue^®tank.

Precautions to take

Important: if your vehicle's

AdBlue^®tank is completely empty -

which is confirmed by the alert messages

and the impossibility of starting the engine,

you must add at least 3.8 litres

Use only AdBlue^®that meets

(so two 1.89 litre bottles).

the ISO 22241 standard.

Please check the use-by date.

Read the instructions on the label.

Ensure that you have a suitable filler pipe,

which may or may not be supplied with the

container.

Open the filler

-

Open the fuel filler flap.

-

After emptying the bottle, wipe away any

spillage around the tank filler using a

damp cloth.

-

Turn the blue cap a 6^thof a turn anti-

clockwise.

-

Remove the blue cap downwards.

To facilitate filling, an adaptor is

available from CITROËN dealers.

If any fluid is split or splashed, wash

immediately with cold water or wipe

with a damp cloth.

If the fluid has crystallised, clean it off using

a sponge and hot water.

AdBlue^®

refit the filler cap

recommendations on storage

-

Refit the blue cap to the tank and turn it

a 6^thof a turn clockwise, to its stop.

Never store containers or bottles of

AdBlue^®in your vehicle.

The SCR system includes an AdBlue^®

tank heater that ensures operation of

the vehicle in normal conditions.

-

Close the filler flap.

In exceptional situations, such as when the

vehicle is kept at temperatures below -15°C

(5°F) for a long period, there may be an

emission fault alert related to freezing of the

AdBlue^®additive.

Freezing of the AdBlue^®

AdBlue^®freezes at about -11°C

(12.2° F) and deteriorates above 25°C

(77°F).

restart the engine

-

Switch the ignition on, without starting.

Wait 10 seconds before starting the

engine.

It is recommended that containers and

bottles be stored in a cool area and

protected from direct sunlight.

Park the vehicle in an area at a more

moderate temperature for a few hours until

the AdBlue^®becomes a fluid again.

Never dispose of AdBlue^®fluid bottles

in the household waste.

Under these conditions, the fluid can be kept

for at least a year.

The emissions warning lamp does not go off

immediately, but does so after a few miles

of driving.

Additive that has been frozen can be used

once it has thawed out in ambient air.

Place them in a special container provided

this purpose or take them to your dealer.

Keep AdBlue^®out of the reach of

children, in its original container.

Never transfer AdBlue^®to another container:

it would loose its purity.

Never dilute the fluid with water.

Never pour the fluid into the Diesel fuel tank.

7

Discharged battery

BAttErY

A. Positive metal point on your vehicle

B. Slave battery

Starting from another

battery

charging the battery using a

charger

-

Connect the red cable to the metal

point A then to the positive (+) terminal

of the slave battery B.

-

Go to the battery located in the front

c. Earth on your vehicle

left floor.

The positive metal point A is accessible by a

flap, located on the side of the fusebox.

-

Disconnect the battery.

Connect one end of the green or black

cable to the negative (-) terminal of the

slave battery B.

Follow the instructions for use given by

the battery charger manufacturer.

-

Reconnect starting with the negative (-)

terminal.

Connect the other end of the green or

black cable to the earth point c on your

vehicle.

Check that the terminals and connectors

are clean. If they are covered with

sulphate (white or greenish deposit),

disconnect them and clean them.

Make connections only to the points

indicated and illustrated above. Failure

to observe this instruction introduces

the risk of short-circuit!

-

Operate the starter, let the engine run.

Wait for the engine to return to idle, then

disconnect the cables.

Discharged battery

The batteries contain harmful

substances such as sulphuric acid and

lead. They must be discarded in accordance

with the provisions of the law and must not,

in any circumstances, be discarded with

household waste.

The charging operation must be carried

out in a ventilated area away from

naked flames or any possible sources of

sparks to eliminate the risk of explosion

and fire.

Do not attempt to charge a frozen battery: it

must first be thawed to eliminate the risks of

explosion. If the battery has frozen, before

charging it have it checked by a specialist

who will check that the internal components

have not been damaged and that the

container is not cracked, which could mean

that there is a risk of a leak of toxic and

corrosive acid.

Take used batteries to a special collection

point.

Before disconnecting the battery, you must

wait for 2 minutes after switching off the

ignition.

