Carrying Out Volkswagen Ident
In order to use security-related services, you must confirm the identity of the primary user. You can provide proof
of identity either in person at an authorized Volkswagen dealer or authorized Volkswagen Service Facility, or via
Volkswagen Ident directly in the Volkswagen app.
1. If a message about identity verification appears when you use a security-related service for the first time, refer
to the information and tap Start.
2. Have an identification document ready.
3. Follow the instructions on the screen.
If the identity verification is successful, this will be confirmed by a message.
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