Get Connectivity -> Online services Guide for Volkswagen Touran 4 Door Third Generation (2022-2025)

Pairing via Radio/Media

1. Open the app overview and tapRadio/Media Media Source Bluetooth.

2. Follow the instructions in the Infotainment system.

3. If Bluetooth is already selected underSource but another cell phone is to be used, tapSource Bluetooth again.

Or: tap

Media Select Bluetooth audio device.

Mobile Devices Menu

If pairing via the phone interface or the Radio/Media menu should fail, pairing can also be performed in the

Network Mobile devices menu.

1. In the app overview, tap

Network Mobile devices.

2. With the factory settings, both Bluetooth and visibility are always activated. If Bluetooth should be deactivated,

tap and activate Bluetooth and Visibility.

3. Open the list of available Bluetooth devices on your cell phone and select the Bluetooth device name for the

Infotainment system. In the factory settings, the Bluetooth® device name of the Infotainment system is “my

VW” and the last four digits of the VIN

4. Pay attention to messages on the cell phone and in the Infotainment system and confirm these if necessary.

If the pairing is successful, the data on the cell phone will be saved in the user profile.

5. Optional: Confirm the message for transferring the data on the cell phone.

You generally only need to pair a cell phone once. You can reestablish the cell phone's connection to the

Infotainment system at any time via Bluetooth, without re-pairing the cell phone.

The extent to which the cell phone connected via Bluetooth can be controlled via the Infotainment system

depends on the mobile device.

Please refer to this Owner's Manual for more detailed information on the use of a cell phone via a Bluetooth

connection.

Generally, all warning and operation tones on a connected cell phone, such as touch tones, should be

switched off to avoid interference and malfunctions.

Introduction

You have two options for using Internet in the vehicle.

—Via the hotspot on a mobile device, e.g. cell phone.

—Via the eSIM

of the vehicle (→ Wi-Fi).

The possible types of internet connections depend on the country and the vehicle equipment and the Infotainment

system being used.

When using the hotspot on a mobile device, depending on your mobile data rate, additional costs, such as roaming

fees, may result from downloading and using data plans online, especially in other countries. Volkswagen

recommends using a mobile phone plan with a flat rate data package due to the possible volume of data. Information

on this can be obtained from the mobile network provider.

In order to use the eSIM

, you need to purchase data plans via the web shop of Volkswagen's external mobile communications partner.

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However, you do not need any data plans from the external mobile communications partner in order to use

Volkswagen AG's mobile online services. This requires a contract for using mobile online services, which may be

subject to a charge.

Regardless of how you establish the Internet connection, whether via a mobile device hotspot or via theeSIM

of the vehicle, you can use the Infotainment system as a Wi-Fi® hotspot for eight other mobile devices (→ Wi-Fi). This

function depends on the vehicle equipment and is not available in all vehicles.

Setting up the Internet connection

Activating the Internet Connection via the eSIM

1. In the app overview, tap

Data connection.

2. Activate Streaming via integrated data connection (eSIM).

Using an Internet connection via a mobile device

1. Activate tethering/Wi-Fi

hotspot on the mobile device, see the manufacturer's operating instructions.

2. In the app overview, tap

Wi-Fi Wi-Fi: Search for Wi-Fi.

The Infotainment system scans forWi-Fi

hotspots in the area. This scan process can take a few seconds.

3. Select the Wi-Fi

network for the preferred mobile device.

4. Enter the mobile device network key in the Infotainment system and confirm it.

The Wi-Fi

connection between the mobile device and the Infotainment system is established. It may be necessary to make

further inputs on the mobile device in order to complete the connection.

Due to the large number of mobile devices that are available, there is no guarantee that all functions will

always be available.

The availability of the function for using the Infotainment system as aWi-

hotspot depends on the country and may vary.

The Wi-Fi

connection can only be implemented for secured Wi-Fi networks that support theWPA2 or WPA3 standard.

Older encryption methods and open networks are not supported.

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Setting Up and Deactivating a Wi-Fi® Hotspot

Setting Up a Wi-Fi Hotspot

You will need to enter information both in the Infotainment system and on the mobile device.

1. In the app overview, tap

Wi-Fi Infotainment system as hotspot.

2. Tap Use as hotspot and activate it.

3. Search for the network names displayed in the Infotainment system on the mobile device.

4. Enter the password displayed in the Infotainment system on the mobile device and confirm.

The Wi-Fi

connection between the mobile device and the Infotainment system is established. It may be necessary to enter

additional information on the mobile device to complete the connection.

5. Optional: to connection additional mobile devices, repeat this process.

The network name and network key are generated automatically. You can then change the network name and

network key yourself.

Deactivating a Wi-Fi Hotspot

1. In the app overview, tap

Wi-Fi Infotainment system as hotspot.

2. Tap Use as hotspot and deactivate it.

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Quick connection

Quick connection with the Infotainment system

The quick connection function can be used to quickly and easily establish an encryptedWi-Fi

® connection by scanning aQR code®.

If your cell phone's camera app cannot scanQR

code

s, install a suitable app to scanQR codes.

1. In the app overview, tap

2. Scan the QR code

Wi-Fi Quick connection to infotainment system.

in the Infotainment system with the mobile device.

The Wi-Fi

connection will be established. It may be necessary to make further inputs on the mobile device in order to

complete the connection.

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Connectivity -> Online services for Your Volkswagen Touran 4 Door Third Generation (2022-2025)

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