Get Getting to know your vehicle -> Digital key Guide for Renault Scenic 4 Door Fifth Generation (2023-2026)

DIGITAL KEY

Secure access to the digi-

tal key on the smartphone

It is the responsibility of

The digital key's opera-

tional reach will depend

on your smartphone's

General information

Depending on the country and sub-

scription, you can install a digital key

for your vehicle on your smartphone.

The digital key contains the rights

required to lock/unlock and start

your vehicle using a smartphone.

Thus, your smartphone replaces

your card.

The installation, administration and

transmission of the digital keys are

carried out using the manufacturer's

app.

the owner of the digital key and

the designated users to protect

and secure access to the digital

key on the smartphone.

Make sure that you install the

necessary security and protec-

tion tools on your smartphone

(such as securing the screen

with a password).

Bluetooth® connection.

Lending a digital key

From the manufacturer's app, ac-

cess the "Share Virtual Key " menu

and fill in the information for the oc-

casional user. After validation, a

confirmation email will be sent to

the user.

Once the manufacturer's applica-

tion is installed on your smartphone

and the subscription is activated,

the digital key must be activated

from the manufacturer's applica-

tion.

Operating conditions

Activate Bluetooth® on your smart-

phone then open the

In the event of vehicle

lending, the owner of the

digital key is responsible

for designating a trusted per-

son as another user of the vehi-

cle.

manufacturer's application to ac-

cess the various digital key func-

tions.

Note: the smartphone must be suffi-

ciently charged in order to use a digi-

tal key. In the event of a low charge

level, the "Low phone battery" mes-

sage appears on the instrument

panel.

If you need to entrust your

vehicle to somebody else,

make sure you have the

To avoid any error in the transmis-

sion of a digital key to an occasional

user (for example: lack of WIFI or mo-

bile network, etc.), be sure to antici-

pate the lending procedure.

vehicle card with you to guaran-

tee access to the vehicle (e.g. in

the context of an intervention

on the vehicle, an appointment

with an approved dealer or a

qualified professional, etc.).

To do this, make sure that:

– the manufacturer's application

has previously been downloaded

and installed by the occasional user;

G e t t i n g t o k n o w y o u r v e h i c l e - 6 1

DIGITAL KEY

– your smartphone and the occa-

sional user's smartphone are con-

nected to the internet throughout

the procedure (via WIFI or mobile

networks);

– the occasional user's digital key is

activated once the procedure is

completed.

– deadlocking (depending on the ve-

hicle): please see "Hands-free card:

deadlocking" ꢀ 58;

Locking/unlocking the doors

and luggage compartment,

deadlocking, remote lighting

The first time the vehicle is unlocked

or started using a new digital key or

a new smartphone, it will take sever-

al seconds for the vehicle to identify

the digital key installed on your

smartphone.

From your smartphone, with Blue-

tooth® activated, open the

manufacturer's application and dis-

cover the various functions avail-

able for your digital key. They are

identical to those of your card.

– remote lighting: please see the in-

formation on the "Remote lighting"

function ꢀ 52;

– remote sounding of the horn (al-

lows you to identify the vehicle from

afar or when parked in a crowded

car park, for example);

– starting/stopping the engine:

please see "Starting, stopping the

engine" ꢀ 169.

Revoking a digital key

The user can individually revoke a

digital key. Once a digital key has

been revoked, the user can activate

a new key.

For more information, please see the

manufacturer's application.

Starting, stopping the engine

Special features related to unlock-

ing the opening elements

Activation/deactivation from

the multimedia screen

It is possible to deactivate and reac-

tivate the "Digital key" function so

that the vehicle does not communi-

cate with any digital key. Please re-

fer to the multimedia instructions.

Under certain circumstances (e.g.

after eight days of the vehicle not

being used), it is not possible to un-

lock the vehicle using a digital key:

press the luggage compartment

opening button then unlock your ve-

hicle using your digital key.

Note: deactivating the function will

not delete existing digital keys. It on-

ly deactivates the vehicle's capacity

to communicate with them.

These functions are:

– locking/unlocking all the opening

elements: please see "Hands-free

card: use" ꢀ 52;

– locking/unlocking the luggage

compartment (depending on the ve-

hicle): please see "Hands-free card:

use" ꢀ 52;

Upon first use and each time a new

smartphone is used, it is necessary

6 2 - G e t t i n g t o k n o w y o u r v e h i c l e

DIGITAL KEY

to calibrate your digital key with

your vehicle.

To do this, activate Bluetooth® on

your smartphone then follow the

procedure from the manufacturer's

application.

and holding. Without a smartphone

or card, you will not be able to start

the vehicle again.

It is necessary to place

the smartphone in the

placement area in order

to start and stop the engine and

when calibrating.

Special features of the digital

key

When calibrating, the smartphone

must be placed in the placement

area 1 .

To start/stop the engine, the system

checks that the smartphone is

present in the placement area 1 be-

fore allowing the engine to be start-

ed.

– For the digital key to remain ac-

tive, the smartphone concerned

must be connected to the Internet

(via WIFI or mobile network) at least

once every 48 hours. Otherwise, con-

nect your smartphone to the inter-

net for a few minutes so that the dig-

ital key can be reactivated.

– If a card has been left inside the

vehicle and the doors have been

locked with the digital key, all of the

card's functions will be inhibited. The

card's functions will remain inactive

until the engine is started again.

In this case, to start the engine you

will need to use either the digital key

or a card other than that left inside

the vehicle.

For more information, please refer to

the information on "Starting, stop-

ping the engine" ꢀ 169.

The smartphone must remain in the

vehicle throughout the journey.

Note:

If a digital key has been lent, you can

delete it by carrying out the revoking

procedure using the smartphone

while it is placed in the placement

area 1 .

Otherwise, the deletion request is

left pending and is only confirmed

once the engine is started using an-

other digital key or a card.

If the smartphone is no longer in the

passenger compartment when you

try to switch the engine off, a mes-

sage is displayed on the instrument

panel: press and hold the engine

start/stop button 2 for more than

two seconds.

If the smartphone is no longer in the

passenger compartment, make sure

you can retrieve it before pressing

When the engine is start-

ed or stopped, the smart-

phone should always be

sufficiently charged in order to

use the digital key.

G e t t i n g t o k n o w y o u r v e h i c l e - 6 3

Getting to know your vehicle -> Digital key for Your Renault Scenic 4 Door Fifth Generation (2023-2026)

Related Topics

Popular Owner Manuals

Latest Owner Manuals