Never disconnect a terminal when the

Proceed with a slow charge charge at low

current for a maximum pf about 24 hours to

avoid damaging the battery.

engine is running.

Never charge a battery without first

disconnecting the terminals.

Access to the battery

Close the windows and doors before

Unscrew the 6 access cover retaining

screws.

disconnecting the battery.

After every reconnection of the battery,

switch on the ignition and wait 1 minute

before starting to allow the electronic

systems to be initialised. If slight difficulties

are experienced after this, please contact a

CITROËN dealer or a qualified workshop.

Lift off or remove completely the access

cover.

Press lever 1 downwards to spread the

clamp.

Remove the terminal 2 from the negative (-)

post.

8

Discharged battery

It is advisable to disconnect the

negative (-) terminal of the battery

if the vehicle is not to be used for a

period of more than one month.

The description of the battery charging

procedure is given as an indication only.

If the battery has been disconnected

for some time, it may be necessary to

reinitialise the following functions:

The presence of this label, in particular

with the Stop & Start system, indicates

the use of a 12 V lead-acid battery with

special technology and specification;

the involvement of a CITROËN dealer or

a qualified workshop is essential when

replacing or disconnecting the battery.

-

the display parameters (date,

time, language, distance unit and

temperature unit),

-

the radio stations,

-

the central locking.

Some settings are cleared and must be

reprogrammed, consult a CITROËN.

If your vehicle is fitted with a tachograph or

an alarm, disconnection of the negative (-)

terminal of the battery (located under the

floor on the left-hand side, in the cab) is

recommended if the vehicle is not to be used

for a period of more than 5 days.

After refitting the battery by a

CITROËN dealer or a qualified

workshop, the Stop & Start system will

only be active after a continuous period of

immobilisation of the vehicle, a period which

depends on the climatic conditions and the

state of charge of the battery (up to about

8 hours).

Failed fuse

Good

Failed

CITROËN does not accept any

cHAnGInG A FuSE

removing and fitting a fuse

responsibility for expenses incurred

by repairs to your vehicle or for any

malfunctions resulting from the installation

of additional accessories which are not

supplied or recommended by CITROËN

and which are not installed in accordance

with its instructions, in particular when

the combined consumption of all of the

additional equipment connected exceeds

10 milliamperes.

Before changing a fuse, the cause of the

fault must be found and rectified. The fuse

numbers are indicated on the fusebox.

The three fuseboxes are located in the

dashboard on the left-hand side, in the

right-hand side pillar and in the engine

compartment.

The descriptions provided cover only the

fuses that can be replaced by the user. For

any other replacement, go to a CITROËN

dealer or a qualified workshop.

Always replace a faulty fuse with a fuse

of the same rating.

Information for technicians: for

complete information on the fuses and

relays, refer to the wiring diagrams in the

workshop procedures via the CITROËN

dealer network.

dashboard, left-hand side,

fuses

Remove the bolts and tilt the box to access

the fuses.

8

Failed fuse

Fuses

A (amps)

Allocation

12

13

31

32

33

34

7.5

5

Right-hand dipped headlamp

Left-hand dipped headlamp

Engine compartment control unit relay - Dashboard control unit relay (ignition switch +)

Cabin lighting (battery +)

7.5

Battery check sensor on Stop & Start version (battery +)

Minibus interior lighting - Hazard warning lamps

Audio system - Air conditioning controls - Alarm - Tachograph - Battery cut-off control unit -

Additional heating programmer (battery +)

36

10

37

38

42

43

47

48

7.5

20

5

Brake lamp switch - Third brake lamp - Instrument panel (ignition +)

Central door locking (battery +)

ABS control unit and sensor - ASR sensor - DSC sensor - Brake lamp switch

Windscreen wiper motor (ignition switch +)

20

Driver's electric window motor

Passenger's electric window motor

Parking sensors control unit - Audio system - Steering mounted controls - Centre and side switch panels -

Auxiliary switch panel - Battery cut-off control unit (ignition switch +)

49

50

51

5

7.5

5

Airbags and pre-tensioners control unit

Tachograph - Power steering control unit - Air conditioning - Reversing lamps - Water in Diesel sensor -

