Get Infotainment system -> Making phone calls and sending messages Guide for Volkswagen Caddy SUV Fifth Generation (2020-2025)

The mobile phone interface uses the HFP Bluetooth profile for data transfer. It enables the use of telephone functions

via the Infotainment System and playback via the vehicle loudspeakers.

Comfort mobile phone interface

The Comfort mobile phone interface uses the HFP Bluetooth profile in the same way as the basic mobile phone

interface.

The Comfort mobile phone interface may be equipped with a wireless charging function.

To use the functions of the wireless charging function, you must correctly place a suitable mobile device in the

storage compartment. Depending on the equipment, the mobile device may be connected to the vehicle aerial. This

improves the reception and call quality.

Making phone calls and sending messages

Opening the mobile phone interface

— Touch HOME

Using a telephone

Select a telephone number to start the call. Various functions are available for selecting a telephone number.

Using contact details

If there are several phone numbers for each contact, you must select the desired phone number.

— Touch

Touch

and enter the contact data you are looking for. Touch the contact in the list to start the call.

Favourites. Touch the contact in the list to start the call.

Touch

All. Touch the contact in the list to start the call.

Use call list

The mobile phone interface stores incoming and outgoing calls in the call list. Frequently used phone numbers are

stored as favourites. Start calls via the call list.

—Touch

OR: Touch

All. Touch a number in the list to start the call.

Missed. Touch a number in the list to start the call.

Favourites. Touch a contact to start the call.

OR: Touch

Entering a telephone number manually

1. Touch and enter a telephone number.

2. Touch to start the call.

While you are entering a phone number, contacts that match the number will appear on the Infotainment

system display.

Sending text messages

Depending on the mobile telephone and the Infotainment system used, you can send and receive text messages and

emails via the mobile phone interface.

Switching between text messages and email

To send text messages or emails, activate the corresponding option at the top left of the screen. The active option is

displayed on the screen, e.g. Text message.

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1. Touch

2. Touch the desired option.

Sending an SMS

1. Touch

New message and type the message on the screen.

2. Touch OK followed by one or more contacts in the list. If necessary, you can use the Search function to find a

contact.

Sending an email

1. Touch

New message and type the message on the screen.

2. Touch OK followed by one or more contacts in the list. If necessary, you can use the Search function to find a

contact.

Telephone book, favourites and speed dial buttons

Phone book

When first pairing a mobile device with the Infotainment system, the phone book is stored in the Infotainment

system. It may be necessary to confirm transfer on the mobile device.

The phone book is updated every time you connect. The phone book that is still available can be used during the

update.

If conference calls are supported, you can open the phone book during a call and add another person.

If an image is stored for a contact, this can also be displayed in the list next to the entry.

Favourites and speed dial keys

A speed dial key can be assigned with a favourite from the phone book. If an image is stored in the entry, it will be

shown on the speed dial key.

Speed dial keys must be assigned manually and are then allocated to a user profile.

Assigning speed dial keys

1. Touch

2. Touch a contact from the telephone book. If multiple phone numbers are stored for the contact, touch the

number from the list.

Editing speed dial keys

1. Tap and hold a speed dial key until the phone book opens.

2. Touch a new contact from the phone book. If multiple phone numbers are stored for the contact, touch the

number from the list.

Calling a favourite

—Touch an assigned speed dial key.

Favourites are not updated automatically. If the telephone number of a contact should change, the speed dial

key must be assigned again.

Deleting favourites from the speed dial button

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Infotainment system -> Making phone calls and sending messages for Your Volkswagen Caddy SUV Fifth Generation (2020-2025)

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