Infotainment system -> App-Connect for Your Volkswagen ID.7 4 Door First Generation (2023-2025)

Introduction to the topic  
App-Connect enables the user to display and operate content and functions from the mobile telephone on the  
Infotainment system screen.  
For this, the mobile telephone must be connected to the Infotainment system using aUSB  
interface with data transfer function.  
Some technologies can also be used withApp-Connect Wireless via the Bluetooth interface and theWi-Fi  
hotspot of the Infotainment system.  
The following technologies may be available:  
Apple CarPlay™.  
Apple CarPlay™ Wireless.  
Android Auto™.  
Android Auto™ Wireless.  
Baidu CarLife™.  
The above-named technologies are operated by third parties and are not made available by Volkswagen. Volkswagen  
is not responsible if these technologies are terminated, discontinued or deactivated during the service life of the  
vehicle. There may be problems with compatibility with third-party apps. We are unable to guarantee that the  
available apps can be run on all mobile telephones and all operating systems.  
The availability of the App-Connect technologies is country-dependent and may vary according to the mobile  
telephone. A wide range of apps may be available and they may depend on the vehicle and country. The content,  
scope and providers of apps can vary. The apps offered by Volkswagen can also be changed, discontinued,  
deactivated, reactivated and upgraded without prior notice. Some apps also depend on availability of services offered  
by third parties.  
For more information, please visit the Volkswagen website.  
Apps, their use, and the necessary mobile network connection may be subject to  
charges.  
WARNING  
Using apps while the vehicle is in motion can distract you from the road. Serious accidents and fatal injuries can  
occur if the driver is distracted.  
Use apps and functions only when the vehicle is stationary.  
Drive with your full attention and with responsibility.  
WARNING  
Use of unsuitable apps or incorrect use of apps can cause damage to the vehicle and accidents with serious injuries,  
or even death.  
Protect the mobile telephone with its apps against misuse.  
Volkswagen is not responsible for damage to the vehicle caused by poor-quality or faulty third-party apps,  
inadequate programming of third-party apps, insufficient network strength, data loss, misuse of mobile  
devices, or malware on data media, computers, tablets and mobile telephones.  
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Symbols and settings for App-Connect  
Symbols in the menu App-Connect  
The display of symbols depends on the equipment and the country.  
or  
Show more information.  
Open the App-Connect settings menu.  
Select Apple CarPlay technology.  
Select Android Auto technology.  
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Connecting a mobile telephone with App-Connect  
You must first pair the mobile telephone with the Infotainment system in order to useApp-Connect or App-  
Connect Wireless. With App-Connect Wireless, the connection is initiated via Bluetooth and is then established via the  
Wi-Fi  
hotspot of the Infotainment system.  
If Apple CarPlay is used, the Bluetooth connection is terminated again when the connection via theWi-  
Fi  
hotspot of the Infotainment system has been established.  
If Android Auto is used, the Bluetooth connection is  
maintained.  
Connecting a mobile telephone for the first time  
1. For App-Connect Wireless, connect the mobile telephone with Bluetooth and with theWi-Fi  
hotspot of the Infotainment system (→ Mobile phone interface) (→ Wi-Fi).  
For App-Connect, connect the mobile telephone with the Infotainment system using aUSB  
cable.  
2. Tap  
.
3. Select the mobile telephone and the required technology.  
4. Grant the Infotainment system the necessary permissions. To do this, confirm the permission requests on the  
mobile telephone.  
App-Connect or App-Connect Wireless is set up.  
App-Connect and App-Connect Wireless will not be available if you do not confirm the pop-up menus during the  
connection process. In this case, Volkswagen recommends deleting the mobile telephones in both the device settings  
and on the Infotainment system and restarting the connection process.  
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Apple CarPlay™  
Prerequisites  
The following conditions must be fulfilled in order to useApple CarPlay:  
The iPhone must supportApple CarPlay.  
Voice control (Siri) must be activated on the iPhone.  
Apple CarPlay must be activated in the iPhone settings without any restrictions.  
For Apple CarPlay Wireless, Bluetooth® and the Infotainment system as aWi-Fi  
hotspot must be activated on the iPhone.  
If Apple CarPlay Wireless is not possible, the iPhone must be connected to the Infotainment system via aUSB  
connection with data transfer capability. Only USB ports with data transfer capability are suitable for using  
Apple CarPlay.  
The USB  
cable used must be an original cable from Apple.  
The availability of the technologies depends on the country and may  
vary.  
Information on technical requirements, compatible iPhones, certified apps and availability is available on the  
Volkswagen and Apple CarPlay websites or from your Volkswagen dealership.  
Launching Apple CarPlay  
1. To open the App-Connect main menu, tap  
.
2. Tap to establish a connection with the iPhone.  
Disconnecting  
1. To open the App-Connect main menu when inApple CarPlay mode, tap  
2. Tap to disconnect the active connection.  
.
How the function buttons are displayed on the screen may vary.  
Points to note  
Please note the following points during an activeApple CarPlay connection:  
Telephone functions are possible only viaApple CarPlay for the iPhone that is connected to the Infotainment  
system via Apple CarPlay.  
The connected iPhone cannot be used as a media device in theMedia main menu.  
It is not possible to use theApple CarPlay navigation at the same time as the internal navigation. The last route  
guidance to be started terminates the previous active route guidance.  
Voice control  
1. Tap  
briefly to start voice control of the Infotainment system.  
to start voice control (Siri) of the connected iPhone.  
Or: long-tap  
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Android Auto™  
Prerequisites  
The following prerequisites must be met in order to use Android Auto:  
The smartphone must support Android Auto.  
An Android Auto app must be installed on the smartphone.  
For Android Auto Wireless, Bluetooth® must be activated on the smartphone and in the Infotainment system. In  
addition, the Infotainment system must also be activated as a Wi-Fi  
hotspot.  
If Android Auto Wireless is not possible, the smartphone must be connected to the Infotainment system using a  
USB  
connection with data transfer capability. Only USB connections with data transfer capability are suitable for using  
Android Auto.  
The USB  
cable used must be an original cable from the smartphone manufacturer.  
The availability of the technologies depends on the country and may  
vary.  
Information on technical requirements, compatible smartphones, certified apps and availability is available on  
the Volkswagen and Android Auto websites or from your Volkswagen dealership.  
Starting Android Auto  
1. To open the App-Connect main menu, tap  
.
2. Tap Android Auto to establish a connection with the smartphone.  
Disconnecting  
1. To open the App-Connect main menu when in Android Auto mode, tap  
2. Tap to disconnect the active connection.  
.
Points to note  
The following points apply when an Android Auto connection is active:  
An active Android Auto device can also be connected simultaneously to the Infotainment system via Bluetooth  
(hands-free profile, HFP  
).  
Telephone functions are possible via Android Auto. If the Android Auto device is connected to the Infotainment  
system via Bluetooth at the same time, the telephone function on the Infotainment system can also be used.  
An active Android Auto device cannot be used as a media device in theMedia main menu.  
It is not possible to use the Android Auto navigation at the same time as the internal navigation. The last route  
guidance to be started terminates the previous active route guidance.  
There is no media mode display on the instrument cluster display.  
Voice control  
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