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Connectivity -> Privacy settings for Your Volkswagen Touran 4 Door Third Generation (2022-2025)

Privacy settings  
Using the “Privacy settings” function, the data transfer between the vehicle and the Internet can be approved or  
blocked in several stages via the Infotainment system.  
The “privacy settings” function depends on the vehicle equipment and is not available in all Infotainment systems.  
Note that every vehicle user can set up individual settings within the “privacy settings” function. These settings may  
be different to those desired by the vehicle owner.  
If data transfer is restricted, online vehicle functions, such as updates, cannot be carried out.  
Data transfer from mobile devices and their communication with the vehicle or services required by law, e.g.  
the legally required “eCall Emergency System”, cannot be blocked or deactivated via the “Privacy settings”  
function.  
The same restrictions will apply to new online vehicle functions provided for the vehicle in the  
future.  
Internet connection  
The following symbols, individually or collectively, show the current status of the “privacy settings” function in the  
Infotainment system.  
To permit or disable data transmissions, activate a status in the Infotainment system.  
Offline mode:  
Your vehicle is offline. The online services are not available.  
Online mode:  
Your vehicle can send and receive data for activated online services.  
Privacy settings display  
Offline mode.  
All online services are deactivated and cannot send any data.  
All tracking functions do not function.  
The eSIM  
card is deactivated.  
All vehicle functions that require an online connection via the eSIM  
card are deactivated.  
In offline mode, the information and data stored in the control modules, such as emergency numbers, cannot  
be updated. Outdated information and data can impair functions and services or make them unavailable.  
“No position data” mode.  
The vehicle's current position is not transmitted.  
All tracking functions do not function.  
The eSIM  
card remains activated.  
All vehicle functions that require an online connection via theeSIM  
card are activated.  
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“Use my position” mode.  
The vehicle's current position is not shared with other people.  
All tracking functions do not function.  
The eSIM  
card remains activated.  
All vehicle functions that require an online connection via theeSIM  
card are activated.  
“Share my position” mode.  
All online services can send and receive data without any restrictions.  
All tracking services are activated.  
Primary and secondary users can access the vehicle's positioning data online viamyVolkswagen or the app.  
The eSIM  
card is activated.  
All vehicle functions that require an online connection via theeSIM  
card are activated.  
Legally required services cannot be deactivated and continue transmitting data, such the legally requiredeCall  
Emergency System.  
Setting Up Privacy Settings  
1. Switch the ignition on.  
The set mode for the “Privacy settings” function is displayed in the upper display bar in the Infotainment  
system.  
2. Tap MENU User  
Privacy settings and services.  
3. Select the preferred mode.  
Manage services  
The following functions are available with the Manage services tool in the Infotainment system:  
Inquiring which services are currently available in the vehicle.  
Displaying the number of activated and deactivated services.  
Activating or deactivating individual services.  
Further information:  
Opening Manage services  
1. Tap MENU User  
Privacy settings and services.  
If you individually deactivate all services, the control module with the integrated  
eSIM  
card can continue to transfer data.  
Setup  
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