Get Connectivity -> Upgrades Guide for Volkswagen Touran 4 Door Third Generation (2022-2025)

Introduction

With Upgrades, your vehicle can be temporarily or permanently equipped after delivery with new optional

functions.

Functions

Depending on the vehicle model, convenience and Infotainment system functions, as well as driver assistance

systems, can be enabled for a limited time or permanently for a fee.

Enabling functions depends on the country and vehicle.

Certain Infotainment systems contain a list of activated functions.

Activated functions are not bound to the term of the Volkswagen user account.

When lending or selling your vehicle, inform the buyer or user about the functions which have been permanently

enabled, or those which are enabled for a limited period.

WARNING

Enabling functions while driving can distract from traffic. Driver distraction can cause serious accidents and fatal

injuries.

● Enable functions only when the vehicle is stationary.

● Always drive attentively and responsibly.

In some cases, if the necessary hardware for enabling the function is not present in the vehicle, it can be

retrofitted by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen

dealer or authorized Volkswagen Service Facility.

If the necessary software for enabling the function is not present in the vehicle, the software can be

retrofitted . Retrofitting may have associated charges, depending on the type of software.

Status of the function

Function enabled.

Function malfunctioning or temporarily not available.

Depending on the vehicle equipment, the runtime of the respective function can be viewed in theVolkswagen

Connect Shop in the myVolkswagen customer area or in the Infotainment system under

settings and services.

Privacy

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Viewing and enabling functions

Before restarting the engine, read the message in the Infotainment system about the conclusion of the

activation. If activation was not successful, observe the related note.

Requirements

✓ The vehicle has its own installed Infotainment system.

✓ Compatibility and performance of the hardware in the vehicle is ensured.

✓ There is a valid contract for use of the services between you and Volkswagen AG.

✓ Your vehicle is assigned to your user account.

✓ You have the “primary user” role for the vehicle (→ User management).

✓ There is sufficient cell phone reception at your vehicle's current location.

✓ The vehicle electrical system is functioning.

✓ The 12-volt vehicle battery is sufficiently charged.

✓ There is a factory-installed control module with an integratedeSIM

card.

Viewing functions

1. Tap HOME or MENU Users

2. Open the Privacy settings and services menu.

All functions offered for the vehicle can also be viewed in the In-Car Shop of the Infotainment

System.

The primary user can enable the available functions for the vehicle in the In-Car Shop of the Infotainment

system or in the Volkswagen Connect Shop.

Activate functions

Do not drive the vehicle during activation.

In the In-Car Shop of the Infotainment system, all possible functions available for the vehicle are displayed.

1. To open the In-Car Shop of the Infotainment system, tap HOME

2. Tap the function in the In-Car Shop and follow the instructions in the Infotainment system.

During enabling and after enabling, observe the messages in the Infotainment

system.

After successful activation, it is necessary to first park the vehicle for approx. 10 minutes for some functions.

1. Stop the engine and, depending on the vehicle equipment, set the electronic parking brake and apply the

parking brake if necessary.

2. Close the engine hood, trunk lid, all windows and all doors.

3. Ensure that all vehicle occupants leave the vehicle and that no animals are left in the vehicle.

4. Exit the vehicle, taking all vehicle keys with you.

5. Lock the vehicle and remove the vehicle key from the sensor range of the vehicle.

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If you have the “primary user” role for the vehicle (→ User management), you can also view activated functions in the

app.

Troubleshooting

Where can I find functions?

Through an online shop, you can find functions which you can access via your Volkswagen user account.

Depending on the vehicle equipment, functions can also be enabled directly via the Infotainment system in the In-Car

Shop.

Are there functional limitations during activation?

While activation is in progress, the function is not available.

Where is successful activation displayed?

Successful enabling is displayed in the Infotainment system.

When is the enabled function available?

Depending on the enabled function, the function is available either immediately or after the ignition is switched on

again.

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Connectivity -> Upgrades for Your Volkswagen Touran 4 Door Third Generation (2022-2025)

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