Setting or Changing the S-PIN
In addition to the password, the security pin(S-PIN) will also be requested during user authentication. This acts as a
second level of security and protects security-related services against unauthorized access.
The security PIN
S-PIN is a sequence of several numbers that you can freely select as part of registration for online services.
When creating yourS-PIN
, avoid numbers that are easy to guess and widely known dates of birth. You must keep yourS-PIN strictly
confidential. For security reasons, you should change your S-PIN immediately if your S-PIN becomes disclosed to a
third party.
Setting the S-PIN via myVolkswagen and the App
—When adding your vehicle to the Volkswagen user account, you will be prompted to set theS-PIN
.
The S-PIN
should consist of four non-identical, non-consecutive (neither ascending nor descending) numbers.
Changing the S-PIN via myVolkswagen and the App
To change yourS-
PIN
, you must enter and confirm both the previous and the newS-PIN.
—You can change theS-PIN
under Online service settings in myVolkswagen.
Please note that it is only possible to change theS-PIN
in myVolkswagen if your vehicle is listed underMy vehicles & productsand your vehicle is in online mode.
—On the app, you can change yourS-PIN
in your user profile.
If you enter the S-PIN
incorrectly multiple times, the input field will be locked for a period of time.
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