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Opening and closing -> Unlocking the boot lid manually for Your Volkswagen Transporter Van Seventh Generation (2021-2025)

The Easy Close function is available only when Keyless Access is activated .  
CAUTION  
If a valid vehicle key is located close to the boot lid, the Easy Close function can sometimes be operated  
accidentally, causing the boot lid to close, for example when sweeping underneath the rear bumper or if  
maintenance and repair work is carried out in the area around the rear bumper. If the boot lid is closed by mistake,  
this can cause injuries to persons in the path of the boot lid and material damage.  
Always make sure that there are no valid vehicle keys left unattended in the operating range of the boot lid.  
Always switch off the Easy Close function via the Infotainment system before any maintenance or repair work is  
carried out.  
Always switch off the Easy Close function via the Infotainment system before washing the vehicle.  
Always switch off the Easy Open/Easy Close function via the Infotainment system before fitting a bicycle carrier  
or attaching a trailer .  
The closing operation will be automatically interrupted if another boot lid function is activated during closing  
or if objects are detected in the area of the boot lid.  
The boot lid locks automatically after closing if the vehicle is locked and the Easy Close function is active. If  
the vehicle is completely unlocked and the Easy Close function is operated, the boot lid will not lock  
automatically after closing.  
Unlocking the boot lid manually  
Unlocking the boot lid manually  
Fig. 1 In the luggage compartment: Unlock the boot lid  
manually.  
1
1. Insert the screwdriver from the vehicle toolkit into the opening of the release lever→ Fig. 1  
2. Slide the release lever in the direction of the arrow.  
The boot lid is unlocked.  
.
3. Open the boot lid using more force than normal.  
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Troubleshooting  
Boot lid cannot be opened or closed automatically  
If the boot lid is blocked by an obstacle, the opening procedure will be interrupted.  
If obstacles are detected in its path, the boot lid will not open. The hazard warning lights system flashesthree times.  
The drive switches off automatically in order to prevent overheating if the boot lid is operated too frequently within a  
short space of time.  
The boot lid must be closed by hand if the 12-volt vehicle battery or fuse is disconnected or faulty.  
1. Check whether the boot lid is blocked by an obstacle.  
2. Manually open or close the boot lid (→ Boot lid, mechanical).  
Boot lid is stiff  
At outside temperatures around freezing point, the opening mechanism cannot always lift the partially opened boot  
lid automatically.  
1. Guide the boot lid further upwards by hand.  
The Easy Open sensor-controlled luggage compartment opener is not working  
Easy Open works only when the ignition is switched off.  
The charge level of the 12-volt vehicle battery is too low.  
Clean and dry the vehicle.  
The towing bracket is swivelled out .  
A towing bracket has been retrofitted to the vehicle .  
During heavy rain, Easy Open may be deactivated in order to prevent accidental activation.  
Easy Close automatic closing is not working  
Switch off the ignition and close the driver door.  
The charge level of the 12-volt vehicle battery is too low.  
The boot lid must be at least half open.  
Unhitch the trailer .  
There is more than one vehicle key in the luggage compartment.  
Perform Easy Close again.  
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