1. Download the Volkswagen app if you have not already done so.
2. In the Infotainment system, tap System settings Connect to VW Connect.
3. Scan the QR code with the app.
4. Optional: provide proof of identity (→ Volkswagen Ident process). This is necessary only if security-relevant
services are to be activated.
After successful registration, you are the primary user of the vehicle and the services are
activated.
Setting, changing and resetting the S-PIN
Input of the security PIN(S-PIN) is requested in addition to the password as part of user authentication and acts as
a second security level to protect security-relevant services from unauthorised access.
The security PIN
, S-PIN, is a multi-digit number sequence that can be freely selected during the registration process.
When creating theS-PIN
, avoid easy-to-guess number sequences and generally known birthday dates.
You must treat theS-PIN
as strictly confidential. For security reasons, you should change the S-PIN if theS-PIN is disclosed to a third party.
Setting the S-PIN via myVolkswagen and via the app
—In myVolkswagen, you can set theS-PIN
in your user account.
—In the app, you can set theS-PIN
during the registration process.
The S-PIN
should consist of four non-identical digits that are not sequential in either ascending or descending order.
Changing the S-PIN via myVolkswagen and via the app
—In myVolkswagen, you can change theS-PIN
in your user account.
—In the app, you can change theS-PIN
in your user profile. To change the S-PIN, you must enter and confirm both the previous and newS-PIN.
If you enter the S-PIN
incorrectly several times, the input field will be blocked for a certain period.
Resetting the S-PIN via myVolkswagen and via the app
—In myVolkswagen, you can reset theS-PIN
in your user account.
—In the app, you can reset theS-PIN
in your user profile.
After the S-PIN
has been reset, the services can no longer be used until the vehicle keeper has verified themselves in the
vehicle. You must enter an activation PIN in the vehicle for verification. You can use the services again in full after
renewed ordering and activation.
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