Get Getting to know your vehicle -> Electric vehicle: charging Guide for Renault Zoe 4 Door Third Generation (2019-2024)

ELECTRIC VEHICLE: charging (1/11)

Charging schematic diagram

1 Specific wall socket or recharging ter-

minal

2 Charging cord

3 Electric charging connection

3

2

1

If you have any questions regarding

the equipment needed for charging,

please ask an authorised dealer.

1.8

ELECTRIC VEHICLE: charging (2/11)

Important recommendations for charging your vehicle

Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury

or electric shocks which could result in death.

Charging

Do not do anything to the vehicle during charging (washing, working in the engine compartment, etc.).

In the event of the presence of water, signs of corrosion or foreign bodies in the charging cord connector or in the vehicle charg-

ing socket, do not charge the vehicle. Fire hazard.

Do not attempt to touch the cord contacts, the domestic socket or the vehicle charging socket, or introduce objects into them.

Never plug the charging cord into an adapter, multiple socket or extension lead.

The use of generators is prohibited.

Do not remove or change the vehicle charging socket or the charging cord. Fire hazard.

Do not modify or perform any action on the installation during charging.

In the event of an impact, even slight, against the charging socket or valve, have them checked by an authorised dealer as

soon as possible.

Take care of the cord: do not tread on it, immerse it in water or pull on it or let anything knock against it.

Check regularly that the charging lead is in good condition.

In the event of damage to the charging lead (corrosion, browning, cuts, etc.), to the unit or to the vehicle's electrical charging

socket, do not use them. Please see an authorised dealer to replace them.

In the event of non-activation of the charging flap locking mechanism and/or unlocking of the vehicle's electric charging socket,

please contact an approved dealer.

1.9

ELECTRIC VEHICLE: charging (3/11)

B

A

D

C

Always read the charging cord instruc-

tions carefully before using it B.

Charging cord A

Charging cord B

This cord allows:

This lead is specific to your vehicle and

designed for connecting to wall sockets

or public terminals to enable standard

charging of the traction battery.

– in normal use, on a socket used only

for the vehicle (14 A/16 A charge);

– occasional charge using a domestic

socket, (8 A charge) when you are

not at home, for example.

Never leave the socket hanging by

the cord. Use the hooks C to attach

it.

Sockets must be fitted as stated in the

instructions in the instructions supplied

with the charging cord B.

We recommend that you use a

charging cord that enables a stand-

ard charge to charge the traction

battery.

If a charging cord malfunctions

during the charging process (red

warning light on the unit D), stop

charging immediately. Please refer

to the cord instructions.

Each charging lead is stored in the

luggage compartment of the vehi-

cle.

1.10

ELECTRIC VEHICLE: charging (4/11)

Important recommendations for charging your vehicle

Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury

or electric shocks which could result in death.

Choice of charging cord

The standard charging cords supplied with the vehicle have been designed specifically for this vehicle. It is designed to protect

you against the risks of electric shock that can lead to death or fire.

Do not use with the charging leads of previous vehicles as they are not adapted. For safety reasons, the use of a charging cord

not recommended by the manufacturer is strictly forbidden. Failure to follow this instruction can lead to risks of fire or elec-

tric shock that can prove fatal. For information on a charging cord suited to your vehicle, please consult an authorised dealer.

Using the charging lead B

Please read the instructions that come with the charging cord carefully to learn about precautions you must take when using

the product and the technical specifications required when fitting the socket.

Installation

Power supply systems

Only use charging terminals which conform to the IEC 61851-1 standard and connecting points protected by:

– a type A 30 mA residual differential current system specific to the socket used;

– an overcurrent protection device;

– protection against overvoltage relating to lightning in exposed areas (IEC 62305-4).

Wall socket

Have a special wall socket installed by a qualified professional.

In the case of domestic charging

Have a qualified professional check that each socket to which you will connect the charging cord complies with the standards

and regulations in force in your country and that it complies with the specifications described previously in the information on

“Power supply systems”.

1.11

ELECTRIC VEHICLE: charging (5/11)

Charging types that conform

to European standards

4

5

3

6

Alternating current (AC)

If the information is displayed on the

vehicle charging flap, follow the instruc-

tions below.

Before plugging in a charging lead,

check that:

– the colour and one of the letters of

the inlet socket 4 correspond to the

colour and one of the letters on the

end 5 of the lead;

3

5

6

– the colour and one of the letters of

the inlet socket 3 correspond to the

colour and one of the letters on the

end 6 of the lead.

Charging type

Alternating current (AC)

Charging terminal 4/

Charging lead 5

Connection

Vehicle 3/Charging lead 6

Charging types that con-

form to European stand-

ards (for all other cases,

please consult an ap-

proved dealer).

1.12

ELECTRIC VEHICLE: charging (6/11)

Charging types that conform

to European standards

(continued)

3

6

Direct current (DC)

If the information is displayed on the

vehicle charging flap, follow the instruc-

tions below.

Before plugging in a charging lead,

make sure that the colour and one of

the letters of the inlet socket 3 corre-

spond to the colour and one of the let-

ters on the end 6 of the charging lead.

3

6

Charging type

Connection

Direct current (DC)

Vehicle 3/Charging lead 6

Charging types that con-

form to European stand-

ards (for all other cases,

please consult an ap-

proved dealer).

1.13

ELECTRIC VEHICLE: charging (7/11)

The vehicle has two charging connec-

tions located at the front of the vehicle:

If the vehicle is parked for more than

three months with near zero charge, it

may become impossible to charge the

battery.

– E socket for charging up to 22 kW;

3

– F socket, depending on the vehicle,

To preserve the service life of your trac-

tion battery, avoid parking the vehi-

cle for more than one month with high

charge, especially when the weather is

very hot.

for rapid charging.

