Get Infotainment system -> User management Guide for Volkswagen ID.7 4 Door First Generation (2023-2025)

Introduction to the topic

User accounts can be created for different vehicle users by means of the user management function. This allows

personalised vehicle settings (e.g. for the air conditioning system)to be saved in a user account.

The following user roles are available for user accounts:

Primary user

—The “primary user” role is intended for the vehicle keeper or for users who do not just have temporary

authorisation to use the vehicle (e.g. a lessee or company car driver). Only the primary user is authorised to order

and activate services for a specific vehicle.

—There is only one primary user per vehicle. If a new primary user legitimises themselves for the vehicle, the

previous primary user will automatically lose their primary user role. The previous primary user will be informed

about this.

Guest users

—The “guest user” role is intended for all other vehicle users who do not have the “primary user” role but who want

to save vehicle settings in a personal user account. Like the primary user, the guest user can also use mobile online

services in the vehicle. Use of the mobile online services in the app is possible with restrictions for the guest user.

Anonymous guest

—The “Anonymous guest” user role is a non person-specific account that exists locally in the vehicle and cannot be

synchronised with the server. The “Anonymous guest” user role is intended for anonymous guests. These are

persons who have access to the vehicle but do not log in. This account exists only once in vehicles with online

personalisation and cannot be deleted. If the “Anonymous guest” user role is activated in the vehicle, all users

logged into the vehicle will be logged out temporarily.

355

Managing users

After successful registration and verification, you can assign rights to the vehicle users.

In addition to the primary user, there are also guest users and anonymous guest users. It is not possible to

manage the anonymous guest users. As the primary user, you can view and manage guest users via the

myVolkswagen customer area and via the app.

Removing guest users via myVolkswagen

1. Open the Vehicle users Manage users area.

2. In the Guest user area, click onDelete next to the corresponding user.

Removing guest users via the app

1. Open the Vehicle users Manage users area.

2. To remove a user, go to theGuest user area and tap next to the user that you want to remove.

Deleting the primary user

If you sell your vehicle or transfer the services to another user, you should reset the Infotainment system to the

factory settings. This will also delete the primary user and the service-specific data that is stored in the vehicle.

When you restore the system to factory settings, a pop-up window appears in the Infotainment system asking

whether you also want to reset the primary user. Carrying out this function will delete the link between the primary

user and the services in the relevant vehicle. Resetting the Infotainment system to the factory settings permanently

deletes entries, settings and the stored data according to the selection you make.

356

Changing and deleting user data

You can change or delete your user and login data. Any changes to your login details will simultaneously also apply

to the all other Volkswagen systems that use the Volkswagen ID.

Changing user data via myVolkswagen

1. Open myVolkswagen Settings in the customer area and open one of the following areas:

—Volkswagen ID.

—Privacy settings and consents.

2. Click on Volkswagen ID Adapt data.

3. Change and save the user data.

4. If necessary, adapt and save the information in thePrivacy settings and consents area.

Deleting user data via myVolkswagen

1. In the myVolkswagen customer area, click onSettings Volkswagen ID Delete data.

Your data will be deleted. YourVolkswagen ID will not be deleted.

357

Infotainment system -> User management for Your Volkswagen ID.7 4 Door First Generation (2023-2025)

Related Topics

Infotainment system

Popular Owner Manuals

Latest Owner Manuals