Air flow sensor (ignition switch +)

53

89

90

91

92

93

7.5

-

Instrument panel (battery +)

Not used

7.5

Left-hand main beam

Right-hand main beam

Left-hand front foglamp

Right-hand front foglamp

Failed fuse

Fuses

A (amps)

Allocation

54

55

56

57

58

59

60

61

62

63

64

65

-

Not used

15

10

15

-

Heated seats

Rear passenger 12 V socket

Under seat additional heating

Heated rear screen, left-hand

Heated rear screen, right-hand

Not used

-

Not used

-

Not used

10

-

Rear passenger additional control

Not used

door pillar, right-hand side, fuses

30

Rear passenger additional heating fan

Unclip the cover

When you have finished, close the cover

carefully.

8

Failed fuse

Fuses

A (amps)

Allocation

1

2

3

4

40

50

30

40

ABS pump supply

Diesel pre-heat unit

Ignition switch - Starter motor

Fuel heater

Cabin ventilation with additional programmable heating

(battery +)

5

20/50

6

40/60

Cabin fan maximum speed (battery +)

Cabin fan minimum speed (battery +)

Cabin fan assembly (ignition switch +)

Rear 12 V socket (battery +)

Horn

7

40/50/60

8

40

15

-

9

10

11

14

15

16

17

18

19

20

21

22

23

Not used

Fuses in the engine compartment

15

-

Front 12 V socket (battery +)

Cigarette lighter (battery +)

Not used

Remove the nuts and tilt the box to access

the fuses.

refit the cover carefully after checking or

replacing fuses.

-

Not used

7.5

30

15

-

Engine management control unit (battery +)

Air conditioning compressor

Screenwash/headlamp wash pump

Fuel pump supply

Not used

30

ABS electrovalves

Auxiliary switch panel - Door mirror controls and folding

(ignition switch +)

24

30

7.5

15

Door mirror heating

Failed bulb or lamp

cHAnGInG A BuLB

When using a high pressure washer

on stubborn dirt, do not persist on

the headlamps, the lamps and their edges

to avoid damaging their lacquer finish and

seals.

types of bulb

Various types of bulb are used on your

vehicle.

To remove them:

type A Entirely glass bulb: pull gently

as it is fitted by pressure.

For removing and refitting the screws,

use the screwdriver stowed in the tool

box under the front passenger's seat.

type B Bayonet bulb: press on the bulb

then turn it anticlockwise.

Carry out the operations in reverse order to

refit each bulb.

type c cylindrical bulb: move aside the

contacts.

type d - E

Halogen bulb: release the

retaining spring from its

housing.

Always replace a failed bulb with

a new bulb of the same type and

specification.

8

Failed bulb or lamp

2 - dipped beam headlamps

type d, H7 - 55 W

Front lamps

Open and secure the bonnet with the stay.

On the left hand side, take care not to

dislodge the bonnet stay.

-

Remove the cover by pulling on the

rubber tongue.

To access the bulbs, reach behind the

headlamp unit.

-

Disconnect the electrical connector.

1 - Main beam headlamps

If necessary you can remove the headlamp:

Release the retaining spring by pressing

on the central clip.

type d, H7 - 55 W

-

Depending on the country of sale,

remove the very low temperature

protection padding by sliding it towards

the outside of the vehicle.

-

Remove the cover by pulling on the

rubber tongue.

-

Change the bulb taking care to align the

metal part with the grooves on the lamp.

-

Disconnect the electrical connector.

-

Disconnect the electrical connector by

removing its locking ring.

Release the retaining spring by pressing

on the central clip.

3 - direction indicators

type A, WY 21 W - 21 W

Remove the two headlamp fixing

screws.

-

Change the bulb taking care to align the

metal part with the groove on the lamp.

-

Remove the cover by pulling on the

rubber tongue.

Move the headlamp towards the centre

of the vehicle to extract it from its

sliders.

Turn the bulb holder a quarter turn

anticlockwise.

Change the bulb.

Failed bulb or lamp

4 - Sidelamps / daytime running lamps

type A, W21/5W - 21W and 5W

-

Remove the cover by pulling on the

rubber tongue.

Turn the bulb holder a quarter of a turn

anti-clockwise.

