Get Infotainment system -> Pairing, connecting and managing Guide for Volkswagen Caddy SUV Fifth Generation (2020-2025)

Pairing, connecting and managing

Connect a mobile device with telephone function to the Infotainment system in order to use the mobile phone

interface functions. The mobile device must be paired with the Infotainment system when the initial connection is

established. During this process, a user profile is automatically saved in the Infotainment system.

This pairing procedure can take a few minutes. Available functions depend on the mobile telephone used and its

operating system.

Pairing the mobile device

Prerequisites for pairing:

✓ Bluetooth is activated on the mobile device.

✓ Bluetooth is activated on the Infotainment system.

1. On the mobile device, call up the list of available Bluetooth devices and select the device name of the

Infotainment system.

2. Observe the messages on the mobile device and Infotainment system and confirm as required.

If pairing was successful, the data from the mobile device will be stored in the user profile.

3. Optional: confirm the message for the data transfer on the mobile device.

WARNING

Carrying out the pairing while driving may cause accidents or injuries.

● Only ever pair devices when the vehicle is stationary.

When some mobile devices are paired, a PIN is shown on the display of the mobile device. Enter this PIN into

the Infotainment system to complete the pairing process.

Bluetooth pairing via NFC

NFC is not available in all countries and vehicle models. Depending on the vehicle equipment, NFC is not available in

every vehicle with a wireless charging function.

Prerequisites for one-off pairing:

✓ NFC technology and a wireless charging pad are installed in the vehicle.

✓ NFC is activated in the mobile device.

1. Touch

Settings Select mobile telephone.

2. Unlock the mobile device.

3. Place the mobile telephone correctly on the wireless charging pad.

4. Continue and confirm Bluetooth pairing as indicated on the mobile device and on the Infotainment system.

The mobile device is paired with the Infotainment system.

The wireless charging function is deactivated while the Infotainment system is in theKnown mobile phones

menu. The wireless charging function will be reactivated when you leave the menu.

Managing connections

Prerequisites:

✓ The mobile device is paired and connected.

✓ Bluetooth is activated on the mobile device.

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1. Touch HOME

Mobile devices.

2. Touch to select the technology you wish to use for the connection.

Active and passive connection

At least one mobile device must be connected to the Infotainment system in order to use the mobile phone interface

functions. You can switch between an active and a passive connection when multiple mobile devices are connected

to the Infotainment system. In order to use the mobile phone interface with the desired mobile device, an active

connection to the Infotainment system must be established.

Difference between the connection types

Active

The mobile device is paired and connected. Mobile phone interface functions are carried out using the data

from this mobile device.

Passive

The mobile device is paired and connected. Only incoming calls can be accepted via the mobile phone interface.

Other functions are not available.

Paired mobile devices are stored in the Infotainment system even if they are not currently connected.

Switching connection type (passive to active)

Prerequisite: several mobile devices are connected simultaneously with the Infotainment system.

1. Touch . The mobile device with an active connection is highlighted.

2. Touch the designation of the desired mobile device. Other mobile devices are automatically passively

connected.

User profiles

An individual user profile is automatically created for each paired mobile device. The data from the mobile device

(e.g. contact data) are stored in the user profile. A maximum of 10 user profiles can be stored in the Infotainment

system simultaneously.

Deleting a user profile

1. Touch

Settings.

The user profiles are located underSelect mobile telephone or Mobile devices.

2. Select the required user profile and touch to delete.

Types of mobile phone interface

The following types of mobile phone interface may be present in the vehicle, depending on the equipment and the

country:

—Basic mobile phone interface.

—Comfort mobile phone interface.

Basic mobile phone interface

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Infotainment system -> Pairing, connecting and managing for Your Volkswagen Caddy SUV Fifth Generation (2020-2025)

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