Infotainment system -> Upgrades for Your Volkswagen ID.7 4 Door First Generation (2023-2025)

Introduction to the topic  
With Upgrades, the vehicle can be permanently or temporarily extended by new functions.  
Functions  
Depending on the vehicle model, you can permanently or temporarily activate convenience and Infotainment system  
functions and also driver assist systems for a fee.  
Activation of functions depends on the country and vehicle.  
Some Infotainment systems contain a list of activated functions.  
Activated functions are not linked to the duration of the user account.  
Inform the user or buyer about permanently activated and time-limited functions when renting or selling the vehicle.  
WARNING  
Activating functions while the vehicle is in motion can distract you from the road. Serious accidents and fatal  
injuries can occur if the driver is distracted.  
Only activate functions when the vehicle is stationary.  
Drive with your full attention and with responsibility.  
If the required hardware for the respective activatable function is not available in the vehicle, it can be  
retrofitted in some cases by a correspondingly qualified workshop. Volkswagen recommends using a  
Volkswagen dealership.  
If the required software for the activatable function is not available in the vehicle, the software can be  
retrofitted . Retrofitting may be subject to charge, depending on the type of software.  
Status of the function  
Function activated.  
Function faulty or temporarily not available.  
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Viewing and activating functions  
Viewing functions  
Before reactivating the vehicle’s drive system, read the notification in the Infotainment system about  
completed activation. Observe the instructions if activation was not successful.  
Prerequisites  
A suitable Infotainment system is installed in the vehicle.  
The hardware in the vehicle is compatible and offers the required performance.  
A valid contract for use of the services exists between you and Volkswagen.  
The vehicle is assigned to your user account.  
You have the “primary user” role for the vehicle (→ Manage users).  
Sufficient mobile reception is available at the current location of the vehicle.  
The electrical system in the vehicle is ready for use.  
The vehicle battery has a sufficient charge level.  
The 12-volt vehicle battery is appropriately charged.  
The factory-fitted control unit with integratedeSIM  
card is present.  
1. Tap HOME  
Upgrades.  
All available functions for the vehicle can also be viewed in the In-Car Shop in the Infotainment  
system.  
Viewing functions  
The activated functions for the vehicle are displayed in theUpgrades menu.  
Activating functions  
Do not drive the vehicle during activation.  
All features on demand for the vehicle are displayed in the In-Car Shop of the Infotainment system.  
The primary user can activate the existing functions for the vehicle in the In-Car Shop or in theWe Connect web shop.  
1. To open the In-Car Shop of the Infotainment system, tap HOME  
.
2. Tap the function in the In-Car Shop and follow the instructions in the Infotainment system.  
Follow the instructions in the Infotainment system during and after  
activation.  
After successful activation, some functions require you to park the vehicle for approx. 10 min.  
1. Deactivate the vehicle’s drive system and switch on the electronic parking brake.  
2. Close the bonnet, boot lid, all windows and all doors.  
3. Make sure that all vehicle occupants get out and that no animals are left behind in the vehicle.  
4. Take all vehicle keys with you and get out of the vehicle.  
5. Lock the vehicle and remove the vehicle keys from the detection range of the vehicle.  
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If you have the “primary user” role for the vehicle (→ Manage users), you can also view activated functions in  
the app.  
Troubleshooting  
Where can I obtain functions?  
Functions are available from a web shop that is accessible via your user account.  
Depending on the vehicle equipment, functions can also be activated directly via the Infotainment system in the In-  
Car shop.  
Are there any function restrictions during activation?  
The function is not available during activation.  
Where is successful activation shown?  
Successful activation is displayed in the Infotainment system.  
When will the activated function be available?  
Depending on the function activated, it will be available either immediately or only after the next driving cycle, in  
other words after deactivation and renewed activation of the vehicle's drive system.  
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