Change the bulb.

5 - Front foglamps

type E, H11 - 55 W

-

Remove the fixing clip and disconnect

the electrical connector.

-

Turn and disengage the bulb holder.

-

Turn the steering so that the wheel on the

side in question is turned fully inwards.

Change the bulb taking care to align the

metal part with the grooves on the lamp.

Remove the screw located in the wheel

arch.

Remove the protective cover.

Halogen bulbs must be changed after

the headlamp has been off for several

minutes (risk of serious burns). Do not touch

the bulb directly with your fingers, use a

lint-free cloth.

LEd daytime running lamps

These light-emitting diode (LED) lamps

serve as both daytime running lamps and

sidelamps.

When each operation has been completed,

check the operation of the lamps.

If your vehicle is fitted with LED daytime

running lamps, contact a CITROËN dealer.

8

Failed bulb or lamp

Front / rear

direction indicator side

repeaters

Side marker lamps

courtesy lamps

type A, W5W - 5W

type A, W 16 W F - 16 W

type c, 12 V 10 W - 10 W

-

If your vehicle is fitted with these lamps

(L4 body), remove the two fixing screws.

-

Move the mirror glass to access the

screws.

-

Press at the points indicated by the

arrows, then remove the courtesy lamp.

Pull the bulb holder to release it from

the lugs.

-

Remove the two fixing screws.

-

Open the protective flap.

-

Pull the bulb holder to release it from

Change the bulb moving aside the

two contacts.

Pull the bulb out and change it.

the lugs.

-

Pull the bulb out and change it.

-

Ensure that the new bulbs are secured

correctly between the two contacts.

-

Close the protective flap.

Fix the courtesy lamp in its housing and

ensure that it is secured correctly.

Failed bulb or lamp

-

Identify the failed bulb then open the

rear doors.

-

Remove the six bulb holder fixing

screws.

rear lamps

For more information on the bulbs,

refer to the table "Types of bulb or

lamp".

-

Remove the corresponding access

cover by removing the seven fixing

screws (van)

Spread the three retaining tongues and

remove the bulb holder from its housing.

Change the bulb.

or

Carry out these operations in reverse order

to fit the new bulb.

Remove the corresponding access cover

by pulling on its grip to unclip it (combi).

1. Brake lamps

-

Disconnect the electrical connector by

type B, P21W - 21W

2. Brake/sidelamps

type B, P21/5W - 21W and 5W

3. direction indicators

type B, PY 21W - 21W

4. reversing lamps

type A, W16W - 16W

5. Foglamp

pressing on its central tongue.

-

Remove the two fixing nuts of the lens.

Pull the lens from the outside.

8

type A, W16W - 16W

Failed bulb or lamp

-

Remove the bulb holder by squeezing

the two tabs.

number plate lamps

third brake lamp

type c, C5W - 5W

type A, W5W - 5W (x 4)

-

Remove the failed bulb by pulling it out.

Change the bulb.

-

Press the point, indicated by the arrow,

then remove the plastic lens.

-

Remove the two lamp fixing screws.

Remove the lamp by pulling it towards

you.

Remove the failed bulb by moving aside

the two contacts.

With the new bulb in place, ensure

that it is secured correctly between the

two contacts.

-

Replace the plastic lens and press on it

to lock it in place.

Worn wiper blade

cHAnGInG A WIPEr BLAdE

The steps, located in the front bumper,

enable you to reach the blades and the

screenwash jets.

changing a front wiper blade

Raise the wiper arm.

Unclip the blade by pressing the button and

remove it by pulling it outwards.

Check that the screenwash or

Fit the new blade and ensure that it is

headlamp wash jets are not blocked.

secured correctly.

Return the wiper arm to the normal position.

8

Puncture

Pneumatic suspension

cHAnGInG A WHEEL

Parking the vehicle

tools

If you vehicle is fitted with this system, you

must first activate vehicle lifting mode.

These are stowed in a box located under the

front passenger seat.

Press the two controls simultaneously for

at least 5 seconds; their indicator lamps

come on.

Where possible, park the vehicle on level,

stable and non-slippery ground.

-

Turn the button a quarter of a turn then

pull the box.

