2019-2024 Renault Zoe 4 Door Getting to know your vehicle -> Electric vehicle: introduction User Manual
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Getting to know your vehicle -> Electric vehicle: introduction for Your Renault Zoe 4 Door Third Generation (2019-2024)

ELECTRIC VEHICLE: introduction (1/5)  
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2
1
4
1 Electric charging connection  
2 Electric motor  
3 Secondary 12V battery  
4 400 V traction battery  
5 Orange electrical power cables  
5
1.2  
ELECTRIC VEHICLE: introduction (2/5)  
Electric vehicles have special features,  
but operate in a similar manner to con-  
ventional vehicles.  
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7
The main difference in electric vehicles  
is the exclusive use of electric energy  
instead of fuel, as used in convention  
vehicles.  
We therefore recommend that you read  
these instructions describing your elec-  
tric vehicle carefully.  
8
You can access these services by:  
Connected services  
(depending on the vehicle)  
– external digital devices (mobile tele-  
phones 7, tablets 8 etc.);  
Your electric vehicle has connected  
services that provide information and/  
or control:  
– the vehicle multimedia screen 6.  
For more information, refer to the mul-  
timedia equipment instructions or con-  
tact an Approved Dealer.  
– your vehicle’s charging status with  
low battery warning;  
– the traction battery charging pro-  
gramming, based on certain choices  
on offer;  
– remaining vehicle range;  
– ...  
You can subscribe to a connected  
service or extend it at any time by  
consulting an authorised dealer.  
1.3  
ELECTRIC VEHICLE: introduction (3/5)  
400 V traction battery  
Secondary 12V battery  
Batteries  
This battery stores the energy neces-  
sary to operate the motor in your elec-  
tric vehicle properly. As with any bat-  
tery, it discharges after use, and must  
be regularly recharged.  
The second battery on your vehicle is  
a secondary 12 V battery: this supplies  
the energy required to operate vehicle  
equipment (lights, windscreen wipers,  
ABS, etc).  
Your electric vehicle has two types of  
battery:  
– a 400V traction battery;  
– secondary 12 V battery.  
You do not have to wait until the traction  
battery hits the reserve level in order to  
recharge it.  
Charging times vary depending on the  
type of specific wall unit socket or public  
terminal you connect to.  
Your vehicle range will depend on the  
charge level of the traction battery, and  
also on your driving style 2.16.  
1.4  
ELECTRIC VEHICLE: introduction (4/5)  
A
9
The vehicle drive system  
in an electric vehicle uses  
a direct voltage of approxi-  
mately 400 volts.  
This system can get hot during  
and after switching off the ignition.  
Respect warning messages given  
on the labels in the vehicle.  
The A symbol denotes the electrical el-  
ements of your vehicle which may pres-  
ent health risks.  
“400 volt” electrical circuit  
The 400 V electrical circuit is denoted  
by orange cables 9 and parts bearing  
the symbol.  
All interventions or modifications to  
the 400V electrical system (com-  
ponents, cables, connectors, trac-  
tion battery) are strictly prohibited  
due to the risks they present to your  
safety. Please contact an authorised  
dealer.  
The risk of serious burns or elec-  
tric shocks can lead to death.  
1.5  
ELECTRIC VEHICLE: introduction (5/5)  
Bad weather, flooded roads:  
Driving  
Noise  
As with a vehicle fitted with an auto-  
matic gearbox, you will have to get  
used to not using your left foot, and not  
using this foot to brake.  
Electric vehicles are particularly quiet.  
You will not yet necessarily be used to  
it, and neither will other road users. It  
is difficult for them to hear the vehicle  
when it is moving.  
Do not drive through floods  
if the depth of water is  
above the lower edge of  
the wheel rims.  
When driving, if you lift your foot off the  
accelerator pedal or depress the brake  
pedal, the motor generates electrical  
current during deceleration, and this  
energy is used to brake the vehicle and  
recharge the traction battery 2.13.  
As the motor is silent, you will hear  
noises that you are not used to hearing  
(aerodynamic noises, tyre noise, etc.).  
Each time the ignition is switched off,  
the ventilation will be switched off after  
about ten seconds.  
Special feature:  
After a maximum charge of the battery  
and during the first few miles of using  
the vehicle, the engine brake will be  
temporarily reduced. Please adapt your  
driving style appropriately.  
Obstructions to the driver  
On the driver’s side, only  
use mats suitable for the  
vehicle, attached with the  
pre-fitted components, and check  
the fitting regularly. Do not lay one  
mat on top of another.  
Pedestrian horn  
The pedestrian horn enables you to  
warn others of your presence – espe-  
cially pedestrians and cyclists.  
When the engine is started, the pedes-  
trian horn is activated automatically.  
The sound is triggered when the vehi-  
cle speed is between approximately 1  
and 19 mph (1 and 30 km/h) 1.98.  
There is a risk of wedging the  
pedals.  
Your electric vehicle is  
silent. Before leaving it, with  
your foot on the brake, stop  
the engine.  
The engine brake should  
under no circumstances be  
used as a substitute for the  
brake pedal.  
RISK OF SERIOUS INJURY.  
1.6  

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