To use the online services, the Infotainment system has to be connected to the internet via the eSIM of the factory-
fitted Volkswagen We Connect control unit (OCU). You can set up the eSIM internet connection to automatically use
all We Connect services except “Streaming & Internet”.
You can purchase optional data plans in order to use the “Wi-Fi hotspot” and “Streaming & Internet” services, or
alternatively you can use a mobile telephone as a hotspot. You need a SIM card with a data plan to use the “Wi-Fi
hotspot” and “Streaming & Internet” services via a mobile hotspot.
Privacy settings
The privacy function enables the staggered blocking or authorisation of data transmission between the vehicle and
the internet.
You can set the required mode in the Infotainment system.
The privacy function applies only to data transmissions via the OCU with an integrated SIM card. The privacy function
cannot prevent the transmission of data from a paired mobile device to the telephone interface.
The privacy function is not available with all Volkswagen Infotainment systems.
You cannot switch off or deactivate statutory services and their associated data transmission, e.g. eCall Emergency
System.
Please note that every vehicle user can adjust individual privacy function settings. These settings may be
different from those preferred by the vehicle owner.
Privacy function symbols
The following symbols display the privacy function mode individually or together in the Infotainment system.
Grey: Offline, not connected to the Internet.
Online, connected to the Internet.
“Maximum privacy” mode.
“No position data” mode.
“Use my position” mode.
“Share my position” mode.
Example showing “Maximum privacy” mode display:
.
Glossary
Activate one of the following modes on the Infotainment system in order to permit or prevent data transmission.
Mode: “Maximum privacy”
The following happens in this mode:
—All We Connect, We Connect Plus and Connect Fleet services are deactivated and not transmitting any data.
—All tracking services are deactivated→ Effects on online functions and tracking services.
—The eSIM card is deactivated.
—All vehicle functions that require an online connection via the eSIM card are deactivated→ Effects on online
functions and tracking services.
—It is not possible to update any information and data stored in the control units, e.g. emergency call numbers,
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