Apply the parking brake, switch off the

ignition and engage first gear.

-

After use, press the button then turn it a

This mode is deactivated automatically after

changing a wheel, once the speed of the

vehicle has exceeded 3 mph (5 km/h).

quarter of a turn to secure the box.

Wear a high visibility vest and position the

warning triangle on the road.

A. Long socket.

B. Bar.

You must ensure that the occupants get out

of the vehicle and wait in a safe location.

c. Jack.

The jack and the tool kit are specific to

your vehicle. Do not use them for other

purposes.

d. Wheelbrace.

E. Screwdriver (handle and bits).

F. Removable towing eye.

G. Oil filler funnel.

Never go underneath a vehicle supported

only by a jack (use an axle stand).

Puncture

Spare wheel

The spare wheel retaining bolt is located

below the bumper on the right.

●

For versions with steel wheels, unscrew

the grip H.

●

For versions with alloy wheels, remove

the three fixing screws j from the

strap K.

-

Install the long socket A, the

wheelbrace d and the bar B on the

retaining bolt.

Remove the carrier I from the outer part

of the steel wheel.

Remove the assembly from inside the

alloy wheel.

-

Turn the assembly anti-clockwise to

lower the wheel.

-

Release the spare wheel and place it

near the wheel to be changed.

Turn to the full extent, indicated by an

increase in the force required.

-

If possible, place a chock against the

wheel diagonally opposed to the wheel

to be changed.

Having fully unwound the cable, take out

the spare wheel under the vehicle.

8

Puncture

removing the wheel to be repaired

-

Remove the trim (depending on version)

using the screwdriver E as a lever.

-

Position the jack c at one of the four

locations provided on the underbody

near the wheels.

-

Extend the jack using the wheelbrace d

and the bar B until the wheel is a few

centimetres off the ground.

-

Release the bolts using the

wheelbrace d and the bar B.

If your vehicle has a folding foot board, the

jack must be positioned at 45°.

-

Unscrew the bolts fully and remove the

wheel to be repaired.

Puncture

Fitting the spare wheel

Stowing the wheel

-

Put the spare wheel in place on the hub

and fit the bolts by hand.

You must place the wheel to be repaired or

the spare wheel under the vehicle to secure

the carrier system.

●

For versions with alloy wheels, position

the strap K on the outside.

Pre-tighten the bolts using the

wheelbrace d and the bar B.

Fit the three strap fixing screws j to the

alloy wheel.

-

Place the wheel at the rear of the vehicle.

Lower the vehicle completely by folding

the jack c, then remove the jack.

●

For versions with steel wheels, hook

the carrier I on the outside.

Tighten the bolts again using the

wheelbrace d and the bar B (tighten

them fully without forcing them).

Screw in the grip H to secure the carrier

and wheel.

8

Puncture

refitting the repaired wheel

Refitting the repaired wheel is the same as

fitting the spare wheel; don't forget to refit

the wheel trim.

The spare wheel is not designed to be used

over long distances. Have the tightening of

the bolts and pressure of the spare wheel

checked by a CITROËN dealer or a qualified

workshop without delay.

Also, have the original wheel repaired and

refitted by a CITROËN dealer or a qualified

workshop as soon as possible.

-

Fit the long socket A, the wheelbrace d

and bar B to the securing screw.

Refer to the "Technical data -

Identification markings" section for the

location of the tyre pressure label.

Turn the assembly clockwise to fully

draw in the cable and raise the wheel

under the vehicle.

-

Check that the wheel is positioned

horizontally flat against the floor of

the vehicle and that the cut-out for the

carrier system is visible.

Stow the tools and the trim (depending

on version).

Puncture

-

Start the engine.

PuncturE rEPAIr KIt

repairing the tyre

-

Insert the connector G into the nearest

power socket on the vehicle.

This temporary puncture repair kit stowed

in a bag located in one of the front door

pockets.

-

Apply the parking brake.

-

Unscrew the tyre valve cap, remove the

filling hose B and screw the ring E onto

the valve.

-

Switch on the compressor by placing the

switch F in position "I" (on),

It consists of:

Inflate the tyre to a pressure of 5 bar.

