Get Infotainment system -> Setting up Wireless App-Connect Guide for Volkswagen Caddy SUV Fifth Generation (2020-2025)

Introduction

App-Connect enables the user to display and operate content and functions from the mobile device on the

Infotainment system screen.

For this purpose, the mobile device needs to be connected to the Infotainment system via a USB interface with data

transfer function.

Some technologies can also be used inWireless App-Connect via the Bluetooth interface and a Wi-Fi connection.

WARNING

Using applications while the vehicle is in motion can distract you from the road. Accidents and injuries can occur if

the driver is distracted.

● Always drive carefully and responsibly.

WARNING

Applications that are unsuitable or used incorrectly can cause damage to the vehicle, accidents or serious injury.

● Protect the mobile device and the applications on it from misuse.

● Do not make changes to the applications.

● Observe the operating manual for the mobile device.

NOTICE

Volkswagen Commercial Vehicles is not responsible for damage to the vehicle caused by poor quality or faulty

applications, inadequate programming of applications, insufficient network strength or loss of data during

transmission or by misuse of the mobile devices.

The following technologies may be available:

—Apple CarPlay.

—Apple CarPlay Wireless.

—Android Auto.

—Android Auto Wireless.

—MirrorLink

The availability of the App-Connect technologies is country-specific and may vary depending on the mobile device

used.

You can find further information on the Volkswagen Commercial Vehicles website.

The wireless function of App Connect may be restricted or completely unavailable due to legal requirements

when you cross the border into a country that uses legal radio frequencies that differ from those in your home

country. This may be indicated by a message displayed on the Infotainment system. This restriction does not

apply to the wired App-Connect function, which can still be used.

Opening the App-Connect main menu

Navigation to the App-Connect main menu depends on the Infotainment system used.

■ Touch HOME

Setting up Wireless App-Connect

The mobile device needs to be paired with the Infotainment system before you can useWireless App-Connect.

Connecting a mobile device for the first time

1. Unlock the mobile device.

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2. Switch on Wi-Fi and Bluetooth on the mobile device.

3. Connect the mobile device to the Infotainment system using a USB cable or Bluetooth.

4. Open the App-Connect main menu if it does not appear automatically.

5. Select the mobile device and the desired technology.

6. Confirm any authorisation prompts on the mobile device to give the Infotainment system the necessary

permissions.

7. Disconnect the USB connection and connect to the Infotainment system again using Wi-Fi or Bluetooth.

Wireless App-Connect is set up.

The pairing is completed In the future, the connected mobile device will also be able to useWireless App-Connect

without a USB connection.

If pop-up menus are rejected during the connection process,Wireless App-Connect will not be available. In this case,

Volkswagen Commercial Vehicles recommends deleting the mobile telephones in both the device settings and on the

Infotainment system and restarting the connection process.

Wireless App-Connect may not be supported by all

technologies.

Applications (apps)

Volkswagen App-Connect allows content from Volkswagen Commercial Vehicles apps and third party apps displayed

on mobile devices to be shown on the Infotainment system screen.

There may be problems with compatibility with third party apps.

Apps, their use and the necessary mobile network connection may be subject to charges.

A wide range of apps may be available and they may depend on the vehicle and country. The content, scope and

providers of apps can vary. Some apps also depend on availability of services offered by third parties.

We are unable to guarantee that the available apps can be run on all mobile devices and all operating systems.

Apps offered by Volkswagen can be changed, discontinued, deactivated, reactivated and expanded without prior

notice.

Only certified apps can be used when driving so that the driver is not distracted.

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Infotainment system -> Setting up Wireless App-Connect for Your Volkswagen Caddy SUV Fifth Generation (2020-2025)

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