Get Connectivity -> App-Connect Guide for Volkswagen Touran 4 Door Third Generation (2022-2025)

Introduction

Mobile devices can be connected to the Infotainment system via the wired and wireless connections in the vehicle.

The type and number of wired and wireless connections depends on the vehicle equipment and the country. The

connections may differ within a model line or in a model with optional equipment.

In wired connections, only use the original connecting cable that belongs to the device or the connecting cable that

was placed in the vehicle at the factory, if available.

If the plug on the connector cable cannot be inserted, check the position and the connections.

NOTICE

If you use unsuitable or damaged connector cables and if you insert the plug on the connector cable with excessive

force or in the wrong position, this can lead to malfunctions and damage to the device, e.g. the device connection

and the plug on the connector cable can be damaged.

● Only use suitable and undamaged connector cables.

● Hold the plug on the connector cable in the correct position and insert it into the intended socket while pressing

lightly.

● Make sure the connector cable is not trapped or bent excessively.

If a connected device is not recognized, disconnect all connected devices and then reconnect the device.

Check the function of the connector cable used, if necessary.

If malfunctions occur in a connected device, restart the device. This sometimes fixes the

error.

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USB port

Using the USB port, you can transfer data and charge devices or only charge devices.

USB-C port

Fig. 1 USB-C connection in the vehicle(general example).

The vehicle may contain the followingUSB

-C ports:

Symbol for aUSB

port for data transmission and charging.

Symbol for aUSB

port for charging only.

You can find information about charging options and charging capacity in this Owner's Manual (→ Charging

Options for Mobile Devices).

Possible USB port installation locations

The number and installation locations of theUSB

ports depend on the vehicle and vehicle equipment and are not available in all countries.

—In the center console.

—At the base of the interior rearview mirror.

—In the storage compartment in the center console.

—In the compartment underneath the center armrest.

USB

ports at the rear seats only come with a charging function.

Available Data Transfer Functions

The following USB

data transfer functions are available depending on the vehicle equipment.

—App-Connect .

—Media playback .

—Update, e.g. of the navigation data (→ Navigation).

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Instructions and restrictions

—Only use suitableUSB

connection cables. The USB connection cable must match theUSB port installed in the vehicle.

—Dirty, overheated or damaged data carriers are not to be used. Read and heed the information provided by the

manufacturer.

—Difference in quality between data carriers from different manufacturers can cause problems with media playback.

—Using USB

extension cables, USB adapters or USB hubs may result in malfunctions or failure of theUSB functions.

Bluetooth® interface

The Bluetooth interface is a wireless connection.

In Bluetooth audio mode, audio files on a mobile device that is connected via Bluetooth, such as a cell phone, can be

played through the vehicle speakers.

Bluetooth audio mode is only possible in vehicles equipped with a factory-installed mobile phone interface that

supports this function.

Bluetooth profiles

A maximum of three mobile devices can be connected simultaneously via Bluetooth: two for telephony and one for

music playback.

The following Bluetooth functions are supported:

—Telephony and handsfree mode.

—Music playback.

—Display and operation for music playback.

—Transfer of cover art.

—Access to phone book and call lists.

—Access to SMS

and e-mail.

Requirements for using the Bluetooth interface for music playback

✓ The mobile device supports the Bluetooth profileAdvanced Audio Distribution Profile(A2DP

✓ The audio and media transfer to the Infotainment system must be allowed in the settings on the mobile device.

You can find more detailed information about using the mobile device for music playback in this Owner's Manual .

Pairing your mobile device to your vehicle via Bluetooth

There are various options for pairing your cell phone with the vehicle via Bluetooth. The simplest option is pairing via

one of the following main menus: Radio/Media or Phone.

Pairing via Phone

1. Open the app overview and tapPhone.

2. Follow the instructions in the Infotainment system.

3. To connect another cell phone if cell phones are already connected, tap

4. Select the cell phone to be connected.

Select cell phone.

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Connectivity -> App-Connect for Your Volkswagen Touran 4 Door Third Generation (2022-2025)

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