-

a cartridge A, containing the sealant

fluid, equipped with:

To obtain a more accurate reading, you are

advised to check the pressure value on the

pressure gauge H, with the compressor off.

● a filling hose B,

● a sticker c indicating "max. 80 km/h",

which the driver must affix in full

view (on the dashboard) after

repairing the tyre,

-

a quick guide to use of the repair kit,

-

a compressor d equipped with a

pressure gauge and unions,

-

adaptors, for the inflation of various

items.

-

Check that the switch F on the

compressor is in position "0" (off).

8

Puncture

If a pressure of at least 3 bar is not

-

reached within 5 minutes, disconnect

the compressor from the valve and the

power socket, then move the vehicle

forward by approximately 10 metres

to distribute the sealant fluid inside

the tyre.

-

Then repeat the inflation operation:

● if a pressure of at least 3 bar is not

reached within 10 minutes, switch off

your vehicle: the tyre has suffered

too much damage and repair has not

been possible. Contact a CITROËN

dealer or a qualified workshop.

checking and adjusting the

pressure

replacing the cartridge

To replace the sealant cartridge, carry out

the following operations:

● if the tyre has been inflated to a

pressure of 5 bar, set off again

immediately.

The compressor can only be used to check

and adjust the pressure.

-

disconnect the hose I,

-

Disconnect the hose I and connect it to

the tyre valve directly; the cartridge will

then be connected to the compressor

and the filling fluid will not be injected.

-

turn the cartridge to be replaced

anticlockwise and lift it,

After driving for approximately 10 minutes,

stop and check the pressure of the tyre

again.

-

insert the new cartridge and turn it

clockwise,

Adjust the pressure to the value given on the

label on the driver's door pillar, and contact

a CITROËN dealer or a qualified workshop

as soon as possible.

If it is necessary to deflate the tyre, connect

the hose I to the tyre valve and press the

yellow button, placed in the centre of the

switch on the compressor.

-

reconnect the hose I and connect the

hose B in its location.

The cartridge contains ethylene-glycol,

a product which is harmful if swallowed

and which causes irritation to the eyes.

Keep out of reach of children.

This puncture repair kit and

replacement cartridges are available

from CITROËN dealers.

After use, do not discard the cartridge in the

environment, take it to a CITROËN dealer or

an appropriate waste disposal organisation.

Being towed or towing

General recommendations

Observe the legislation in force in your

country.

Ensure that the weight of the towing vehicle

is higher than that of the towed vehicle.

The driver must remain at the wheel of the

towed vehicle and must have a valid driving

licence.

When towing a vehicle with all four wheels

on the ground, always use an approved

towing arm; rope and straps are prohibited.

The towing vehicle must move off gently.

When towing a vehicle with the engine off,

there is no longer any power assistance for

braking or steering.

tOWInG

towing the vehicle

towing another vehicle

In the following cases, you must always call

on a professional recovery service:

The removable towing eye is located in the

tool box under the front passenger seat.

The fixed towing eye is located on the right

below the bumper.

-

vehicle broken down on a motorway or

Unclip the cover using a flat tool.

Attach the approved towing arm to the

fixed eye.

fast road,

Screw the removable towing eye in fully.

-

four-wheel drive vehicle,

Attach the approved towing arm to to the

removable towing eye.

when it is not possible to put the

gearbox into neutral, unlock the

steering, or release the parking brake,

Place the gear lever in neutral.

-

towing with only two wheels on the

ground,

Failure to observe this requirement

may result in damage to certain braking

components and the lack of some braking

assistance systems when the engine is

re-started.

where there is no approved towing arm

available...

8

transport solutions

For information on the maximum

trailer weight and the recommended

nose weight, refer to the "Technical data -

Weights" section.

Before each use

tOWBAr WItH QuIcKLY

dEtAcHABLE tOWBALL

Check that the towball is correctly

locked and verify the following points:

Presentation

-

the green mark on the locking wheel

is in line with the green mark on the

towball,

This towball can be fitted and removed

quickly and easily without the use of tools.

For information on safely towing a trailer,

refer to the "Accessories - Towing a trailer"

section.

-

the locking wheel is in contact with the

towball,

the key lock is on and the key removed;

the locking wheel can no longer be

operated,

-

the towball must no longer move at all in

its carrier; try to shake it by hand.

during use

Never unlock the device when a trailer or

load carrier is fitted to the towball.

