07 Driver support
Therefore, vehicles or objects with low-reflec-
tive surfaces may not be detected. Normally,
the license plate and taillight reflectors give
the rear section of a vehicle ahead sufficient
reflective surfaces to be detected.
City Safety – troubleshooting
NOTE
If a crack, scratch or stone chip should
occur in the section of the windshield in
front the laser sensor, contact a trained
and qualified Volvo service technician to
repair or replace the windshield (see the
illustration showing the location of the sen-
sor in City Safety – function (p. 203)). Fail-
ing to do so may result in reduced City
Safety™ functionality.
Troubleshooting
If Windscreen Sensors blocked appears in
the information display, this indicates that the
City Safety™ laser sensor is obstructed in
some way and cannot detect vehicles ahead
of you, which means that the system is not
functioning.
NOTE
Keep the windshield in front of the
•
laser sensor free of ice, snow, dirt,
etc., see City Safety – function
(p. 203).
However, this message will not be displayed
in all situations in which the sensor is
obstructed. For this reason, the driver must
ensure that the area of the windshield in front
of the sensor is always kept clean.
To help prevent limited or reduced func-
tionality, please also observe the following:
Snow or ice on the hood deeper than
•
Volvo recommends that cracks,
•
2 inches (5 cm) may obstruct the sen-
sor. Keep the hood free of ice and
snow.
scratches or stone chips on the wind-
shield in front of the laser sensor
should not be repaired; in such cases,
the entire windshield should be
replaced.
The following table shows some of the situa-
tions that can cause the message to be dis-
played and suggested actions.
Do not mount or in any way attach
anything on the windshield that could
obstruct the laser sensor.
•
Before the windshield is replaced,
•
Cause
Action
contact a Volvo retailer to ensure that
the correct windshield is ordered and
installed. If the wrong type of wind-
shield is used, this may cause City
Safety™ to function improperly or not
at all. Volvo recommends the use of
only Genuine Volvo Replacement
Windshields.
Related information
City Safety – introduction (p. 202)
The area of the wind-
Clean the
•
shield in front of the sen- windshield or
sor is dirty or covered by remove the ice/
City Safety – function (p. 203)
•
City Safety – operation (p. 204)
•
ice or snow.
snow.
City Safety – troubleshooting (p. 205)
•
The laser sensor's field
of view is obstructed.
Remove the
obstruction.
07
City Safety – symbols and messages
(p. 207)
•
When replacing windshield wipers, use
the same type or ones approved by
Volvo.
•
City Safety – Laser sensor (p. 208)
•
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205
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