2019-2024 Renault Zoe 4 Door Getting to know your vehicle -> Locking, unlocking the doors User Manual
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Getting to know your vehicle -> Locking, unlocking the doors for Your Renault Zoe 4 Door Third Generation (2019-2024)

LOCKING, UNLOCKING THE DOORS (1/3)  
If the card does not work:  
In certain cases, the card may not  
work:  
2
1
A
– when the card battery is drained, flat  
battery, etc.  
– due to the use of electronic devices  
near to the remote control (e.g.  
mobile telephone);  
– vehicle located in a high electromag-  
netic radiation zone.  
It is then possible:  
– to use the key that is built into the  
card;  
– to lock each of the doors manually;  
The card’s built-in key  
– to use the interior door locking/un-  
locking control (refer to the following  
pages).  
The integrated 2 key is used to lock or  
unlock the front left-hand door if the  
card does not work.  
Access with key 2  
Slide the rear casing 1 downwards  
while pressing on zone A.  
1.32  
LOCKING, UNLOCKING THE DOORS (2/3)  
3
2
Using the key integrated in the card  
Locking the doors manually  
Insert the key 2 into the lock of the front  
left-hand door and lock or unlock.  
Turn screw 3 with the door open (using  
the end of the key) and close the door.  
This means that the doors are then  
locked from the outside.  
The doors may then only be opened  
from the inside or by using the key in  
the front left-hand door.  
1.33  
LOCKING, UNLOCKING THE DOORS (3/3)  
Door and tailgate status  
Locking the doors without  
the card  
indicator  
When the ignition is on, the indicator  
light above the 4 switch informs you of  
the locking status of the opening ele-  
ments:  
For example, in the event of a dis-  
charged battery or the card temporarily  
not working, etc.  
4
With the engine switched off and an  
opening (door or boot) open, press  
and hold the switch 4 for more than five  
seconds.  
– indicator light on, the doors and tail-  
gate are locked,  
– indicator light off, the doors and tail-  
gate are unlocked.  
When the door is closed, all the doors  
and tailgate will be locked.  
If the ignition is off, when you lock the  
doors the warning light remains lit for  
some time before disappearing.  
Note: unlocking the vehicle from the  
outside is only possible with the card in  
the vehicle’s access zone or using the  
key integrated in the card.  
Interior locking/unlocking  
door control  
Switch 4 simultaneously controls the  
doors and the tailgate.  
Never leave your vehicle  
with the card inside.  
If a door or the tailgate is open or not  
closed properly, the doors and tailgate  
lock/unlock quickly.  
If transporting an object with the tail-  
gate open, you can still lock the doors:  
with the ignition off, press and hold  
switch 4 for more than five seconds to  
lock the other opening elements.  
After locking/unlocking the vehi-  
cle using the buttons on the card,  
remote locking and hands-free un-  
locking are deactivated.  
Driver’s responsibility  
If you decide to keep the  
doors locked when you are  
driving, remember that it  
To reactivate the “hands-free” mode:  
restart the vehicle.  
may be more difficult for those as-  
sisting you to gain access to the pas-  
senger compartment in the event of  
an emergency.  
1.34  

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