Never exceed the maximum authorised

weight for the vehicle (the Gross Vehicle

Weight - GVW), the trailer, or the sum of the

two (the Gross Train Weight - GTW).

1. Carrier

A. Locked position; the locking wheel is in

After use

contact with towball (no gap).

2. Connector socket.

3. Safety eye.

For journeys made without a trailer or load

carrier, the towball must be removed and

the blanking plug inserted in the carrier. This

measure applies particularly if the towball

could hinder visibility of the number plate or

lighting.

B. unlocked position; the locking wheel

and towball are no longer in contact

(gap of about 5 mm).

4. Detachable towball.

5. Locking / unlocking wheel.

6. Key lock.

7. Key reference label.

Observe the legislation in force in the

country in which you are driving.

transport solutions

Fitting the towball

Insert the end of the towball 4 into the

carrier 1 and push upwards; it locks in place

automatically.

Check that the mechanism has correctly

locked in to place (position A).

Below the rear bumper, remove the

protective plug from the towball carrier.

Close the lock 6 using the key.

The locking wheel 5 turns a quarter of a turn

anti-clockwise; take care to keep your hands

clear.

Always remove the. The key cannot be

removed when the lock is open.

Clip the cap onto the lock.

8

transport solutions

removing the towball

Remove the protective cover from the

towball.

Remove the cap from the lock and press it

onto the head of the key.

Disconnect the trailer harness from the

socket 2 on the carrier.

Attach the trailer to the towball.

Attach the cable on the trailer to the safety

ring 3 on the carrier.

Detach the cable on the trailer from the

safety ring 3 on the carrier.

Connect the trailer harness to the socket 2

on the carrier.

Unhook the trailer from the towball.

Refit the protective cover to the towball.

Insert the key into the lock 6.

Open the lock using the key.

transport solutions

Maintenance

Correct operation is only possible if the

towball and its carrier remain clean.

Before cleaning the vehicle with a high

pressure jet wash, the towball must be

removed and the blanking plug inserted in

the carrier.

Grasp the towball 4 firmly with one hand;

with the other hand, pull and turn the locking

wheel 5 clockwise as far as it will go; do not

release the locking wheel.

Refit the protective blanking plug to the

carrier.

Apply the label provided to a clearly

visible area, close to the carrier or in

the boot.

Carefully stow the towball in its bag away

from knocks and dirt.

For any work on the towbar, got to a

CITROËN dealer or a qualified workshop.

Extract the towball from the bottom of its

carrier 1.

Release the locking wheel; this automatically

stops in the unlocked position (position B).

8

Precautions...

GLOSSArY OF LABELS

This section groups together all of the texts that appear on labels present on the vehicle.

under the bonnet

A

For the vehicle identification labels, refer to the "Technical data" section.

Original painting

Colour

Code

REFINISHING CODE

B

ONLY FOR JUMP START

c

DANGER

AUTOMATIC ENGINE RESTART. EXTRACT

THE KEY FROM DASHBOARD WHEN

HOOD IS OPENED

Precautions...

d

1 - CAUTION

ORIGINAL LUBRICANTS AND FLUIDS

Engine oil

Transmission

Brake system

Power steering

Radiater

Windscreen Washer

REFER TO OWNER HANDBOOK

WEAR EYE PROTECTION

2 - SAFETY

The use of original parts, fluids and original lubrificants and respecting scheduled

maintenance guarantees your cars reliability and safety overtime.

3 - DANGER

KEEP OUT OF

CHILDREN'S REACH

KEEP AWAY

FROM FLAMES

DO NOT TOUCH

DO NOT OPEN CAP

WITH ENGINE WARM

EXPLOSION

CORROSIVE LIQUID

MAY START AUTOMATICALLY EVEN

HIGH PRESSURE GAS

DO NOT OPEN

WITH ENGINE OFF

AUTOMATIC ENGINE RESTART. EXTRACT THE KEY

FROM DASHBOARD WHEN BONNET HOOD IS OPENED

HIGH VOLTAGE

8

Quick help for Your Citroen Relay Van 2014-2024

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