Precautions

Avoid charging and parking your ve-

hicle in extreme temperatures (hot or

cold).

E

Favour charging the traction battery

after driving and/or in mild tempera-

tures. Otherwise, charging may take a

longer period of time or even become

impossible.

Under extreme conditions, charging

may take several minutes before start-

ing (time required for the traction bat-

tery to cool down or warm up).

F

Recommendations

When the vehicle is parked for more

than seven days in temperatures below

about -25°C, charging the traction bat-

tery can become impossible.

Electric charging

connection 3

– In high temperatures, try to park and

recharge the vehicle in a shaded/

covered location;

Note: If in a snowy environment,

remove snow from the vehicle charging

area before plugging in or disconnect-

ing. Snow in the socket may block the

insertion of the charging cord plug.

– charging can be performed in the

rain or snow;

– activating the air-conditioning in-

creases the charging time required.

In the absence of any protection

against overvoltage, you are recom-

mended not to charge the vehicle in

stormy weather (lightning, etc).

1.14

ELECTRIC VEHICLE: charging (8/11)

The charging cord is automatically

locked with the vehicle. This will make it

impossible to unplug the cord from your

vehicle.

7

10

8

6

9

If rapid charging the vehicle (DC),

the charging cable between your

vehicle and the charging terminal

must not exceed 30 metres.

– open valve 8;

Recharging the traction

battery

Vehicle stationary, ignition off:

– plug in the end of the cord to the

power supply;

If there is any doubt about the length

of the cable, consult the owner of

the charging terminal (DC).

– grab the handle 9;

– take the charging cord located in the

boot of your vehicle;

– plug in the vehicle cord. The warning

light 7 flashes in yellow;

– remove it from its storage bag;

– after you hear a locking click, check

that the charging cord is properly

plugged in. To check the locking, pull

gently on the handle 9.

– press the 6 switch to unlock the 10

charging flap;

Make sure you fully uncoil the charg-

ing cord to limit its heating.

Do not use an extension

lead, multiple socket or

adapter.

Fire hazard.

1.15

ELECTRIC VEHICLE: charging (9/11)

7

When charging starts, the following

information is displayed on the instru-

ment panel:

– the energy level on the battery warn-

ing light 11;

– the battery refill rate;

– an estimate of the remaining charg-

ing time (this is not displayed after

about 95% charge);

– the warning light 12 indicates that

the vehicle is connected to a power

supply;

– your vehicle range will vary accord-

ing to the charge level.

11

12

The display on the instrument panel

disappears after a few seconds. It reap-

pears on the instrument panel when a

door is opened. Once charging is com-

plete, the warning light 7 appears con-

tinuously in green. You do not need to

wait until the charge is at reserve levels

to recharge your vehicle.

During charging, the warning light 7

flashes in blue.

The traction battery charging time depends on the amount of energy remaining

and the power delivered by the charging terminal. The information is displayed on

the instrument panel during charging ➥ 1.80.

Operating faults

If the warning light 7 appears contin-

uously in red, please contact an ap-

proved dealer.

Note: under certain conditions, the actual charging time may be longer than the

charging time displayed on the instrument panel. This depends on:

– the quality of the electrical network;

– the initial charge level;

– the exterior temperature is too cold;

– ...

In the event of a problem with the charging cable, we recommend that you re-

place it with a cable that is identical to the original. Consult an approved dealer.

1.16

ELECTRIC VEHICLE: charging (10/11)

Note: immediately after a long charge

of the traction battery, the cable may be

hot. Please use the handles.

7

10

8

6

9

2

Precautions to take when removing

from the socket

– unplug the charging lead 2 from the

vehicle;

– the valve 8 must be closed;

– you must close the 10 charging flap

It is imperative to follow the unplug-

ging steps in order.

and press on it in order to lock it;

– unplug the lead 2 from the power

supply 1;

After pressing the charging cord un-

locking button, you have 30 seconds

to unplug it before it locks again.

– Press the switch 6 or press and

hold on the door unlocking button

on the card in order to release the

vehicle charging lead;

– place the lead 2 in its storage bag

and store it in the luggage compart-

ment.

– grab the handle 9;

To avoid disturbing the

charging

monitoring

system, do not install any

antistatic strip to the vehi-

cle.

1.17

ELECTRIC VEHICLE: charging (11/11)

13

14

7

13

14

The label 13 located on the right-hand

side reminds you of the following in-

structions:

– do not wash the charging flap using

a high-pressure water jet;

– with the vehicle stationary, the valve

and the charging flap can be open;

– when the vehicle is being driven, the

valve and the charging flap must be

closed;

– open the flap to connect the charging

lead;

– connect to a domestic socket, an al-

ternating voltage charging terminal

or a quick charging terminal;

– for any information on charging,

please consult your vehicle user

manual.

Label 13

The label 13 located on the charg-

ing flap 10 displays details on how the

charging operation is indicated by the

status of the warning light 7:

– flash in yellow: the lead is plugged

into the vehicle and the system car-

ries out its checks;

– flashing in blue: charging is in pro-

gress;

– illuminated continuously in blue:

charge programming is activated;

– illuminated continuously in green:

the vehicle is fully charged;

Label 14

The label 14 located on the charging

flap 10 indicates that it is possible to re-

lease the charging flap from the vehicle

by pressing and holding the door un-

locking button on the card.

– close the flap again once discon-

nected;

– flashing in red: operating fault.

1.18

Getting to know your vehicle -> Electric vehicle: charging for Your Renault Zoe 4 Door Third Generation (2019-2024)

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